Problem: Autocheck program not found - skipping autocheck"

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  1. Posts : 6
    Windows 7 - 64 bit
       #1

    Problem: Autocheck program not found - skipping autocheck"


    About a month ago, I had a Windows 7 bootup problem, and a window popped up asking for my Windows 7 Pro OA product key, which I dutifully typed in from the bottom of my HP Pavillion DV6. It then booted up normally but has ever since during boot up caused a black screen with white lettering to appear that says "autocheck program not found - skipping autocheck", which it lists twice on two contiguous lines, BUT still proceeds to bootup normally after that. In addition, at shutdown, ever since it now always installs 2 Windows updates, no matter when or how often I shut it down during the day. My wife has a near identical machine and system, and she never gets the updates near as often, nor sees the autocheck message, so it must be related to the product key request incident.

    These are nuisances and consume my time waiting longer for bootups and shutdowns.

    Suggestions that I've read in this forum include:

    1) using the Windows 7 dvd to boot from the dvd and perform startup repair at least three times in a row

    2) using the bootrec.exe tool in the Windows Recovery Environment

    3) clean up the registry - not sure how to do this from the thread I read.

    Any other suggestions?????

    Many thanks to all,

    Greenlight
      My Computer


  2. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #2

    Do you have, or did you have Norton/Symantic on that machine?
      My Computer


  3. Posts : 6
    Windows 7 - 64 bit
    Thread Starter
       #3

    Thanks for responding, Jacee. Yes, Norton Internet Security 18.5.0.125
      My Computer


  4. Posts : 404
    Dual Booting Windows 7 64-Bit Ultimate Edition and Fedora 16.
       #4

    Hi greenlight,

    I found this article on Microsoft Answers.


    You may try to run a check disk for the drives and let it repair them.
    1. Click Start, type cmd in the Start Search box, right-click cmd.exe in the Programs list, and then click Run as administrator.
    If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
    2. At a command prompt, type the following command, and then press ENTER:
    Chkdsk /R X:
    Note: In this command, X: is a placeholder that represents the drive letter of the volume that you want to check.
    3. Press Y when you are prompted to check the disk the next time that the system restarts.
    4. Close all applications, and then restart the computer.
    Note: During the restart process, Windows checks the disk for errors, and then Windows starts.
    5. After the computer restarts, repeat steps 1 through 4 for the other volume, and then rerun the backup operation.
    For more additional information follow the link given below.
    Check a drive for errors
    Check a drive for errors

    If that does not help you may check the link given below which talks about the rebuilding of the Boot files run the rebuildBCD command and check if that helps.
    How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows
    How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows
    After more reading i got that it is because of problems occurring in partitions.
    Please post the snapshot of Disk Management here.

    YBL
      My Computer


  5. Posts : 6
    Windows 7 - 64 bit
    Thread Starter
       #5

    Thanks, YBL. This is helpful and worth an attempt.

    I'm not smart enough to know what you meant by "Please post the snapshot of Disk Management here".
      My Computer


  6. Posts : 22,814
    W 7 64-bit Ultimate
       #6

    Hello greenlight, welcome to Seven Forums!


       Note

    In the Windows start menu right click computer and click manage, in the lower left pane of the "Computer Management" window that opens click disk management and post a snip of that.

    How to Upload and Post a Screenshot and File in Seven Forums

      My Computer


  7. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #7
      My Computer


  8. Posts : 6
    Windows 7 - 64 bit
    Thread Starter
       #8

    Okay, here are the disk management details. Looks healthy.Disk Management.docx
      My Computer


  9. Posts : 6
    Windows 7 - 64 bit
    Thread Starter
       #9

    Thanks, Jacee. Will read all this later tonight. Many thanks.
      My Computer


  10. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #10

    If you haven't paid for Norton, uninstall it with the removal too:
    Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support

    Then install Microsoft Security Essentials https://www.microsoft.com/downloads/...2-33d813687a7f
      My Computer


 
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