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Windows 7: can't access control panel


04 Oct 2011   #1

windows 7 32 bit
 
 
can't access control panel

When I click on the control panel icon on my desktop nothing happens. When I click on start>control panel I get the same result. I have a power options icon on my desktop and that does not work either. If I right click the power options icon and choose open file location the control panel opens normally. Everything works fine in safe mode though. What could be causing this problem?


My System SpecsSystem Spec
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04 Oct 2011   #2

Windows 7 Ultimate SP1 64-Bit
 
 

Welcome to Windows Seven Forums.

I thing a virus scan in safe mode should be your first option, for which Malwarebytes is ideally suited.

Malwarebytes : Free anti-malware, anti-virus and spyware removal download
My System SpecsSystem Spec
04 Oct 2011   #3

windows 7 32 bit
 
 

Thanks for your reply but that did not help. I ran malwarebytes and some other anti spyware program in safe mode and nothing has changed. Another thing that I forgot to mention is that my hard drive never stops working in normal mode. I can hear it chattering and the light stays on almost 100% of the time. That does not happen in safe mode either.
My System SpecsSystem Spec
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04 Oct 2011   #4

Windows 7 Ultimate SP1 64-Bit
 
 

In that case it may pay you to run a diagnostic check on your hard drive.

Disk Check

The constant chatter is probably the hard drive being indexed, but I still think you should run chkdsk on it.
My System SpecsSystem Spec
04 Oct 2011   #5

Windows 7 Pro. 64/SP-1
 
 

If you hear a chattering coming out of your hard drive I would backup every thing before it quiets. Hard drives should not chatter. Please post you specs using the User CP at the top of every page.
My System SpecsSystem Spec
04 Oct 2011   #6

windows 7 32 bit
 
 

I ran disk check on the C: drive and my control panel icons work now. I am still having problems with the hard drive though. When I said it was chattering I meant that I could hear it working. It is not making any noises that it shouldn't. Thanks for all the input so far!
My System SpecsSystem Spec
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 can't access control panel




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