slow laptop

McDougal said:

Is your system fully updated? What antivirus are you using? How much RAM does your system have? I see you're using 64-bit OS, IMHO you should have more than 2GB to get the best performance.

yes fully updated, McAfee security center, and 4 GB ram

cluberti said:

Does it ever work "properly" at all, or does it always exhibit some slowness? Also, is slow booting or shutting down the most common issue?

yes it does work properly some times about 50/50 on working properly and not

here are the results to the malwarebytes scan

Well I think we know what the issue is now.

+1 with everyone else's suggestions.....

I also suggest installing Hitman Pro 3.5 and doing a scan, if it offers to remove them, you can activate the 30-day trial license.

gregrocker said:

You'll need to remove the infections found, then run another Full Scan in Safe Mode .

ran the scan in safe mode, nothing infected.

The scan removes the infection but does not repair any resulting damaged System Files. So run SFC -SCANNOW Command to check System Files.

Then work through the other steps given.

gregrocker said:

Many performance problems can be solved by uninstalling MucAfee and installing free MS Security Essentials to run with the Win7 Firewall. Microsoft Security Essentials

As to your slow startup, uncheck all but AV and gadgets in msconfig>Startup to see how things speed up. After a few restarts check if any programs have written themselves back into the Startup list, then find out how to deselect them at Startup in their Preferences. Startup Programs - Change

Next in msconfig>Services Hide all MS Services to see what may be running without your knowing. Turn those programs off in their Preferences or uninstall.

Many of these tips for cleaning factory bloatware preinstalled on laptops may help speed things up and familiarize you better with your options: Clean up factory bloatware

so far everything is working fine. If any thing progresses i shall return.