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Windows 7: Cooling fan warning

21 Aug 2011   #1
spinksy

Windows 7 Professional x64
 
 
Cooling fan warning

hi, i just received this message;
"Waring: a problem has been detected with the cooling system. please switch off device and return for service. " --> something along those lines.

is this something to be worried about immediately? i am at uni so i cant really go without my laptop at the moment. both fans are running (normally by the sound of them) and while writing this temps are between 35 and 50 on all cores (using speedfan) which is normally what i get.

if i dont do anything immediately and there is a problem will it void my warranty or anything serious like that?


My System SpecsSystem Spec
.

21 Aug 2011   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

I would treat the message seriously.... until proven otherwise.{especially if under Warranty.}
My System SpecsSystem Spec
22 Aug 2011   #3
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Hello. This is a Toshiba laptop correct? I find all kinds of hits on google. I think if we had your specific model, it may be easier to pare it down. Please fill out your system specs completely:

System Info - See Your System Specs

Then we'll go further

A Guy
My System SpecsSystem Spec
.


22 Aug 2011   #4
spinksy

Windows 7 Professional x64
 
 

thanks, i have updated system specs,
My System SpecsSystem Spec
22 Aug 2011   #5
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Well, this is a VERY common problem. Some get this warning 2 days after they got the laptop. Many say they sent it back, but no real definitive answer to whether it is a hardware issue, or a detection issue. Google the phrase:

Toshiba Warning: a problem with the cooling system has been detected. Please turn off the computer immediately, and return it for service.

You'll see what I mean. Also see this Toshiba Forum thread:

Cooling Warning - Toshiba Forums

You say your laptop is under warranty? I would contact Toshiba support, or post on their forum for your country. With such a common error, and many reporting temps are ok, and posts going back almost 2 years, you'd think they would know the cause by now. Sorry, I looked through a number of sites, and found no definitive fix. A Guy
My System SpecsSystem Spec
23 Aug 2011   #6
spinksy

Windows 7 Professional x64
 
 

thanks, i contacted toshiba support and they have told me to get it fixed by them just to be safe so ill get that done when my external hard drive comes. and yes it does seem to be a common problem with these laptops. thanks a guy
My System SpecsSystem Spec
23 Aug 2011   #7
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Glad to hear that you sought help from the appropriate source & that the problem will be attended to.
Let us know how it goes please.
My System SpecsSystem Spec
23 Aug 2011   #8
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

You're welcome, best if luck. A Guy
My System SpecsSystem Spec
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 Cooling fan warning




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