Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: computer RANDOM freeze during games and video


21 Sep 2011   #1

win 7.600
 
 
computer RANDOM freeze during games and video

hey guys

strange behavior on a laptop

acer
sandy bridge 2410m i5
4gb ddr3 1333 dual
video nvidia gt 540m
hdd 640gb/5400rpm
Windows 7 32/64 (not at the same time)

freezing randomly in games....from 30-40-50 FPS drops to 0(zero) on crysis2, flatout ultimate carnage, f1 2010
bad fps in fifa09...about 20-25fps

freezing in video playback in bsplayer AND vlc


i dont understand what the problem is

search index is disabled
superfech only boot mode
defragger setup to defrag once a week only the boot partition
AV is microsoft essentials

virus theory is excluded
latest nvidia drivers
latest realtek drivers
latest mobo drv
latest intel (ahci, video, hdmi, and so on..)
dx updated
3dmark06 score over 8000 at 1024x768

the problem is ...i know this laptop can do better because i have other 2 laptops with worse configuration that work better than this one

t6600-4gb ddr3-gts160m-500gb/7200rpm ...this one should be as good as the i5 one as a whole...about same 3dmark score....but this one works flawless and the i5 has these problems

phenom p820-2gb ddr3(single channel)-ati hd4270-250gb/5400rpm...this one cant work too well on games but it has NO problems during video playback

windows configuration its about the same...same apps installed on all...same apps start on startup...everything is preety much the same...

if u have any tips or suggestions id be happy to hear ...

cheers

My System SpecsSystem Spec
.

21 Sep 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by him80us View Post
hey guys

strange behavior on a laptop

acer
sandy bridge 2410m i5
4gb ddr3 1333 dual
video nvidia gt 540m
hdd 640gb/5400rpm
Windows 7 32/64 (not at the same time)

freezing randomly in games....from 30-40-50 FPS drops to 0(zero) on crysis2, flatout ultimate carnage, f1 2010
bad fps in fifa09...about 20-25fps

freezing in video playback in bsplayer AND vlc


i dont understand what the problem is

search index is disabled
superfech only boot mode
defragger setup to defrag once a week only the boot partition
AV is microsoft essentials

virus theory is excluded
latest nvidia drivers
latest realtek drivers
latest mobo drv
latest intel (ahci, video, hdmi, and so on..)
dx updated
3dmark06 score over 8000 at 1024x768

the problem is ...i know this laptop can do better because i have other 2 laptops with worse configuration that work better than this one

t6600-4gb ddr3-gts160m-500gb/7200rpm ...this one should be as good as the i5 one as a whole...about same 3dmark score....but this one works flawless and the i5 has these problems

phenom p820-2gb ddr3(single channel)-ati hd4270-250gb/5400rpm...this one cant work too well on games but it has NO problems during video playback

windows configuration its about the same...same apps installed on all...same apps start on startup...everything is preety much the same...

if u have any tips or suggestions id be happy to hear ...

cheers


Freezing isnt usually caused by hardware.
Freezes such as this are often caused by conflicts in software, too little ram, and many other things.

Several things you can try

1-Run a system file check to verify and repair your system files
(type cmd in search>right click and run as admin>SFC /SCANNOW)

Let us know the results

2-Check event viewer (type eventvwr in search). go to the windows log>application tab. Look for critical errors (they have red in the left hand column) that say app hang, app crash, or anything related to the problem.

When you find them note the event ID and source codes and tell us hat they are.

3-Boot into safe mode (with networking).
Does it still do it then? If not it is probably a software conflict.

4-Go into device manager (type device manager in search).
Are there any "unknown drivers" with yellow question marks on them?




My System SpecsSystem Spec
22 Sep 2011   #3

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate SP1 X64 (Windows 8.1, Linux Mint, Windows XP and others in VM)
 
 

Also have you monitored the CPU and GPU temps? What are they before the freeze?
My System SpecsSystem Spec
.


23 Sep 2011   #4

win 7.600
 
 

temps are more than ok
cpu - 80c max...usually around 55 when browsing...60 in video
gpu - 85c max ...40 idle

the new thing is...started random freeze on youtube and sopcast plugin

checkdisk was fine...no errors found
device manager is fine...no unknown devides
event viewer...nothing that could help me...no critical errors...few red errors about bsplayer(it has the bad habbit to stop working if paused-resume...one out of 5)...2 errors about net framework 2.0 failed to start
and ALOT of errors about MSE ...uninstalled it and try without any AV and see how this works out

PS: the thing is ...its my brothers laptop and i gotta enter remotely on it...and wait few days for him to check it out
when its time....will deffenitely safe mode with networking...but im not preety sure i can access it
My System SpecsSystem Spec
16 Jan 2012   #5

win 7.600
 
 

found out that the problem was Intel 6 Series Chipsets ...i had hm65 rev B2 ...
Intel Provides Update on Support Chip Design Issue

thx all for help
My System SpecsSystem Spec
Reply

 computer RANDOM freeze during games and video




Thread Tools



Similar help and support threads for2: computer RANDOM freeze during games and video
Thread Forum
Random computer Freeze whilst playing games and w BSOD Help and Support
random freeze while streaming online video BSOD Help and Support
3D games/applications freeze, video hardware error. BSOD Help and Support
My Computer games freeze random? Gaming
Solved Freeze playing Minecraft, Skyrim, and other video games. BCCode 116 BSOD Help and Support
Computer freeze in games Nvidia GeForce GT 220 Graphic Cards
Computer freeze when playing all games ! BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:57 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33