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Windows 7: W7 crashing soon after booting up.


02 Aug 2009   #1

Windows 7
 
 
W7 crashing soon after booting up.

For about 4 months, I have been using the RC version of Windows 7 and until now, I have never encountered any problems and enjoyed it so much, it now is my OS.

That is, until recently it started to crash... What happens every time I boot my PC is that Windows freezes up, yet the current window will keep on working just fine. In fact, I am writing this while the rest of my pc is frozen solid. This happens every time, probably within 30-60 seconds of getting to my desktop.

The only way out I figured is Ctrl alt delete, from where logging off and on has the same effect as rebooting. The task manager freezes up as well.

I used Google and search, and found a ton of people with problems with Windows 7, only no one seemed to have the same issues as me. Maybe someone can help me here!

(I hope this is enough information, as you see I am clearly not an expert on fixing ICT issues )

My System SpecsSystem Spec
.

02 Aug 2009   #2

Win 8 Release candidate 8400
 
 

babatoetbag

We could be more useful if you tell us abt your computer and OS.

Ken
My System SpecsSystem Spec
02 Aug 2009   #3

64-bit Windows 8.1 Pro
 
 

Please fill out your system specs so we know what we're dealing with here... We have nothing to go on...

Tews
My System SpecsSystem Spec
.


02 Aug 2009   #4

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center
 
 

Hi, babatoetbag, welcome to forum.

Did you install something prior these crashes? If so, try to unistall this or restore your system to a point before crashes started.

Here's Brinks super tutorial about restoring your system.

Kari
My System SpecsSystem Spec
02 Aug 2009   #5

Windows 7
 
 

Updated my specs, hope it helps.

To Kari: only thing I recently installed was a free FLAC-MP3 converter, and I removed it completely. Also, I ran Hitman Pro and it said it found nothing harmful.
My System SpecsSystem Spec
02 Aug 2009   #6

Win7 Build 7600 x86
 
 

Quote   Quote: Originally Posted by babatoetbag View Post
For about 4 months, I have been using the RC version of Windows 7 and until now, I have never encountered any problems and enjoyed it so much, it now is my OS.

That is, until recently it started to crash... What happens every time I boot my PC is that Windows freezes up, yet the current window will keep on working just fine. In fact, I am writing this while the rest of my pc is frozen solid. This happens every time, probably within 30-60 seconds of getting to my desktop.

The only way out I figured is Ctrl alt delete, from where logging off and on has the same effect as rebooting. The task manager freezes up as well.

I used Google and search, and found a ton of people with problems with Windows 7, only no one seemed to have the same issues as me. Maybe someone can help me here!

(I hope this is enough information, as you see I am clearly not an expert on fixing ICT issues )
From what you describe, the explorer crashes.

You might think the explorer is the window with the files and folders, but that's only part of it.
The whole windows shell, the taskbar, startmenu, it's all part of the explorer.

Can you make a list of the programs you have running, and especially the ones that auto start with windows?

Which virus scanner, and malware scanner? Voip maybe? Messenger? Cellphone suite? Any shell tweaks?


In the mean time you can temporarily fix it.
When the crash occurs, hold ctrl-alt-del, and in the taskmanager go to processes, rightclick on explorer.exe and end process.
Then go to the application tab in that same taskmanager and start a new task.
In the box type explorer.exe

Maybe it will crash again, but there is a chance it will not.

If it stays ok, it will give you the opportunity to do some checking.

Post back your findings.

Good luck

greetz
My System SpecsSystem Spec
02 Aug 2009   #7

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center
 
 

From your specs I see you have Logitech mouse. Setpoint, Logitechs mouse and keyboard control application, is not working very well with Windows 7. For me Setpoint caused my only crash.

If you have installed Setpoint, remove it. It's only my recommendation, somebody else can say something else.

And I still recommend to start with system restore and see if it fixes your issue.

Kari
My System SpecsSystem Spec
02 Aug 2009   #8

Win7 Build 7600 x86
 
 

Quote   Quote: Originally Posted by babatoetbag View Post
Updated my specs, hope it helps.

To Kari: only thing I recently installed was a free FLAC-MP3 converter, and I removed it completely. Also, I ran Hitman Pro and it said it found nothing harmful.
Did you install hitman pro before or after the problems began?
My System SpecsSystem Spec
02 Aug 2009   #9

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by babatoetbag View Post
Updated my specs, hope it helps.

To Kari: only thing I recently installed was a free FLAC-MP3 converter, and I removed it completely. Also, I ran Hitman Pro and it said it found nothing harmful.
thanks for the specs
If no go on the restore, what does taskmanager do when the comp freezes? does it do the same thing in safe mode boot?, 32 bit or 64?

Ken
My System SpecsSystem Spec
02 Aug 2009   #10

64-bit Windows 8.1 Pro
 
 

The first thing I would check are the ATI cards ... you're running 2 of them plus the rest of your hardware with a 450W PSU .. way under powered if you ask me... The first thing I would try is a system restore .. if that doesnt help, remove one of the ATI cards and see if that helps... good luck
My System SpecsSystem Spec
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 W7 crashing soon after booting up.




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