System performance issues


  1. Ninebreaker
    Posts : 18
    windows 7 home premium 64 bit
       New #1

    System performance issues


    Hi

    i am currently suffering from major performance issues where my pc will begin to steadily increase the amount of RAM it is using i procede to kill off any ussless proceses that i have running but still no change in the usage. I have run anti virus software multiple times and found nothing.

    using the task manager and resource monitor i can see that the main item using up the RAM is svchost.exe which i have multiple processes of running at once 12 plus at the moment all with different RAM usages and all stop my pc working if i kill them off.

    Along with this increased memory issue the operating system will cease to respond where nothing becomes interactable with but i can still move the mouse and gain accsses to the menu options from ctrl + alt+delete where logging off or restarting or a hard disk restart will fix the issue temporarly .

    The only thing i have doen recently is updated windows items such as .net framework updates via the update manager.

    Can someone please give me a rough idea of how to solve these problems.

    System specs

    Windows 7 Home premium 64 bit

    1GB ATI Radeon HD 5850
    AMD Phenom ll x6 Black edition
    Asus M4A89GTD PRO USB3
    ASUS PCE-N13 Wirless adapter

    Please ask for any more information if required.
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  3. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       New #2

    Troubleshooting.... Note this is a generic post... if you have done any steps below just move on.

    *Type event viewer, in search (by start button)     > Windows Application & System.
    Look for red critical errors that may relate to the problem.

    * Make sure that you are not over heating.

    * Make sure PSU is working properly

    * If overclocking, restore to original

    * Try in safe mode; report back if it works properly.

    Start your computer in safe mode

    *Clean boot. You may discover what is causing your problem.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    * You may be interested in these hardware tests:

    CPU - Stress Test with Prime95 -

    Video Card - Stress Test with Furmark -

    Mem test 86+

    RAM - Test with Memtest86+ -
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  4. Dave76
    Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       New #3

    In addition to JMH's excellent suggestions, getting the basic health of your system is the priority, there is a known issue with AMD integrated memory controllers running with a RAM frequency above 1333MHz.

    VERY IMPORTANT INFORMATION REGARDING AMD AM3 CPU's and RAM SPEEDS

    Q&A for the topic VERY IMPORTANT INFORMATION REGARDING AMD AM3 CPU's & RAM....

    This affects all motherboards, it is due to the AMD CPU integrated memory controller.

    In reference to JMH's above points.
    Use Core Temp to test the '* Make sure that you are not over heating', check the CPU temps when at idle, under load and/or testing.

    After you run memtest86+ and post the results, D/L CPUZ and post a snip of the CPU, Mainboard, Memory, and SPD tabs.
    For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place. Post a snip of the tabs, it is much easier for everyone to see the information.
    How to Post a Screenshot in Seven Forums
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  6. Ninebreaker
    Posts : 18
    windows 7 home premium 64 bit
    Thread Starter
       New #4

    Thank you for your time and the suggestions but the problems have stopped i will keap this information in mind if the problems ever come back.
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  7. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       New #5

    You are welcome & thanks for responding.
    Safe surfing....    :)
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  8. Dave76
    Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       New #6

    Glad to hear it's running better.

    Thanks for letting us know the status.
      My Computer
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