|09 Oct 2011||#2|
This is a Windows 7 support forum,not XP, but ...
Download and install User Profile Hive Cleanup Service, see if that helps the shutdown. If not, try opening Task Manager (Ctrl+Alt+Del) and look at the Processes tab. See what is running and start ending them one at a time until you find the one that is causing the shutdown to hang. Post back with that info and we'll see what can be done to resolve it.
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