WEI can't run


  1. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #1

    WEI can't run


    I was attempting to re-run my WEI assessment and got the following error.Has anybody seen this before? There has been no changes of any kind since the last run 3 days ago, not even a sofware update.

    WEI can't run-wei-fail.png
      My Computer


  2. Posts : 18,404
    Windows 7 Ultimate x64 SP1
       #2

    Delete all the previously run scores found inside C:/Windows/Performance/WinSAT/DataStore folder, reboot and try it again.
      My Computer


  3. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #3

    Britton30 said:
    I was attempting to re-run my WEI assessment and got the following error.Has anybody seen this before? There has been no changes of any kind since the last run 3 days ago, not even a sofware update.

    WEI can't run-wei-fail.png

    Hi Mate,

    If possible post the log as well. C:\Windows\Performance\WinSAT\winsat.log
      My Computer


  4. Posts : 72,050
    64-bit Windows 11 Pro for Workstations
       #4

    Airbot said:
    Delete all the previously run scores found inside C:/Windows/Performance/WinSAT/DataStore folder, reboot and try it again.
    Hello Garry,

    As Aaron posted, resetting WEI may help. :)

    Windows Experience Index - Reset
      My Computer


  5. Posts : 24,479
    Windows 7 Ultimate X64 SP1
    Thread Starter
       #5

    Thanks y'all, I did it as Aaron said and it worked. Here is the log Shyam requested.
    winsat.log
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    Hi Britton,

    I'm not entirely sure if this will help, but could you try running winsat formal from an elevated command prompt?

    Regards,
    Golden
      My Computer


  7. Posts : 24,479
    Windows 7 Ultimate X64 SP1
    Thread Starter
       #7

    Thanks Colin, after I deleted the .xml files in C:/Windows/Performance/WinSAT/DataStore the WEI ran fine.
    I did run the winsat /formal too and it also ran fine but is more interesting to see what all the tests are as they run in real-time.
      My Computer


  8. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #8

    Ahhh...my mistake, I misread your post...I thought WEI was still broken but that you fixed the logfile option...
      My Computer


  9. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #9

    I'm glad you fixed it. :)
      My Computer


 

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