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Windows 7: LAptop reboot

26 Mar 2011   #1

Windows 7 Ultimate x64
LAptop reboot

hi. another problem at a laptop. my sister's one. a fujitsu siemens laptop, intel dual core, 1.75g ram. when i restart it, fails to load and doesn't even show to startup screen, nothing, just a black screen. so, i must shut it down from the power button. and if i start it rapidlly, it's possible to not start from the first try. i made a fresh install of the OS, nothing. can this be a hardware prob?

My System SpecsSystem Spec

26 Mar 2011   #2

Windows 7 Ultimate x64

laptop boots on startup, but no boot screen after restart, just a black screen, and the processors led stays lit. i am thinking that I don't have to repair the os, since the problem was before and now after fresh install.
My System SpecsSystem Spec
26 Mar 2011   #3

Windows 7 Ultimate x64

anyone help
My System SpecsSystem Spec

27 Mar 2011   #4

Windows 7 Ultimate x64

More info:
yes, i've cheked for viruses.found nothing. i also installed and run tune up utilities 2011, nothing new. that laptop is driving me crazy. everytime i install something, or make a change and need a reboot, it hangs up. and the problem is that after i shut it down, and press the power button again, it doesn't boots up. i have to wait for a few minutes, and only after that power it on.
My System SpecsSystem Spec
27 Mar 2011   #5
Microsoft MVP


Don't use Tune Up utilities or any tweaking suite with Windows 7, which is a perfectly balanced lean OS which will not tolerate tweaking outside normal system settings.

Check for latest BIOS version. If current, reset the CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS

Study the Event Viewer>Custom>Admin view for repeat errors to google text and ID# for resolution. Check also the Performance log on Advanced Tools page accessed by clicking your WEI score link at Computer>Properties. Check for cued issues at top of Tools page, Generate A System Health Report.

Look for issues cued in Action Center in System Tray. Type "Solutions" in Start Search box to see if any have been sent for Problems reported or not. Always report problems when asked as Windows 7 is interactive this way.

Check for infection by installing Malwarebytes, update, run a Full Scan. Many issues can be solved by running a free lightweight AV like MS Security Essentials or Avast 5 with the Windows 7 Firewall for best performance. 32 bit Avast 5 will give you a deep boot scan.

Test your hardware by running memtest86 CD for 5-6 passes or overnight: RAM - Test with Memtest86+, then test the HD using maker's diag/repair full CD scan: Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp..

Check temps for overheating by installing SpeedFan, blow dust out of the case using canned air, check all connections carefully avoiding static discharge to components by touching case first, reseat RAM.

Try a Clean Boot Procedure to learn what programs are running unseen which can be causing problems. Turn off all Startup items except AV and gadgets: Startup Programs - Change

Some of these steps suggested for cleaning up a factory bloatware install might help.

Run SFC /SCANNOW Command - System File Checker to repair any damaged or corrupt OS files.

As a last resort before reinstall try a Repair Install which can fix most problems as it reinstalls the OS while keeping all programs, files and settings in place.

Tips for a clean reinstall, which is actually better than getting a new computer with today's bloated factory pre-installs.
My System SpecsSystem Spec

 LAptop reboot

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