Solved All Programs Are 'NOT RESPONDING'

Hello and Thanks in advance,

I did not search within this site because the situation i'm in does not make it practical to do so.

I have a relatively new laptop, HP Pavilion dv7, and the past week or so I get a recurring 'NOT RESPONDING' message on any program I have open or try and use. It spins for about 20 to 30 sec's, sometimes longer and then recovers.

On a normal day I have my Outlook open with 1 or 2 windows open for messaging, Word, Excel x 2 or 3 spr. sheets, Msngr, and 1 or 2 web pages on IE. I am also on our network for file access & storage at either of the 2 offices I work out of. Out of all these programs, only Outlook will occasionally actually stop working, shut down then restart.

On any given program mentioned above I get that dreaded 'NOT RESP.' and so far, it's occurred 3x while writing this message.

I've cut down the startup items and that appeared to have helped for a bit, but then returned to the normal pauses. I've also updated everything I could possibly think of and the only update I haven't installed is SP-1 for the 32-bit system since I am on a 64-bit system.

Our IT guy doesn't seem to be able to figure it out. Any help is very much appreciated.

Sounds like a corruption or dll issue.

Have you tried a secure file check on the machine?
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

I'll try it now and let you know how it turns out. Thx!

No violations were found with with sfc /scannow.
Any other suggestions?

Let's try this:

download, install and run CCLeaner which is free (link in my sig).

After running, then carry out following:
LIST OF STARTUP PROGRAMS USING CCLEANER


CCleaner | Tasks icon | Startup tab | click on Save to text file button (bottom right side)

Using the PAPER CLIP icon in the top panel of a Message Reply window, attach the .txt file generated by CCleaner.
======================================
======================================

What anti-virus software are you using?

What firewall are you using?

I am running on Norton Antivirus, pre-loaded at purchase.
Firewall - Windows Firewall is on.

Thanks karlssnooks.

BTW, i ran ccleaner at first before i figured out to go to the Tools icon, anyhow, I attached those results. I did not rnu the cleaner on those items. Let me know what you think, thanks for the help. Lossi

lossi44 said:

I am running on Norton Antivirus, pre-loaded at purchase.
Firewall - Windows Firewall is on.

Thanks karlssnooks.

Click to expand...

rb: | MSCONFIG | ENTER | STARTUP tab |
uncheck all except for following:
SynTPEnh %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
IntelliPoint "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"

RESTART YOUR COMPUTER.

==========================================

You will get a much more responsive system if you uninstall NORTON.

download, install, and use the best free anti-virus available to mankind, namely, Microsoft Security Essentials (MSE). Link in my sig.

This is the only antivirus I use or recommend.

lossi44 said:

BTW, i ran ccleaner at first before i figured out to go to the Tools icon, anyhow, I attached those results. I did not rnu the cleaner on those items. Let me know what you think, thanks for the help. Lossi

Click to expand...

Hit the RUN button. In other words, let CCleaner clean.

Alright karlsnooks, so far so good. The real test wll be tomorrow morning when I go to the office and get on the network and try and run all my programs. I'll provide an update then, thanks for now. lossi44

Hi Karlsnooks,

It's been a busy few days and to update my issue, it's ran much better when i narrowed down the startup menu to the 2 posted above. It only interrupted a few times throughout the day versus every few minutes. Thanks for the help, is a few times a day something I'll have to live with or do you believe it to be a Norton issue? Thanks again, much appreciated.

Lossi

The least intrusive, smallest footprint, most frequently updated, and free antivirus program is Microsoft Secuity Essentials (MSE). Link in my sig.

I would 1)download MSE,
2) disconnect from internet,
3) Control Panel | Programs and Features | scroll down until you find Norton | right-click on Norton | choose Uninstall
5) reboot your computer
6) install MSE
7) reconnect to internet.

There was a day when you had to download a special program from Norton to uninstall. Nowadays, you can uninstall norton just like a normal program.

You will have less performance problems.

Not Responding Issue Solved!!!!

Karlsnooks,

Thanks, that was it!!! Stinking Norton was the hang up, the moment it completed uninstalling, my laptop was running like champ. All morning so far, no hang-ups. Thanks for the support, much appreciated!!!

How can a popular program pretend to enhance your browsing experience or overall PC experience and be a detriment instead, they're laughing all the way to the bank.

Best Regards,

Lossi44

lossi44 said:

Karlsnooks,

Thanks, that was it!!! Stinking Norton was the hang up, the moment it completed uninstalling, my laptop was running like champ. All morning so far, no hang-ups. Thanks for the support, much appreciated!!!

How can a popular program pretend to enhance your browsing experience or overall PC experience and be a detriment instead, they're laughing all the way to the bank.

Best Regards,

Lossi44

Click to expand...

In their defense their software works great for most people as with most everything else it doesn't work out that well for everyone though.
The new kapersky is looking pretty good haven't seen any crashes caused by it yet.

lossi44 said:

Karlsnooks,

Thanks, that was it!!! Stinking Norton was the hang up, the moment it completed uninstalling, my laptop was running like champ. All morning so far, no hang-ups. Thanks for the support, much appreciated!!!

How can a popular program pretend to enhance your browsing experience or overall PC experience and be a detriment instead, they're laughing all the way to the bank.

Best Regards,

Lossi44

Click to expand...

Glad to help and thanks for the feedback. You will do well with Microsoft Security Essentials (MSE).