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Windows 7: All Programs Are 'NOT RESPONDING'


19 Jul 2011   #1

Windows 7 x64, Home Premium
 
 
All Programs Are 'NOT RESPONDING'

Hello and Thanks in advance,

I did not search within this site because the situation i'm in does not make it practical to do so.

I have a relatively new laptop, HP Pavilion dv7, and the past week or so I get a recurring 'NOT RESPONDING' message on any program I have open or try and use. It spins for about 20 to 30 sec's, sometimes longer and then recovers.

On a normal day I have my Outlook open with 1 or 2 windows open for messaging, Word, Excel x 2 or 3 spr. sheets, Msngr, and 1 or 2 web pages on IE. I am also on our network for file access & storage at either of the 2 offices I work out of. Out of all these programs, only Outlook will occasionally actually stop working, shut down then restart.

On any given program mentioned above I get that dreaded 'NOT RESP.' and so far, it's occurred 3x while writing this message.

I've cut down the startup items and that appeared to have helped for a bit, but then returned to the normal pauses. I've also updated everything I could possibly think of and the only update I haven't installed is SP-1 for the 32-bit system since I am on a 64-bit system.

Our IT guy doesn't seem to be able to figure it out. Any help is very much appreciated.

My System SpecsSystem Spec
.

19 Jul 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Sounds like a corruption or dll issue.

Have you tried a secure file check on the machine?
SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
19 Jul 2011   #3

Windows 7 x64, Home Premium
 
 

I'll try it now and let you know how it turns out. Thx!
My System SpecsSystem Spec
.


20 Jul 2011   #4

Windows 7 x64, Home Premium
 
 

No violations were found with with sfc /scannow.
Any other suggestions?
My System SpecsSystem Spec
20 Jul 2011   #5

MS Windows 7 Ultimate SP1 64-bit
 
 

Let's try this:

download, install and run CCLeaner which is free (link in my sig).

After running, then carry out following:
LIST OF STARTUP PROGRAMS USING CCLEANER


CCleaner | Tasks icon | Startup tab | click on Save to text file button (bottom right side)

Using the PAPER CLIP icon in the top panel of a Message Reply window, attach the .txt file generated by CCleaner.
======================================
======================================

What anti-virus software are you using?

What firewall are you using?
My System SpecsSystem Spec
20 Jul 2011   #6

Windows 7 x64, Home Premium
 
 

[ATTACH]
[/ATTACH]

I am running on Norton Antivirus, pre-loaded at purchase.
Firewall - Windows Firewall is on.

Thanks karlssnooks.


Attached Files
File Type: txt startup.txt (4.7 KB, 114 views)
My System SpecsSystem Spec
20 Jul 2011   #7

Windows 7 x64, Home Premium
 
 

BTW, i ran ccleaner at first before i figured out to go to the Tools icon, anyhow, I attached those results. I did not rnu the cleaner on those items. Let me know what you think, thanks for the help. Lossi


Attached Files
File Type: docx Doc1.docx (353.9 KB, 76 views)
My System SpecsSystem Spec
21 Jul 2011   #8

MS Windows 7 Ultimate SP1 64-bit
 
 

Quote   Quote: Originally Posted by lossi44 View Post
I am running on Norton Antivirus, pre-loaded at purchase.
Firewall - Windows Firewall is on.

Thanks karlssnooks.

| MSCONFIG | ENTER | STARTUP tab |
uncheck all except for following:
SynTPEnh %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
IntelliPoint "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"

RESTART YOUR COMPUTER.

==========================================

You will get a much more responsive system if you uninstall NORTON.

download, install, and use the best free anti-virus available to mankind, namely, Microsoft Security Essentials (MSE). Link in my sig.

This is the only antivirus I use or recommend.
My System SpecsSystem Spec
21 Jul 2011   #9

MS Windows 7 Ultimate SP1 64-bit
 
 

Quote   Quote: Originally Posted by lossi44 View Post
BTW, i ran ccleaner at first before i figured out to go to the Tools icon, anyhow, I attached those results. I did not rnu the cleaner on those items. Let me know what you think, thanks for the help. Lossi
Hit the RUN button. In other words, let CCleaner clean.
My System SpecsSystem Spec
21 Jul 2011   #10

Windows 7 x64, Home Premium
 
 

Alright karlsnooks, so far so good. The real test wll be tomorrow morning when I go to the office and get on the network and try and run all my programs. I'll provide an update then, thanks for now. lossi44
My System SpecsSystem Spec
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