Solved Missing information under system.

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• Nov 19, 2011

• #1

Under system information in control panel the cpu and ram information is missing. Its not important nor does it impact performance in any way just curious why?

 

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My Computer

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Windows 7 pro x64Intel Core i5 750 @ 3.3 GHzG.SKILL 8GB (4 x 2GB) 240-Pin DDR3 @ 1600EVGA GeForce GTX 260 And EVGA GeForce GTX 9800+

Computer Manufacturer/Model Number

Custom

OS

Windows 7 pro x64

CPU

Intel Core i5 750 @ 3.3 GHz

Motherboard

Evga P55 Sli

Memory

G.SKILL 8GB (4 x 2GB) 240-Pin DDR3 @ 1600

Graphics Card(s)

EVGA GeForce GTX 260 And EVGA GeForce GTX 9800+

Sound Card

EarForce PX21

Monitor(s) Displays

ASUS VH222H Black 21.5"

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1920x1080

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COOLER MASTER Silent Pro 600W

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• Nov 19, 2011

• #2

hmm...
is the windows management insturmentation (WMI) service running?

Have you tried just rebooting and re-running the index score as well?

 

My Computer

At a glance

Windows 7 x64Intel i7 2600kG.skill Ripjaw 16gigs @ 1866Nvidia gtx580 (evga)

Computer Manufacturer/Model Number

Insane hobo technologies. ;-)

OS

Windows 7 x64

CPU

Intel i7 2600k

Motherboard

Asrock z68 extreme 4 gen 3

Memory

G.skill Ripjaw 16gigs @ 1866

Graphics Card(s)

Nvidia gtx580 (evga)

Sound Card

Integrated HD audio + hdmi

Monitor(s) Displays

24" ASUS widescreen + 42" insignia

Screen Resolution

1080p (1920x1080)

Hard Drives

128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA)

PSU

1 kilowatt SLI/Crossfire rated Silverstone modular

Case

NZXT Phantom + additional 220 fan

Cooling

Zalmann

Keyboard

Microsoft wireless 3000 (v2)

Mouse

MS - wireless 5000 (bluetrack)

Internet Speed

depends on if you ask me or my provider.

Other Info

The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism.

R

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• Nov 19, 2011

• #3

I have tried everything other then reinstalling the os. I had this for a while. Can't remember when I first noticed it tho. Yea the WMI is running. And the computer has been power cycled multiple times. I don't remember how many times i reran the index score.

 

My Computer

At a glance

Windows 7 pro x64Intel Core i5 750 @ 3.3 GHzG.SKILL 8GB (4 x 2GB) 240-Pin DDR3 @ 1600EVGA GeForce GTX 260 And EVGA GeForce GTX 9800+

Computer Manufacturer/Model Number

Custom

OS

Windows 7 pro x64

CPU

Intel Core i5 750 @ 3.3 GHz

Motherboard

Evga P55 Sli

Memory

G.SKILL 8GB (4 x 2GB) 240-Pin DDR3 @ 1600

Graphics Card(s)

EVGA GeForce GTX 260 And EVGA GeForce GTX 9800+

Sound Card

EarForce PX21

Monitor(s) Displays

ASUS VH222H Black 21.5"

Screen Resolution

1920x1080

Hard Drives

320Gb Sata
150Gb Sata
3 tb External

PSU

COOLER MASTER Silent Pro 600W

Case

Antec Nine Hundred

Cooling

ZALMAN CNPS9900ALED 120mm

Keyboard

Logitech G15

Mouse

Logitech G5

Internet Speed

21ish Mbps

Maguscreed

Helping Hand

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• Nov 19, 2011

• #4

Do the items appear correctly in dxdiag?

 

My Computer

At a glance

Windows 7 x64Intel i7 2600kG.skill Ripjaw 16gigs @ 1866Nvidia gtx580 (evga)

Computer Manufacturer/Model Number

Insane hobo technologies. ;-)

OS

Windows 7 x64

CPU

Intel i7 2600k

Motherboard

Asrock z68 extreme 4 gen 3

Memory

G.skill Ripjaw 16gigs @ 1866

Graphics Card(s)

Nvidia gtx580 (evga)

Sound Card

Integrated HD audio + hdmi

Monitor(s) Displays

24" ASUS widescreen + 42" insignia

Screen Resolution

1080p (1920x1080)

Hard Drives

128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA)

PSU

1 kilowatt SLI/Crossfire rated Silverstone modular

Case

NZXT Phantom + additional 220 fan

Cooling

Zalmann

Keyboard

Microsoft wireless 3000 (v2)

Mouse

MS - wireless 5000 (bluetrack)

Internet Speed

depends on if you ask me or my provider.

Other Info

The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism.

R

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Member

Thread Starter

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4:46 AM

Messages

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• Nov 19, 2011

• #5

It shows the correct amount of ram, and nothing on the cpu other then it has 4 CPU's guessing because it a quad.

 

My Computer

At a glance

Windows 7 pro x64Intel Core i5 750 @ 3.3 GHzG.SKILL 8GB (4 x 2GB) 240-Pin DDR3 @ 1600EVGA GeForce GTX 260 And EVGA GeForce GTX 9800+

Computer Manufacturer/Model Number

Custom

OS

Windows 7 pro x64

CPU

Intel Core i5 750 @ 3.3 GHz

Motherboard

Evga P55 Sli

Memory

G.SKILL 8GB (4 x 2GB) 240-Pin DDR3 @ 1600

Graphics Card(s)

EVGA GeForce GTX 260 And EVGA GeForce GTX 9800+

Sound Card

EarForce PX21

Monitor(s) Displays

ASUS VH222H Black 21.5"

Screen Resolution

1920x1080

Hard Drives

320Gb Sata
150Gb Sata
3 tb External

PSU

COOLER MASTER Silent Pro 600W

Case

Antec Nine Hundred

Cooling

ZALMAN CNPS9900ALED 120mm

Keyboard

Logitech G15

Mouse

Logitech G5

Internet Speed

21ish Mbps

Maguscreed

Helping Hand

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Gold Member

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Local time

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Messages

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Location

Houston

• Nov 19, 2011

• #6

It would almost seem to be a problem of the bios communicating it properly.
Has the bios been reset at any point since this began?

 

My Computer

At a glance

Windows 7 x64Intel i7 2600kG.skill Ripjaw 16gigs @ 1866Nvidia gtx580 (evga)

Computer Manufacturer/Model Number

Insane hobo technologies. ;-)

OS

Windows 7 x64

CPU

Intel i7 2600k

Motherboard

Asrock z68 extreme 4 gen 3

Memory

G.skill Ripjaw 16gigs @ 1866

Graphics Card(s)

Nvidia gtx580 (evga)

Sound Card

Integrated HD audio + hdmi

Monitor(s) Displays

24" ASUS widescreen + 42" insignia

Screen Resolution

1080p (1920x1080)

Hard Drives

128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA)

PSU

1 kilowatt SLI/Crossfire rated Silverstone modular

Case

NZXT Phantom + additional 220 fan

Cooling

Zalmann

Keyboard

Microsoft wireless 3000 (v2)

Mouse

MS - wireless 5000 (bluetrack)

Internet Speed

depends on if you ask me or my provider.

Other Info

The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism.

R

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Member

Thread Starter

Local time

4:46 AM

Messages

26

Location

USA

• Nov 19, 2011

• #7

No I don't think so I didn't update the bios or reset it.

 

My Computer

At a glance

Windows 7 pro x64Intel Core i5 750 @ 3.3 GHzG.SKILL 8GB (4 x 2GB) 240-Pin DDR3 @ 1600EVGA GeForce GTX 260 And EVGA GeForce GTX 9800+

Computer Manufacturer/Model Number

Custom

OS

Windows 7 pro x64

CPU

Intel Core i5 750 @ 3.3 GHz

Motherboard

Evga P55 Sli

Memory

G.SKILL 8GB (4 x 2GB) 240-Pin DDR3 @ 1600

Graphics Card(s)

EVGA GeForce GTX 260 And EVGA GeForce GTX 9800+

Sound Card

EarForce PX21

Monitor(s) Displays

ASUS VH222H Black 21.5"

Screen Resolution

1920x1080

Hard Drives

320Gb Sata
150Gb Sata
3 tb External

PSU

COOLER MASTER Silent Pro 600W

Case

Antec Nine Hundred

Cooling

ZALMAN CNPS9900ALED 120mm

Keyboard

Logitech G15

Mouse

Logitech G5

Internet Speed

21ish Mbps

Maguscreed

Helping Hand

Guru

Gold Member

VIP

Local time

4:46 AM

Messages

6,661

Location

Houston

• Nov 19, 2011

• #8

Well that's my last thought is that resetting the esid info in the bios might get windows to suddenly recognize it.
Outside of that I don't really have anything as I have not seen the specific issue anywhere else before
Usually it's just misreported ram.

 

My Computer

At a glance

Windows 7 x64Intel i7 2600kG.skill Ripjaw 16gigs @ 1866Nvidia gtx580 (evga)

Computer Manufacturer/Model Number

Insane hobo technologies. ;-)

OS

Windows 7 x64

CPU

Intel i7 2600k

Motherboard

Asrock z68 extreme 4 gen 3

Memory

G.skill Ripjaw 16gigs @ 1866

Graphics Card(s)

Nvidia gtx580 (evga)

Sound Card

Integrated HD audio + hdmi

Monitor(s) Displays

24" ASUS widescreen + 42" insignia

Screen Resolution

1080p (1920x1080)

Hard Drives

128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA)

PSU

1 kilowatt SLI/Crossfire rated Silverstone modular

Case

NZXT Phantom + additional 220 fan

Cooling

Zalmann

Keyboard

Microsoft wireless 3000 (v2)

Mouse

MS - wireless 5000 (bluetrack)

Internet Speed

depends on if you ask me or my provider.

Other Info

The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism.

R

Reject

New member

Member

Thread Starter

Local time

4:46 AM

Messages

26

Location

USA

• Nov 19, 2011

• #9

Like I said its not important just wanted to know. Thanks alot.

 

My Computer

At a glance

Windows 7 pro x64Intel Core i5 750 @ 3.3 GHzG.SKILL 8GB (4 x 2GB) 240-Pin DDR3 @ 1600EVGA GeForce GTX 260 And EVGA GeForce GTX 9800+

Computer Manufacturer/Model Number

Custom

OS

Windows 7 pro x64

CPU

Intel Core i5 750 @ 3.3 GHz

Motherboard

Evga P55 Sli

Memory

G.SKILL 8GB (4 x 2GB) 240-Pin DDR3 @ 1600

Graphics Card(s)

EVGA GeForce GTX 260 And EVGA GeForce GTX 9800+

Sound Card

EarForce PX21

Monitor(s) Displays

ASUS VH222H Black 21.5"

Screen Resolution

1920x1080

Hard Drives

320Gb Sata
150Gb Sata
3 tb External

PSU

COOLER MASTER Silent Pro 600W

Case

Antec Nine Hundred

Cooling

ZALMAN CNPS9900ALED 120mm

Keyboard

Logitech G15

Mouse

Logitech G5

Internet Speed

21ish Mbps