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Windows 7: System performance issues

12 Aug 2011   #1

windows 7 home premium 64 bit
System performance issues


i am currently suffering from major performance issues where my pc will begin to steadily increase the amount of RAM it is using i procede to kill off any ussless proceses that i have running but still no change in the usage. I have run anti virus software multiple times and found nothing.

using the task manager and resource monitor i can see that the main item using up the RAM is svchost.exe which i have multiple processes of running at once 12 plus at the moment all with different RAM usages and all stop my pc working if i kill them off.

Along with this increased memory issue the operating system will cease to respond where nothing becomes interactable with but i can still move the mouse and gain accsses to the menu options from ctrl + alt+delete where logging off or restarting or a hard disk restart will fix the issue temporarly .

The only thing i have doen recently is updated windows items such as .net framework updates via the update manager.

Can someone please give me a rough idea of how to solve these problems.

System specs

Windows 7 Home premium 64 bit

1GB ATI Radeon HD 5850
AMD Phenom ll x6 Black edition
ASUS PCE-N13 Wirless adapter

Please ask for any more information if required.

My System SpecsSystem Spec

12 Aug 2011   #2

Win 7 Ultimate 64-bit. SP1.

Troubleshooting.... Note this is a generic post... if you have done any steps below just move on.

*Type event viewer, in search (by start button)
> Windows Application & System.
Look for red critical errors that may relate to the problem.

* Make sure that you are not over heating.

* Make sure PSU is working properly

* If overclocking, restore to original

* Try in safe mode; report back if it works properly.

Start your computer in safe mode

*Clean boot. You may discover what is causing your problem.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

* You may be interested in these hardware tests:

CPU - Stress Test with Prime95 -

Video Card - Stress Test with Furmark -

Mem test 86+

RAM - Test with Memtest86+ -
My System SpecsSystem Spec
12 Aug 2011   #3

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64

In addition to JMH's excellent suggestions, getting the basic health of your system is the priority, there is a known issue with AMD integrated memory controllers running with a RAM frequency above 1333MHz.



This affects all motherboards, it is due to the AMD CPU integrated memory controller.

In reference to JMH's above points.
Use Core Temp to test the '* Make sure that you are not over heating', check the CPU temps when at idle, under load and/or testing.

After you run memtest86+ and post the results, D/L CPUZ and post a snip of the CPU, Mainboard, Memory, and SPD tabs.
For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place. Post a snip of the tabs, it is much easier for everyone to see the information.
How to Post a Screenshot in Seven Forums
My System SpecsSystem Spec

13 Aug 2011   #4

windows 7 home premium 64 bit

Thank you for your time and the suggestions but the problems have stopped i will keap this information in mind if the problems ever come back.
My System SpecsSystem Spec
13 Aug 2011   #5

Win 7 Ultimate 64-bit. SP1.

You are welcome & thanks for responding.
Safe surfing....
My System SpecsSystem Spec
14 Aug 2011   #6

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64

Glad to hear it's running better.

Thanks for letting us know the status.
My System SpecsSystem Spec

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