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Windows 7: Sfc /Scannow found corrupt files but was unable to fix some of them.

23 Nov 2011   #1

windows 7 Home Premium
 
 
Sfc /Scannow found corrupt files but was unable to fix some of them.

The title says it all. basically I have been running SFC scans all day and ran 2 chckdisk scans. Each time no luck. constantly getting "found problems but unable to fix some of them" message.
here are the details..

sfcdetails.txt

Is there any other easy solutions around this?
I'm aware of a repair install but would like to know if there areany other easy fixes.



My System SpecsSystem Spec
.

23 Nov 2011   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

try to unistall KB2492386.
from elevatd command prompt:
WUSA /uninstall /kb:2492386

now do a sfc/scannow again
after that install kb2492386 again

does that fix your problem?
My System SpecsSystem Spec
23 Nov 2011   #3

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

the files appear to be part of the KB2492386 patch for compatibility, which gets updated every now and then - the versions here aren't the latest, so installing the latest patch may well fix the probem.
download and save the appropriate one from here
Application Compatibility Update for Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2: April 2011
and install it
see what error message you get, if any.
My System SpecsSystem Spec
.


23 Nov 2011   #4

windows 7 Home Premium
 
 

@Kaktussoft uninstalling it solved the problem...that is until I reinstalled and it reoccurred once again

@
NoelDP trying your solution now, will post back as soon as I can!

My System SpecsSystem Spec
23 Nov 2011   #5

windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by NoelDP View Post
the files appear to be part of the KB2492386 patch for compatibility, which gets updated every now and then - the versions here aren't the latest, so installing the latest patch may well fix the probem.
download and save the appropriate one from here
Application Compatibility Update for Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2: April 2011
and install it
see what error message you get, if any.
@Noel, just tried your solution and no luck unfortunately

"Windows Resource protection found corrupt files but was unable to fix some of them"

The only solution seems to be just uninstalling KB2492386 completely..
I would have never guessed
My System SpecsSystem Spec
23 Nov 2011   #6

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

important part of sfc/scannow output
2011-11-22 14:50:14, Info CSI 0000002d [SR] Verifying 100 (0x00000064) components
2011-11-22 14:50:14, Info CSI 0000002e [SR] Beginning Verify and Repair transaction
2011-11-22 14:50:15, Info CSI 0000002f [SR] Cannot repair member file [l:18{9}]"AcRes.dll" of Microsoft-Windows-Application-Experience-Mitigations-C1, Version = 6.1.7601.17571, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2011-11-22 14:50:16, Info CSI 00000030 [SR] Cannot repair member file [l:24{12}]"AcXtrnal.dll" of Microsoft-Windows-Application-Experience-Mitigations-C5, Version = 6.1.7601.17571, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2011-11-22 14:50:20, Info CSI 00000031 [SR] Cannot repair member file [l:18{9}]"AcRes.dll" of Microsoft-Windows-Application-Experience-Mitigations-C1, Version = 6.1.7601.17571, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2011-11-22 14:50:20, Info CSI 00000032 [SR] This component was referenced by [l:150{75}]"Package_2_for_KB2492386~31bf3856ad364e35~x86~~6.1.1.0.2492386-8_neutral_GDR"
2011-11-22 14:50:21, Info CSI 00000033 [SR] Cannot repair member file [l:24{12}]"AcXtrnal.dll" of Microsoft-Windows-Application-Experience-Mitigations-C5, Version = 6.1.7601.17571, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2011-11-22 14:50:21, Info CSI 00000034 [SR] This component was referenced by [l:150{75}]"Package_2_for_KB2492386~31bf3856ad364e35~x86~~6.1.1.0.2492386-4_neutral_GDR"
2011-11-22 14:50:22, Info CSI 00000036 [SR] Verify complete
2011-11-22 14:50:22, Info CSI 00000037 [SR] Verifying 100 (0x00000064) components
=================
Do you hav those 2 dll files on disk? look in C:\Windows\AppPatch\AppPatch64 and C:\Windows\AppPatch

AppPatch folder should contain both files and AppPatch64 contains AcXtrnal.dll but not AcRes.dll

C:\Windows\system32>dir C:\Windows\AppPatch\AppPatch64
De volumenaam van station C is System
Het volumenummer is A0D5-0A47
Map van C:\Windows\AppPatch\AppPatch64
23-11-2011 11:48 <DIR> .
23-11-2011 11:48 <DIR> ..
14-07-2009 02:40 309.248 AcGenral.dll
04-03-2011 07:19 350.208 AcLayers.dll
14-07-2009 02:40 111.104 acspecfc.dll
04-03-2011 07:19 135.168 AcXtrnal.dll=>march the 4th is the day.please check
14-07-2009 02:40 52.736 apihex64.dll
04-03-2011 00:58 124.678 sysmain.sdb
6 bestand(en) 1.083.142 bytes
2 map(pen) 83.565.346.816 bytes beschikbaar
C:\Windows\system32>dir C:\Windows\AppPatch
De volumenaam van station C is System
Het volumenummer is A0D5-0A47
Map van C:\Windows\AppPatch
23-11-2011 11:48 <DIR> .
23-11-2011 11:48 <DIR> ..
20-11-2010 13:18 2.175.488 AcGenral.dll
20-11-2010 13:18 562.176 AcLayers.dll
14-07-2009 02:03 2.560 AcRes.dll->very old this is normal
14-07-2009 02:14 474.112 AcSpecfc.dll
16-07-2011 05:26 44.032 acwow64.dll
14-07-2009 02:14 211.968 AcXtrnal.dll->very old this is normal
14-07-2009 02:14 41.984 apihex86.dll
23-11-2011 11:48 <DIR> AppPatch64
14-07-2009 04:20 <DIR> Custom
04-03-2011 01:02 151.630 drvmain.sdb
24-10-2010 12:05 <DIR> en-US
24-10-2010 12:05 <DIR> fr-FR
04-03-2011 01:02 1.826.582 msimain.sdb
22-02-2011 22:28 <DIR> nl-NL
04-03-2011 00:56 44.930 pcamain.sdb
04-03-2011 01:02 4.075.764 sysmain.sdb
11 bestand(en) 9.611.226 bytes
7 map(pen) 83.565.346.816 bytes beschikbaar
My System SpecsSystem Spec
23 Nov 2011   #7

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

KB2492386 patches some bytes in some files.
My System SpecsSystem Spec
23 Nov 2011   #8

windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
KB2492386 patches some bytes in some files.
Hello Kaktussoft, I installed both versions of KB2492386
the original and the one you suggested and each time the [unable to fix corrupt files]
message occurred.

When uninstalled "Windows did not find any integrity violations"
My System SpecsSystem Spec
23 Nov 2011   #9

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

both versions?? I didn't suggest anything
My System SpecsSystem Spec
23 Nov 2011   #10

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I assume he means one version from WU, and the other downloaded from teh KB article/Download Center.
My System SpecsSystem Spec
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 Sfc /Scannow found corrupt files but was unable to fix some of them.




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