Windows 7: SMART Thresholds test problem

Donato · 03 Aug 2011

I own a Dell XPS 8300 that is brand new. Today I ran a PC Checkup, using Dell''s recommended settings. Everything passed, except for the SMART Thresholds test which read "Cannot read." Can someone please tell me what this means, why it happened, and what, if anything I can do about it? Thank you!

Maguscreed · 03 Aug 2011

I think you need root OS admin for that raw test to run from within windows.
I could be mistaken.
I don't think this is an indication that your disk is bad but rather a failure of the test to run properly.

Dwarf · 03 Aug 2011

Hi Donato and welcome to Windows 7 Forums

SMART needs to be supported by, and enabled through, the BIOS. I've had a quick look through the manual, and there is no mention of SMART in it, so it is possible that your system doesn't support this feature.

Documentation

Donato · 03 Aug 2011

Quote: Originally Posted by Maguscreed

I think you need root OS admin for that raw test to run from within windows.
I could be mistaken.
I don't think this is an indication that your disk is bad but rather a failure of the test to run properly.

Thank you for your reply. How do you "root OS admin."???

Donato · 03 Aug 2011

Quote: Originally Posted by Dwarf

Hi Donato and welcome to Windows 7 Forums

SMART needs to be supported by, and enabled through, the BIOS. I've had a quick look through the manual, and there is no mention of SMART in it, so it is possible that your system doesn't support this feature.

Documentation

Sorry, I did not receive your reply until I after I responded to Maguscreed's. It is odd that they would include it on the PC Checkup for the XPS 8300 or the result did not read "not applicable," to indicate that the XPS does not support SMART. I just don't want to worry that there is some problem with my hard drive on a brand new (three weeks old) PC.

Windows 7: SMART Thresholds test problem

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