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Windows 7: Freeze up

28 Nov 2011   #1
daviddo

windows7 professional 64bit
 
 
Freeze up

When I try to update any software I get the usual message asking permission to make changes to my computer. I click yes & the computer freezes. I get the same result when trying to modify user acct. control settings.


My System SpecsSystem Spec
.

28 Nov 2011   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

daviddo,
My mind reading abilities are a tad slow today.
We truly need far more clues about your problems.

Examples...

*Please fill in your System Specs so that we have some idea about your System there.
See snip below.

* Have you a System Restore Point PRIOR to the problem presenting that you could roll back to?

*How long have you had this problem for?

*Have you SP1 installed?

* What Anti Virus Program came preinstalled on your computer?
How did you get rid of it?

* Please list ALL the Security Programs currently used.

* Have you checked in Event Viewer?
Type eventvwr in search.
Go to the Windows Logs > Application / System > in the left hand column.
Note anything in red that relates to the last " freeze".
Please record the event ID,Source Code and Google for more information.


Attachment 185897
My System SpecsSystem Spec
Reply

 Freeze up




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