S3 sleep (suspend to RAM) not working

Hi,

Can you check to see whether the Hybrid Sleep option is On, as shown here?

You might find this tutorial useful too :

Hibernate - Enable or Disable

Regards,
Golden

Hi,

I seem to recall that this could be related somehow to the size or existence of the hiberfile. Give me a few minutes to get my facts sorted, and we'll see if we can get to the bottom of this.

Regards,
Golden

Bah! I must be geting old...the solution is on the tip of my tongue, if I recall correctly......but I just can't quite remember!

Lets try this:

Can you run:
powercfg -energy

It may take some time to run, but produces a report stored in C:\Windows\system32\energy-report.html

If you post the contents of the HTML file here, I'll ask cluberti (expert in this area) to have a look at this for you.

Regards,
Golden

Re-posted as formatted - I have asked cluberti to have a look once he has a moment.

Code:

Power Efficiency Diagnostics Report
 
Computer NameVINCENT-PCScan Time2011-08-16T15:27:22ZScan Duration60 seconds System ManufacturerGigabyte Technology Co., Ltd.System Product NameGA-MA790GP-DS4HBIOS Date07/18/2008BIOS VersionF1OS Build7601Platform RolePlatformRoleDesktopPlugged IntrueProcess Count69Thread Count943Report GUID{af5ff1b6-2661-4496-82ab-b1c1105acdd6} 
Analysis Results
 
Errors
 
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device NameUSB Composite DeviceHost Controller IDPCI\VEN_1002&DEV_4397Host Controller LocationPCI bus 0, device 18, function 0Device IDUSB\VID_1532&PID_0101Port Path1
 
 
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device NameUSB Root HubHost Controller IDPCI\VEN_1002&DEV_4397Host Controller LocationPCI bus 0, device 18, function 0Device IDUSB\VID_1002&PID_4397Port Path
 
 
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device NameUSB Root HubHost Controller IDPCI\VEN_1002&DEV_4398Host Controller LocationPCI bus 0, device 18, function 1Device IDUSB\VID_1002&PID_4398Port Path
 
 
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device NameUSB Input DeviceHost Controller IDPCI\VEN_1002&DEV_4397Host Controller LocationPCI bus 0, device 18, function 0Device IDUSB\VID_046D&PID_C219Port Path3
 
 
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device NameLogitech USB Camera (QuickCam)Host Controller IDPCI\VEN_1002&DEV_4398Host Controller LocationPCI bus 0, device 18, function 1Device IDUSB\VID_046D&PID_08DAPort Path1
 
 
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device NameXbox 360 Wireless Receiver for WindowsHost Controller IDPCI\VEN_1002&DEV_4397Host Controller LocationPCI bus 0, device 18, function 0Device IDUSB\VID_045E&PID_0719Port Path2
 
 
CPU Utilization:Processor utilization is high
The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
Average Utilization (%)7.29
 
 
Platform Power Management Capabilities:System firmware (BIOS) does not support S3.
The hardware in this computer does not support the S3 sleep state.
 
 
 
Warnings
 
Platform Timer Resolution:Platform Timer Resolution
The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
Current Timer Resolution (100ns units)10000Maximum Timer Period (100ns units)156001
 
 
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period10000Requesting Process ID4592Requesting Process Path\Device\HarddiskVolume1\Users\Vincent\AppData\Local\Google\Chrome\Application\chrome.exe
 
 
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period10000Requesting Process ID3148Requesting Process Path\Device\HarddiskVolume1\Program Files\Nokia\Nokia Ovi Suite\NokiaOviSuite.exe
 
 
Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.
 
 
 
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process NameMWAGENT.EXEPID2024Average Utilization (%)4.07Module Average Module Utilization (%) \SystemRoot\system32\ntkrnlpa.exe2.56\Device\HarddiskVolume1\PROGRA~1\COMMON~1\MICROW~1\Agent\MWAGENT.EXE0.42\Device\HarddiskVolume1\Windows\System32\ntdll.dll0.40
 
 
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Namechrome.exePID4592Average Utilization (%)2.64Module Average Module Utilization (%) \SystemRoot\system32\ntkrnlpa.exe0.83\Device\HarddiskVolume1\Users\Vincent\AppData\Local\Google\Chrome\Application\13.0.782.112\gcswf32.dll0.50\Device\HarddiskVolume1\Users\Vincent\AppData\Local\Google\Chrome\Application\13.0.782.112\chrome.dll0.36
 
 
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Nameexplorer.exePID2748Average Utilization (%)2.40Module Average Module Utilization (%) \SystemRoot\system32\ntkrnlpa.exe0.49\SystemRoot\System32\win32k.sys0.38\Device\HarddiskVolume1\Windows\System32\dui70.dll0.20
 
 
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Namecsrss.exePID464Average Utilization (%)1.61Module Average Module Utilization (%) \SystemRoot\System32\win32k.sys0.85\SystemRoot\system32\ntkrnlpa.exe0.59\SystemRoot\system32\halmacpi.dll0.08
 
 
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process NameNokiaOviSuite.exePID3148Average Utilization (%)1.45Module Average Module Utilization (%) \SystemRoot\system32\ntkrnlpa.exe0.48\Device\HarddiskVolume1\Program Files\Nokia\Nokia Ovi Suite\QtCore4.dll0.30\SystemRoot\System32\win32k.sys0.18
 
 
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Namesteam.exePID392Average Utilization (%)1.32Module Average Module Utilization (%) \SystemRoot\system32\ntkrnlpa.exe0.37\Device\HarddiskVolume1\Program Files\Steam\steamclient.dll0.17\Device\HarddiskVolume1\Windows\System32\ntdll.dll0.14
 
 
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process NameSystemPID4Average Utilization (%)1.02Module Average Module Utilization (%) \SystemRoot\system32\ntkrnlpa.exe0.53\SystemRoot\system32\DRIVERS\USBPORT.SYS0.09\SystemRoot\system32\DRIVERS\atikmdag.sys0.09
 
 
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Namesidebar.exePID3132Average Utilization (%)0.78Module Average Module Utilization (%) \Device\HarddiskVolume1\Windows\winsxs\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17514_none_72d18a4386696c80\GdiPlus.dll0.26\Device\HarddiskVolume1\Windows\System32\WindowsCodecs.dll0.10\SystemRoot\system32\ntkrnlpa.exe0.10
 
 
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Namechrome.exePID3660Average Utilization (%)0.40Module Average Module Utilization (%) \Device\HarddiskVolume1\Users\Vincent\AppData\Local\Google\Chrome\Application\13.0.782.112\chrome.dll0.18\SystemRoot\system32\ntkrnlpa.exe0.14\Device\HarddiskVolume1\Windows\System32\ntdll.dll0.03
 
 
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Namechrome.exePID4132Average Utilization (%)0.33Module Average Module Utilization (%) \SystemRoot\system32\ntkrnlpa.exe0.12\Device\HarddiskVolume1\Users\Vincent\AppData\Local\Google\Chrome\Application\13.0.782.112\chrome.dll0.12\Device\HarddiskVolume1\Windows\System32\ntdll.dll0.05
 
 
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process NameSteamService.exePID4180Average Utilization (%)0.32Module Average Module Utilization (%) \SystemRoot\system32\ntkrnlpa.exe0.19\Device\HarddiskVolume1\Windows\System32\ntdll.dll0.04\Device\HarddiskVolume1\Program Files\Steam\bin\SteamService.dll0.03
 
 
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Namedwm.exePID2660Average Utilization (%)0.27Module Average Module Utilization (%) \Device\HarddiskVolume1\Windows\System32\dwmcore.dll0.09\Device\HarddiskVolume1\Windows\System32\atidxx32.dll0.05\SystemRoot\system32\ntkrnlpa.exe0.03
 
 
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Namechrome.exePID1128Average Utilization (%)0.22Module Average Module Utilization (%) \SystemRoot\system32\ntkrnlpa.exe0.09\Device\HarddiskVolume1\Users\Vincent\AppData\Local\Google\Chrome\Application\13.0.782.112\chrome.dll0.08\Device\HarddiskVolume1\Windows\System32\ntdll.dll0.02
 
 
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Namechrome.exePID1276Average Utilization (%)0.22Module Average Module Utilization (%) \Device\HarddiskVolume1\Users\Vincent\AppData\Local\Google\Chrome\Application\13.0.782.112\chrome.dll0.11\SystemRoot\system32\ntkrnlpa.exe0.04\Device\HarddiskVolume1\Windows\System32\ntdll.dll0.02
 
 
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Namechrome.exePID5108Average Utilization (%)0.21Module Average Module Utilization (%) \Device\HarddiskVolume1\Users\Vincent\AppData\Local\Google\Chrome\Application\13.0.782.112\chrome.dll0.08\SystemRoot\system32\ntkrnlpa.exe0.07\Device\HarddiskVolume1\Windows\System32\ntdll.dll0.02
 
 
Information
 
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period10000Requesting Process ID4592Requesting Process Path\Device\HarddiskVolume1\Users\Vincent\AppData\Local\Google\Chrome\Application\chrome.exeCalling Module Stack \Device\HarddiskVolume1\Windows\System32\ntdll.dll\Device\HarddiskVolume1\Windows\System32\winmm.dll\Device\HarddiskVolume1\Users\Vincent\AppData\Local\Google\Chrome\Application\13.0.782.112\chrome.dll\Device\HarddiskVolume1\Windows\System32\user32.dll\Device\HarddiskVolume1\Users\Vincent\AppData\Local\Google\Chrome\Application\13.0.782.112\chrome.dll\Device\HarddiskVolume1\Users\Vincent\AppData\Local\Google\Chrome\Application\chrome.exe\Device\HarddiskVolume1\Windows\System32\kernel32.dll\Device\HarddiskVolume1\Windows\System32\ntdll.dll
 
 
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period10000Requesting Process ID3148Requesting Process Path\Device\HarddiskVolume1\Program Files\Nokia\Nokia Ovi Suite\NokiaOviSuite.exeCalling Module Stack \Device\HarddiskVolume1\Windows\System32\ntdll.dll\Device\HarddiskVolume1\Windows\System32\winmm.dll
 
 
Power Policy:Active Power Plan
The current power plan in use
Plan Name OEM Balanced Plan GUID{381b4222-f694-41f0-9685-ff5bb260df2e}
 
 
Power Policy:Power Plan Personality (Plugged In)
The personality of the current power plan when the system is plugged in.
PersonalityBalanced 
 
 
Power Policy:Video quality (Plugged In)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality ModeOptimize for Video Quality 
 
 
System Availability Requests:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
 
 
 
Battery:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
 
 
 
Platform Power Management Capabilities:Supported Sleep States
Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
S1 Sleep SupportedtrueS2 Sleep SupportedfalseS3 Sleep SupportedfalseS4 Sleep Supportedtrue
 
 
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group0Index0Idle (C) State Count1Performance (P) State Count2Throttle (T) State Count0
 
 
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group0Index1Idle (C) State Count1Performance (P) State Count2Throttle (T) State Count0
 
 
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group0Index2Idle (C) State Count1Performance (P) State Count2Throttle (T) State Count0
 
 
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group0Index3Idle (C) State Count1Performance (P) State Count2Throttle (T) State Count0

While I would need a good amount of time to review this, it does appear something has (vastly) monkeyed with power management default settings, all the way down to tick timers. AC0, when did this start happening?