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Windows 7: Error code 766f6c756d652e63 3f1 when running CHKDSK


30 Aug 2011   #1

Windows 7 64-bit Professional
 
 
Error code 766f6c756d652e63 3f1 when running CHKDSK

Greetings.

My system has 4 drives, 1 SSD and 3 HDDs. Windows 7 is installed on the SDD and one of the HDDs. I also have Windows XP installed on one of the HDDs.

I cannot get Chkdsk to run on either of the Windows 7 installs with the error code shown. Chkdsk will run fine on the XP install against all 4 disks no problem.

I've scoured the web looking for a solution and nothing has worked. This includes booting into Safe Mode, uninstalling AV software, and even using a command prompt repair option from the Windows 7 install DVD.

Any suggestions on helping me resolve this dilemma are greatly appreciated.

Thanks and Cheers

My System SpecsSystem Spec
.

30 Aug 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by gr8sho View Post
Greetings.

My system has 4 drives, 1 SSD and 3 HDDs. Windows 7 is installed on the SDD and one of the HDDs. I also have Windows XP installed on one of the HDDs.

I cannot get Chkdsk to run on either of the Windows 7 installs with the error code shown. Chkdsk will run fine on the XP install against all 4 disks no problem.

I've scoured the web looking for a solution and nothing has worked. This includes booting into Safe Mode, uninstalling AV software, and even using a command prompt repair option from the Windows 7 install DVD.

Any suggestions on helping me resolve this dilemma are greatly appreciated.

Thanks and Cheers

Error code 766f6c756d652e63 3f1 when running CHKDSK - Microsoft Answers
My System SpecsSystem Spec
31 Aug 2011   #3

Windows 7 64-bit Professional
 
 

Thanks.

I had seen that post but discounted it mostly because I'm not experiencing BSOD. There's an implied undertone of a hardware issue.

Chkdsk starts and pretty much dies instantly.

When I retried it in Safe mode last night and tried to do a /F on one of the other drives, it said something about needing to unmount because of handles in use. I decided not to proceed because I shouldn't have to do that, and considering that the machine was in Safe mode, there shouldn't be anything holding files or handles on those drives.

I'm stumped really. The numeric error message MS gives is useless because I can't look it it up anywhere and doesn't give any clue as to what's wrong. Again, when I run CHKDSK on these disks from XP, no issues whatsoever.
My System SpecsSystem Spec
.


31 Aug 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by gr8sho View Post
Thanks.

I had seen that post but discounted it mostly because I'm not experiencing BSOD. There's an implied undertone of a hardware issue.

Chkdsk starts and pretty much dies instantly.

When I retried it in Safe mode last night and tried to do a /F on one of the other drives, it said something about needing to unmount because of handles in use. I decided not to proceed because I shouldn't have to do that, and considering that the machine was in Safe mode, there shouldn't be anything holding files or handles on those drives.

I'm stumped really. The numeric error message MS gives is useless because I can't look it it up anywhere and doesn't give any clue as to what's wrong. Again, when I run CHKDSK on these disks from XP, no issues whatsoever.
As long as win 7 is running the volume is mounted. When it asks about that it is asking if you want it to do the chkdsk/f/r on the next reboot.
My System SpecsSystem Spec
31 Aug 2011   #5

Windows 7 64-bit Professional
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
As long as win 7 is running the volume is mounted. When it asks about that it is asking if you want it to do the chkdsk/f/r on the next reboot.
That's fine for the boot drive, but I'm talking about one of the other 3 drives that shouldn't be doing anything whatsoever. I shouldn't have to unmount anything to run Chkdsk on those secondary drives. It's really bizarre.

As I said, I'm about at wits-end with this issue and am ready to do something drastic like wipe the disk completely. I'm just frustrated I don't know why this is happening and am at risk of it happening again.
My System SpecsSystem Spec
31 Aug 2011   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by gr8sho View Post
Quote   Quote: Originally Posted by zigzag3143 View Post
As long as win 7 is running the volume is mounted. When it asks about that it is asking if you want it to do the chkdsk/f/r on the next reboot.
That's fine for the boot drive, but I'm talking about one of the other 3 drives that shouldn't be doing anything whatsoever. I shouldn't have to unmount anything to run Chkdsk on those secondary drives. It's really bizarre.

As I said, I'm about at wits-end with this issue and am ready to do something drastic like wipe the disk completely. I'm just frustrated I don't know why this is happening and am at risk of it happening again.

Things like disk defraggers, malware apps, and others mount the volume (as does windows itself) so that message is not at all unusual
My System SpecsSystem Spec
31 Aug 2011   #7

Windows 7 64-bit Professional
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Things like disk defraggers, malware apps, and others mount the volume (as does windows itself) so that message is not at all unusual
Even in SAFE MODE or running off of the Install disk recovery options? There's something seriously wrong here.

I wish I could fix this without taking a sledgehammer approach.
My System SpecsSystem Spec
01 Sep 2011   #8

Windows 7 64-bit Professional
 
 

Maybe Windows 7 has a bug. What's the best way to get them to address this.
My System SpecsSystem Spec
01 Sep 2011   #9

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Hi,

I agree with zigzag - run the chkdsk /r and if prompted to unmount, you should do so.

Regards,
Golden
My System SpecsSystem Spec
01 Sep 2011   #10

Windows 7 64-bit Professional
 
 

Quote   Quote: Originally Posted by Golden View Post
Hi,

I agree with zigzag - run the chkdsk /r and if prompted to unmount, you should do so.

Regards,
Golden
This will only run in safe mode. But I will try one more time to see if that shows anything. I'd prefer to not purposely cause any corruption of the data if possible.

I'm really leaning to a bug in windows 7 since XP has no trouble at all handling this mixed HDD / SSD configuration. Do you guys have a back door way to get Redmond's attention?

I happened last night to do a restore from a backup image I took on the 21st but I can't swear the issue wasn't present then. This did not clear up my problem. So what I plan to do is rebuild this disk from scratch and create a backup image immediately. If that's successful, at least I have a faster way to get back to a known working state.
My System SpecsSystem Spec
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 Error code 766f6c756d652e63 3f1 when running CHKDSK




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