Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: PC wont wake up after sleeping time

11 Nov 2011   #1

windows 7 Pro x64
 
 
PC wont wake up after sleeping time

Hello

PC, HP Pavilion a6318 running with Win 7 32

PC won't wake up with keyboard or mouse. It will if I had press the sleep mode from the keyboard, but won't if the sleep mode is created by the PC

Yesterday, I removed all Energy option and let the PC running the whole night. When I came back, the screen was still the same as when I left, but no control from the mouse and keyboard. My only solution is to press the power button 4 sec and restart the machine

Any solution I could try?
Any help truly appreciated

MT


My System SpecsSystem Spec
.

11 Nov 2011   #2

Windows 7 Professional x64
 
 
Check the System Event Log

Quote:
PC won't wake up with keyboard or mouse. It will if I had press the sleep mode from the
keyboard, but won't if the sleep mode is created by the PC
What does the power button do? Wake it up, Resume Windows, or cold boot? I'm wondering if it is
actually going into hibernation. It might be worth double checking your power plan, which
probably includes HP's extensions. Is this a desktop? (That's what the model number brings up.)
Quote:
Yesterday, I removed all Energy option and let the PC running the whole night. When I came
back, the screen was still the same as when I left, but no control from the mouse and keyboard.
My only solution is to press the power button 4 sec and restart the machine
This sounds like a freeze up, not a response to a power state transition. Check the Windows
System Event Log. You may see something like this:
------------------------
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 10/28/2011 4:53:48 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Abe-Lappy2 Event Id: 41
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the
system stopped responding, crashed, or lost power unexpectedly.
-------------------------
You will probably also see this event, logged by eventlog:
--------------------------------------------------
Source: EventLog
Date: 11/6/2011 1:19:24 AM
The previous system shutdown at 1:26:20 AM on ?11/?6/?2011 was unexpected.
---------------------------------------------------
The system keeps a registry value that gets updated every minute,
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Reliability:LastAliveStamp
that it uses to generate this message on bootup. And by the way the apparent inconsitency in
the log time and unexpected shutdown time results from the fact that all eventlog timestamps
are in UTC, and when we go off DST, they change. The log entry really should be 2:26:20 AM.
Now as for sleep, you will see entries like these:
--------------------------------------------------
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 10/28/2011 2:18:29 PM
Event ID: 42
Task Category: (64)
Level: Information
Keywords: (4)
User: N/A
Computer: Abe-Lappy2
Description:
The system is entering sleep.
Sleep Reason: Button or Lid
--------------------------------------------------
Log Name: System
Source: Microsoft-Windows-Power-Troubleshooter
Date: 11/6/2011 12:58:39 AM
Event ID: 1
Task Category: None
Level: Information
Keywords:
User: LOCAL SERVICE
Computer: Abe-Lappy2
Description:
The system has resumed from sleep.
Sleep Time: ‎2011‎-‎11‎-‎06T02:42:02.606143400Z
Wake Time: ‎2011‎-‎11‎-‎06T05:58:37.171076000Z
Wake Source: Power Button
---------------------------------------------------------
By the way if you look in the upper right hand corner of the right hand panel of the event viewer you'll see "Create Custom View..." and you can set it up to only see Kernel-Power and Kernel-Power-Troubleshooter events which will make it much easier to read the log.

If you need more help with the event log, or discover something interesting, post back.
My System SpecsSystem Spec
11 Nov 2011   #3

windows 7 Pro x64
 
 

That's a start.
Will look at log thanks.

Martin
My System SpecsSystem Spec
.


11 Nov 2011   #4

windows 7 Pro x64
 
 

Jim

I did what you asked and look at the event journal. I created a filter to get only the kernel Power error. There is a lot of error. I don't understand the meaning of them

Martin

Text in French


Code:
Critique	11/11/2011 5:06:30 PM	Kernel-Power	41	(63)
Critique	11/11/2011 1:50:25 PM	Kernel-Power	41	(63)
Critique	11/11/2011 1:44:59 PM	Kernel-Power	41	(63)
Critique	11/11/2011 12:20:58 PM	Kernel-Power	41	(63)
Critique	11/11/2011 10:39:44 AM	Kernel-Power	41	(63)
Critique	11/11/2011 7:30:25 AM	Kernel-Power	41	(63)
Critique	11/11/2011 7:13:02 AM	Kernel-Power	41	(63)
Critique	11/11/2011 5:33:10 AM	Kernel-Power	41	(63)
Critique	11/11/2011 1:25:49 AM	Kernel-Power	41	(63)
Critique	11/10/2011 5:58:08 PM	Kernel-Power	41	(63)
Critique	11/10/2011 4:42:19 PM	Kernel-Power	41	(63)
Critique	11/10/2011 4:18:59 PM	Kernel-Power	41	(63)
Critique	11/10/2011 12:31:10 PM	Kernel-Power	41	(63)
Critique	11/10/2011 12:26:54 PM	Kernel-Power	41	(63)
Critique	11/10/2011 12:14:50 PM	Kernel-Power	41	(63)
Critique	11/10/2011 8:03:09 AM	Kernel-Power	41	(63)
Critique	11/10/2011 6:36:26 AM	Kernel-Power	41	(63)
Critique	11/9/2011 3:45:59 PM	Kernel-Power	41	(63)
Critique	11/9/2011 3:41:39 PM	Kernel-Power	41	(63)
Critique	11/9/2011 12:59:01 PM	Kernel-Power	41	(63)
Critique	11/9/2011 12:00:59 PM	Kernel-Power	41	(63)
Critique	11/8/2011 9:56:32 PM	Kernel-Power	41	(63)
Critique	11/8/2011 9:22:28 PM	Kernel-Power	41	(63)
Critique	11/5/2011 12:07:47 PM	Kernel-Power	41	(63)
Critique	11/5/2011 11:29:37 AM	Kernel-Power	41	(63)
Critique	11/5/2011 10:48:49 AM	Kernel-Power	41	(63)
Critique	11/5/2011 12:03:10 AM	Kernel-Power	41	(63)
Critique	11/3/2011 9:05:16 AM	Kernel-Power	41	(63)
Critique	11/2/2011 8:36:42 PM	Kernel-Power	41	(63)
Critique	11/2/2011 8:21:35 PM	Kernel-Power	41	(63)
Critique	11/2/2011 5:05:54 PM	Kernel-Power	41	(63)
Critique	11/1/2011 2:57:04 PM	Kernel-Power	41	(63)
Critique	10/28/2011 10:08:11 PM	Kernel-Power	41	(63)
Critique	10/24/2011 10:29:11 AM	Kernel-Power	41	(63)
Critique	10/24/2011 10:09:12 AM	Kernel-Power	41	(63)
Critique	10/23/2011 7:12:19 PM	Kernel-Power	41	(63)
Critique	10/23/2011 5:24:14 PM	Kernel-Power	41	(63)
Critique	10/23/2011 12:13:44 PM	Kernel-Power	41	(63)
Critique	10/18/2011 1:16:02 AM	Kernel-Power	41	(63)
Critique	10/16/2011 12:06:22 PM	Kernel-Power	41	(63)
Critique	10/13/2011 9:09:49 PM	Kernel-Power	41	(63)
My System SpecsSystem Spec
12 Nov 2011   #5

windows 7 Pro x64
 
 

PC still hang or restart

Did a mem86 test and Window memory test for few hours Pass OK
Did disk test.... pass ok

So if the PC pass the memory test and a disk test, I could probably say that my Power Supply is OK

That bring me to a probable software fault

Any idea on what kind of test i could perform to fount a faulty software problem?

Martin
My System SpecsSystem Spec
Reply

 PC wont wake up after sleeping time




Thread Tools



Similar help and support threads for2: PC wont wake up after sleeping time
Thread Forum
Keyboard/Mouse won't wake up Windows 7 when sleeping Performance & Maintenance
PC wont reliably wake on lan Network & Sharing
BSOD after time of inactiveness/sleeping/hibernation BSOD Help and Support
goes into sleep mode but wont wake Graphic Cards
after sleep computer wont wake General Discussion
MC wont wake up to record Media Center

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:05 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33