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Windows 7: SFC failed

21 Apr 2011   #1
mikephorse

win 7 home premium
 
 
SFC failed

After a sfc /scannow -I receive message that I have corrupted files and a reference to CBS log file (see below) it is difficult for me to understand what action to take, can anyone advise please.

Code:
 
2011-04-18 11:01:16, Info CBS Starting TrustedInstaller initialization.
2011-04-18 11:01:16, Info CBS Loaded Servicing Stack v6.1.7601.17514 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17514_none_678566b7ddea04a5\cbscore.dll
2011-04-18 11:01:17, Info CSI 00000001@2011/4/18:10:01:17.672 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef4a7e94d @0x7fef7e19839 @0x7fef7de34d3 @0xff31e97c @0xff31d799 @0xff31db2f)
2011-04-18 11:01:17, Info CSI 00000002@2011/4/18:10:01:17.672 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef4a7e94d @0x7fef7e66806 @0x7fef7e32a9c @0x7fef7de35a9 @0xff31e97c @0xff31d799)
2011-04-18 11:01:17, Info CSI 00000003@2011/4/18:10:01:17.672 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef4a7e94d @0x7fef88a8728 @0x7fef88a8856 @0xff31e474 @0xff31d7de @0xff31db2f)
2011-04-18 11:01:17, Info CBS Ending TrustedInstaller initialization.
2011-04-18 11:01:17, Info CBS Starting the TrustedInstaller main loop.
2011-04-18 11:01:17, Info CBS TrustedInstaller service starts successfully.
2011-04-18 11:01:17, Info CBS SQM: Initializing online with Windows opt-in: False
2011-04-18 11:01:17, Info CBS SQM: Cleaning up report files older than 10 days.
2011-04-18 11:01:17, Info CBS SQM: Requesting upload of all unsent reports.
2011-04-18 11:01:17, Info CBS SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2011-04-18 11:01:17, Info CBS SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
2011-04-18 11:01:17, Info CBS SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6
2011-04-18 11:01:17, Info CBS SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
2011-04-18 11:01:17, Info CBS No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.
2011-04-18 11:01:17, Info CBS NonStart: Checking to ensure startup processing was not required.
2011-04-18 11:01:17, Info CSI 00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0x144faf0
2011-04-18 11:01:17, Info CSI 00000005 Creating NT transaction (seq 1), objectname [6]"(null)"
2011-04-18 11:01:17, Info CSI 00000006 Created NT transaction (seq 1) result 0x00000000, handle @0x1f4
2011-04-18 11:01:17, Info CSI 00000007@2011/4/18:10:01:17.672 CSI perf trace:
CSIPERF:TXCOMMIT;363
2011-04-18 11:01:17, Info CBS NonStart: Success, startup processing not required as expected.
2011-04-18 11:01:17, Info CBS Startup processing thread terminated normally
2011-04-18 11:01:17, Info CSI 00000008 CSI Store 5236256 (0x00000000004fe620) initialized
2011-04-18 11:01:17, Info CBS Session: 30145967_2405584695 initialized by client WindowsUpdateAgent.
2011-04-18 11:01:19, Info CBS Trusted Installer signaled for shutdown, going to exit.
2011-04-18 11:01:19, Info CBS Ending the TrustedInstaller main loop.
2011-04-18 11:01:19, Info CBS Starting TrustedInstaller finalization.
2011-04-18 11:01:19, Info CBS Archived backup log: C:\Windows\Logs\CBS\CbsPersist_20110418100116.cab.
2011-04-18 11:01:20, Info CBS Ending TrustedInstaller finalization.
2011-04-18 18:00:09, Info CBS Starting TrustedInstaller initialization.
2011-04-18 18:00:09, Info CBS Loaded Servicing Stack v6.1.7601.17514 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17514_none_678566b7ddea04a5\cbscore.dll
2011-04-18 18:00:10, Info CSI 00000001@2011/4/18:17:00:10.413 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef38fe94d @0x7fef62d9839 @0x7fef62a34d3 @0xff98e97c @0xff98d799 @0xff98db2f)
2011-04-18 18:00:10, Info CSI 00000002@2011/4/18:17:00:10.413 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef38fe94d @0x7fef6326806 @0x7fef62f2a9c @0x7fef62a35a9 @0xff98e97c @0xff98d799)
2011-04-18 18:00:10, Info CSI 00000003@2011/4/18:17:00:10.429 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef38fe94d @0x7fef9388728 @0x7fef9388856 @0xff98e474 @0xff98d7de @0xff98db2f)
2011-04-18 18:00:10, Info CBS Ending TrustedInstaller initialization.
2011-04-18 18:00:10, Info CBS Starting the TrustedInstaller main loop.
2011-04-18 18:00:10, Info CBS TrustedInstaller service starts successfully.
2011-04-18 18:00:10, Info CBS SQM: Initializing online with Windows opt-in: False
2011-04-18 18:00:10, Info CBS SQM: Cleaning up report files older than 10 days.
2011-04-18 18:00:10, Info CBS SQM: Requesting upload of all unsent reports.
2011-04-18 18:00:10, Info CBS SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2011-04-18 18:00:10, Info CBS SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
2011-04-18 18:00:10, Info CBS SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6
2011-04-18 18:00:10, Info CBS SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
2011-04-18 18:00:10, Info CBS No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.
2011-04-18 18:00:10, Info CBS NonStart: Checking to ensure startup processing was not required.
2011-04-18 18:00:10, Info CSI 00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0x128f6c0
2011-04-18 18:00:10, Info CSI 00000005 Creating NT transaction (seq 1), objectname [6]"(null)"
2011-04-18 18:00:10, Info CSI 00000006 Created NT transaction (seq 1) result 0x00000000, handle @0x1e4
2011-04-18 18:00:10, Info CSI 00000007@2011/4/18:17:00:10.725 CSI perf trace:
CSIPERF:TXCOMMIT;605
2011-04-18 18:00:10, Info CBS NonStart: Success, startup processing not required as expected.
2011-04-18 18:00:10, Info CBS Startup processing thread terminated normally
2011-04-18 18:00:10, Info CSI 00000008 CSI Store 4645536 (0x000000000046e2a0) initialized
2011-04-18 18:00:10, Info CBS Session: 30146026_332889417 initialized by client WindowsUpdateAgent.
2011-04-18 18:00:12, Info CBS Trusted Installer signaled for shutdown, going to exit.
2011-04-18 18:00:12, Info CBS Ending the TrustedInstaller main loop.
2011-04-18 18:00:12, Info CBS Starting TrustedInstaller finalization.
2011-04-18 18:00:12, Info CBS Ending TrustedInstaller finalization.
2011-04-18 18:40:11, Info CBS Starting TrustedInstaller initialization.
2011-04-18 18:40:11, Info CBS Loaded Servicing Stack v6.1.7601.17514 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17514_none_678566b7ddea04a5\cbscore.dll
2011-04-18 18:40:12, Info CSI 00000001@2011/4/18:17:40:12.377 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef862e94d @0x7fef88e9839 @0x7fef88b34d3 @0xffa9e97c @0xffa9d799 @0xffa9db2f)
2011-04-18 18:40:12, Info CSI 00000002@2011/4/18:17:40:12.377 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef862e94d @0x7fef8936806 @0x7fef8902a9c @0x7fef88b35a9 @0xffa9e97c @0xffa9d799)
2011-04-18 18:40:12, Info CSI 00000003@2011/4/18:17:40:12.377 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef862e94d @0x7fef9df8728 @0x7fef9df8856 @0xffa9e474 @0xffa9d7de @0xffa9db2f)
2011-04-18 18:40:12, Info CBS Ending TrustedInstaller initialization.
2011-04-18 18:40:12, Info CBS Starting the TrustedInstaller main loop.
2011-04-18 18:40:12, Info CBS TrustedInstaller service starts successfully.
2011-04-18 18:40:12, Info CBS SQM: Initializing online with Windows opt-in: False
2011-04-18 18:40:12, Info CBS SQM: Cleaning up report files older than 10 days.
2011-04-18 18:40:12, Info CBS SQM: Requesting upload of all unsent reports.
2011-04-18 18:40:12, Info CBS SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2011-04-18 18:40:12, Info CBS SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
2011-04-18 18:40:12, Info CBS SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6
2011-04-18 18:40:12, Info CBS SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
2011-04-18 18:40:12, Info CBS No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.
2011-04-18 18:40:12, Info CBS NonStart: Checking to ensure startup processing was not required.
2011-04-18 18:40:12, Info CSI 00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0x139fa90
2011-04-18 18:40:12, Info CSI 00000005 Creating NT transaction (seq 1), objectname [6]"(null)"
2011-04-18 18:40:12, Info CSI 00000006 Created NT transaction (seq 1) result 0x00000000, handle @0x1e4
2011-04-18 18:40:12, Info CSI 00000007@2011/4/18:17:40:12.548 CSI perf trace:
CSIPERF:TXCOMMIT;682
2011-04-18 18:40:12, Info CBS NonStart: Success, startup processing not required as expected.
2011-04-18 18:40:12, Info CBS Startup processing thread terminated normally
2011-04-18 18:40:12, Info CSI 00000008 CSI Store 2613920 (0x000000000027e2a0) initialized
2011-04-18 18:40:12, Info CBS Session: 30146031_2876441369 initialized by client WindowsUpdateAgent.
2011-04-18 18:40:14, Info CBS Trusted Installer signaled for shutdown, going to exit.
2011-04-18 18:40:14, Info CBS Ending the TrustedInstaller main loop.
2011-04-18 18:40:14, Info CBS Starting TrustedInstaller finalization.
2011-04-18 18:40:14, Info CBS Ending TrustedInstaller finalization.
2011-04-18 20:32:27, Info CBS Starting TrustedInstaller initialization.
2011-04-18 20:32:27, Info CBS Loaded Servicing Stack v6.1.7601.17514 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17514_none_678566b7ddea04a5\cbscore.dll
2011-04-18 20:32:28, Info CSI 00000001@2011/4/18:19:32:28.620 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef6afe94d @0x7fef6db9839 @0x7fef6d834d3 @0xffd2e97c @0xffd2d799 @0xffd2db2f)
2011-04-18 20:32:28, Info CSI 00000002@2011/4/18:19:32:28.620 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef6afe94d @0x7fef6e06806 @0x7fef6dd2a9c @0x7fef6d835a9 @0xffd2e97c @0xffd2d799)
2011-04-18 20:32:28, Info CSI 00000003@2011/4/18:19:32:28.620 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef6afe94d @0x7fef9cb8728 @0x7fef9cb8856 @0xffd2e474 @0xffd2d7de @0xffd2db2f)
2011-04-18 20:32:28, Info CBS Ending TrustedInstaller initialization.
2011-04-18 20:32:28, Info CBS Starting the TrustedInstaller main loop.
2011-04-18 20:32:28, Info CBS TrustedInstaller service starts successfully.
2011-04-18 20:32:28, Info CBS SQM: Initializing online with Windows opt-in: False
2011-04-18 20:32:28, Info CBS SQM: Cleaning up report files older than 10 days.
2011-04-18 20:32:28, Info CBS SQM: Requesting upload of all unsent reports.
2011-04-18 20:32:28, Info CBS SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2011-04-18 20:32:28, Info CBS SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
2011-04-18 20:32:28, Info CBS SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6
2011-04-18 20:32:28, Info CBS SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
2011-04-18 20:32:28, Info CBS No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.
2011-04-18 20:32:28, Info CBS NonStart: Checking to ensure startup processing was not required.
2011-04-18 20:32:28, Info CSI 00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0xbcf6e0
2011-04-18 20:32:28, Info CSI 00000005 Creating NT transaction (seq 1), objectname [6]"(null)"
2011-04-18 20:32:28, Info CSI 00000006 Created NT transaction (seq 1) result 0x00000000, handle @0x1e4
2011-04-18 20:32:28, Info CSI 00000007@2011/4/18:19:32:28.854 CSI perf trace:
CSIPERF:TXCOMMIT;598
2011-04-18 20:32:28, Info CBS NonStart: Success, startup processing not required as expected.
2011-04-18 20:32:28, Info CBS Startup processing thread terminated normally
2011-04-18 20:32:28, Info CSI 00000008 CSI Store 3859104 (0x00000000003ae2a0) initialized
2011-04-18 20:32:28, Info CBS Session: 30146047_1520020354 initialized by client WindowsUpdateAgent.
2011-04-18 20:32:30, Info CBS Trusted Installer signaled for shutdown, going to exit.
2011-04-18 20:32:30, Info CBS Ending the TrustedInstaller main loop.
2011-04-18 20:32:30, Info CBS Starting TrustedInstaller finalization.
2011-04-18 20:32:30, Info CBS Ending TrustedInstaller finalization.
2011-04-18 22:38:07, Info CBS Starting TrustedInstaller initialization.
2011-04-18 22:38:07, Info CBS Loaded Servicing Stack v6.1.7601.17514 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17514_none_678566b7ddea04a5\cbscore.dll
2011-04-18 22:38:08, Info CSI 00000001@2011/4/18:21:38:08.386 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef771e94d @0x7fef8099839 @0x7fef80634d3 @0xffb6e97c @0xffb6d799 @0xffb6db2f)
2011-04-18 22:38:08, Info CSI 00000002@2011/4/18:21:38:08.402 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef771e94d @0x7fef80e6806 @0x7fef80b2a9c @0x7fef80635a9 @0xffb6e97c @0xffb6d799)
2011-04-18 22:38:08, Info CSI 00000003@2011/4/18:21:38:08.402 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef771e94d @0x7fef9948728 @0x7fef9948856 @0xffb6e474 @0xffb6d7de @0xffb6db2f)
2011-04-18 22:38:08, Info CBS Ending TrustedInstaller initialization.
2011-04-18 22:38:08, Info CBS Starting the TrustedInstaller main loop.
2011-04-18 22:38:08, Info CBS TrustedInstaller service starts successfully.
2011-04-18 22:38:08, Info CBS SQM: Initializing online with Windows opt-in: False
2011-04-18 22:38:08, Info CBS SQM: Cleaning up report files older than 10 days.
2011-04-18 22:38:08, Info CBS SQM: Requesting upload of all unsent reports.
2011-04-18 22:38:08, Info CBS SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2011-04-18 22:38:08, Info CBS SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
2011-04-18 22:38:08, Info CBS SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6
2011-04-18 22:38:08, Info CBS SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
2011-04-18 22:38:08, Info CBS No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.
2011-04-18 22:38:08, Info CBS NonStart: Checking to ensure startup processing was not required.
2011-04-18 22:38:08, Info CSI 00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0xbffb00
2011-04-18 22:38:08, Info CSI 00000005 Creating NT transaction (seq 1), objectname [6]"(null)"
2011-04-18 22:38:08, Info CSI 00000006 Created NT transaction (seq 1) result 0x00000000, handle @0x1e4
2011-04-18 22:38:08, Info CSI 00000007@2011/4/18:21:38:08.573 CSI perf trace:
CSIPERF:TXCOMMIT;690
2011-04-18 22:38:08, Info CBS NonStart: Success, startup processing not required as expected.
2011-04-18 22:38:08, Info CBS Startup processing thread terminated normally
2011-04-18 22:38:08, Info CSI 00000008 CSI Store 1172128 (0x000000000011e2a0) initialized
2011-04-18 22:38:08, Info CBS Session: 30146064_3902772031 initialized by client WindowsUpdateAgent.
2011-04-18 22:38:09, Info CBS Trusted Installer signaled for shutdown, going to exit.
2011-04-18 22:38:09, Info CBS Ending the TrustedInstaller main loop.
2011-04-18 22:38:09, Info CBS Starting TrustedInstaller finalization.
2011-04-18 22:38:10, Info CBS Ending TrustedInstaller finalization.



My System SpecsSystem Spec
.
21 Apr 2011   #2
Brink
Microsoft MVP

64-bit Windows 10 Pro
 
 

Hello Mike,

See if running the sfc /scannow command at boot in OPTION ONE of the tutorial below instead may help.

SFC /SCANNOW Command - System File Checker

If not, please use OPTION THREE in the tutorial above for the log file and post a copy of it. It will only show the results of the SFC scan instead.

Hope this helps,
Shawn
My System SpecsSystem Spec
21 Apr 2011   #3
mikephorse

win 7 home premium
 
 

Hi Shawn, done that and attach zip file of result
My System SpecsSystem Spec
.

21 Apr 2011   #4
Brink
Microsoft MVP

64-bit Windows 10 Pro
 
 

Mike,

That looks like the entire CBS.log, could you do the steps in OPTION THREE (click on link) instead so it will only include the [SR] entries from the log for the SFC scan. It's just to large to sift through otherwise.
My System SpecsSystem Spec
21 Apr 2011   #5
mikephorse

win 7 home premium
 
 

I did choose option 3 but will do it again.

Still get a huge file, will try again later.
My System SpecsSystem Spec
21 Apr 2011   #6
Brink
Microsoft MVP

64-bit Windows 10 Pro
 
 

The OPTION THREE section where you use the command below in a elevated command prompt?

It will produce a sfcdetails.txt file on your desktop that is the log file needed.

findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >%userprofile%\Desktop\sfcdetails.txt
My System SpecsSystem Spec
22 Apr 2011   #7
mikephorse

win 7 home premium
 
 

Yes have found it and attach the file


Attached Files
File Type: txt sfcdetails.txt (105.2 KB, 103 views)
My System SpecsSystem Spec
22 Apr 2011   #8
Brink
Microsoft MVP

64-bit Windows 10 Pro
 
 

Thank you. SFC reports that it cannot fix this one file below in the C:\Windows\System32 folder. This file would affect
  • autochk.exe
Right click on this file and click on the Details tab to see what "File version" it is. If it's 6.1.7601.17514, then you may be able to use the copy from system in a ZIP file below to replace yours with. Once you have extracted (drag and drop) the file to your desktop, you can do step 12 and the yellow TIP box in the tutorial below for how to replace your copy with this one.

Extract Files from Windows 7 Installation DVD


Attached Files
File Type: zip autochk.zip (296.9 KB, 67 views)
My System SpecsSystem Spec
22 Apr 2011   #9
mikephorse

win 7 home premium
 
 

Thanks Brink, strange, no file ref shown. see attached screenshot.


Attached Images
 
My System SpecsSystem Spec
22 Apr 2011   #10
mikephorse

win 7 home premium
 
 

Just found this on the forum, see attached, should I try this hotfix ?


Attached Thumbnails
-autocheck.jpg  
My System SpecsSystem Spec
Reply

 SFC failed




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