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Windows 7: BSOD too often need to check dmp

26 Nov 2011   #1
biplab007

windows 7 home basic 64 bit
 
 
BSOD too often need to check dmp

my laptop crashes very often ...
i need some one to check my minidump files and tell me what the problem is ...

i tried to install the bios update ... but as soon as i run the update file... laptop crashes and restarts ..

i have a dell inspiron n5110
with windows 7 home basic 64 bit
and 4gb ram

i have attached my minidump

please i am at dire need of help




Attached Files
File Type: rar minidump.rar (198.9 KB, 13 views)
My System SpecsSystem Spec
.
26 Nov 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by biplab007 View Post
my laptop crashes very often ...
i need some one to check my minidump files and tell me what the problem is ...

i tried to install the bios update ... but as soon as i run the update file... laptop crashes and restarts ..

i have a dell inspiron n5110
with windows 7 home basic 64 bit
and 4gb ram

i have attached my minidump

please i am at dire need of help
Two issues


1-McAffee. Remove and replace with Microsoft Security essentials at least to test.


I do notice McAffee which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials at least to test.

How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)

Microsoft Security Essentials - Free Antivirus for Windows


2-Related to NETwNs64.sys Wireless WiFi Link Driver from Intel Corporation. I would re-install newest available veresion.
My System SpecsSystem Spec
26 Nov 2011   #3
biplab007

windows 7 home basic 64 bit
 
 

Quote:

Two issues


1-McAffee. Remove and replace with Microsoft Security essentials at least to test.


I do notice McAffee which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials at least to test.

How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)

Microsoft Security Essentials - Free Antivirus for Windows


2-Related to NETwNs64.sys Wireless WiFi Link Driver from Intel Corporation. I would re-install newest available veresion.


thnx
could u also please copy paste what the dmp reader analyzed

i did re install the wi fi drivers ... but nothing seemed to make differece ...
then i tried to install the bios update .. but whenever i run the exe ... the laptop crashes
then i tried to
My System SpecsSystem Spec
.

26 Nov 2011   #4
indianacarnie

 

Forget the Bios update for now. I too would STRONGLY suggest you get rid of the McAfee before you do anything else.
My System SpecsSystem Spec
26 Nov 2011   #5
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by biplab007 View Post
Quote:

Two issues


1-McAffee. Remove and replace with Microsoft Security essentials at least to test.


I do notice McAffee which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials at least to test.

How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)

Microsoft Security Essentials - Free Antivirus for Windows


2-Related to NETwNs64.sys Wireless WiFi Link Driver from Intel Corporation. I would re-install newest available veresion.
thnx
could u also please copy paste what the dmp reader analyzed

i did re install the wi fi drivers ... but nothing seemed to make differece ...
then i tried to install the bios update .. but whenever i run the exe ... the laptop crashes
then i tried to
Do you know how to read DMP files?
My System SpecsSystem Spec
27 Nov 2011   #6
biplab007

windows 7 home basic 64 bit
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
thnx
could u also please copy paste what the dmp reader analyzed

i did re install the wi fi drivers ... but nothing seemed to make differece ...
then i tried to install the bios update .. but whenever i run the exe ... the laptop crashes
then i tried to
Do you know how to read DMP files?[/QUOTE]


i dont have dmp reader ... but it wud be really of lot of help if u paste the dmp analysis .. please
thnx
will get rid of mcafee ... n install avast ...
thnx ..
My System SpecsSystem Spec
28 Nov 2011   #7
biplab007

windows 7 home basic 64 bit
 
 

please reply
My System SpecsSystem Spec
28 Nov 2011   #8
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by biplab007 View Post
please reply
reply to what? are you still crashing?
My System SpecsSystem Spec
01 Dec 2011   #9
biplab007

windows 7 home basic 64 bit
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by biplab007 View Post
please reply
reply to what? are you still crashing?

whenever i connect to wireless network ... computer crashes .. (
My System SpecsSystem Spec
01 Dec 2011   #10
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by biplab007 View Post
Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by biplab007 View Post
please reply
reply to what? are you still crashing?

whenever i connect to wireless network ... computer crashes .. (
where is the new dmp files?

Did you remove McAffee and update the wifi driver as indicated earlier?
My System SpecsSystem Spec
Reply

 BSOD too often need to check dmp




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