 |
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows 7. The Windows 7 forum also covers news and updates and has an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.
Windows 7 - Seemingly shutdown issues. |
01-13-2012
|
#1 | | |
Seemingly shutdown issues. Put in an ssd for a client; performed a clean install of Windows 7; completed all of his setup needs. Everything seems great.
Shuts down like a rocket - 4-5 seconds.
HOWEVER, everytime he cold boots back up, he's given a warning that Windows did not shut down properly. Not on reboots; just shutdowns. Fortunately, he has an option to boot Windows 7 normally, which he does, and it comes up without issue.
It's a six year old Dell Dimension, which has never had a problem. When he was working with the mechanical hd, no shutdown messages.
Strange. Any ideas?
| My System Specs | | System Manufacturer/Model Number 8 home-builds from the 80's into 2004 OS W7 Home Premium 32bit |
01-13-2012
|
#2 | | Windows 7 Home Premium SP1, clean install, upgrade disc |
Did you try to type the word event viewer in search by the start button. Go to adminstrative and then look for problems and codes for the time period involved.
You, also, may want to test with a clean boot Troubleshoot Application Conflicts by Performing a Clean Startup | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
01-14-2012
|
#3 | | |
I performed a clean boot after the msconfig manipulations. Shut down, then cold started. Got the same "did not shut down properly"; so, again, no clean entry to desktop. No problems with background programs.
Here's a copy of the cogent error messages in Event Viewer:
Log Name: Application Source: Microsoft-Windows-WMI Date: Sat 01 14 12 1:00:12 AM
Event ID: 10
Task Category: None
Level: Error
Keywords: Classic
User: N/A Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected. Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WMI" Guid="{1edeee53-0afe-4609-b846-d8c0b2075b1f}" EventSourceName="WinMgmt" /> Log Name: Microsoft-Windows-Kernel-EventTracing/Admin Source: Microsoft-Windows-Kernel-EventTracing
Date: Sat 01 14 12 12:58:36 AM
Event ID: 3
Task Category: Session
Level: Error
Keywords: Session
User: SYSTEM Description: Session "Microsoft Security Client OOBE" stopped due to the following error: 0xC000000D Log Name: System Source: Microsoft-Windows-Kernel-Power
Date: Sat 01 14 12 12:58:32 AM
Event ID: 41
Task Category: (63)
Level: Critical Keywords: (2)
User: SYSTEM
Computer: Giga_W7 Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. *My editing note: neither of the 3 happened. <Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data> Log Name: System Source: EventLog
Date: Sat 01 14 12 12:58:45 AM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A Description: The previous system shutdown at 12:57:16 AM on 1/14/2012 was unexpected. Log Name: Microsoft-Windows-Kernel-EventTracing/Admin Source: Microsoft-Windows-Kernel-EventTracing
Date: Sat 01 14 12 12:55:19 AM
Event ID: 3
Task Category: Session
Level: Error
Keywords: Session
User: SYSTEM Description: Session "Microsoft Security Client OOBE" stopped due to the following error: 0xC000000D | My System Specs | | System Manufacturer/Model Number 8 home-builds from the 80's into 2004 OS W7 Home Premium 32bit |
01-14-2012
|
#4 | | Windows 7 Home Premium SP1, clean install, upgrade disc |
Try it in safe mode. What are your results? | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
01-14-2012
|
#5 | | |
Started up in Safe Mode then shutdown.
The restart then gives us the same "Windows did not shut down properly"
EVERY cold boot shows the same message, although there doesn't seem to be any problem when he arrives at desktop. | My System Specs | | System Manufacturer/Model Number 8 home-builds from the 80's into 2004 OS W7 Home Premium 32bit |
01-14-2012
|
#6 | | Windows 7 Home Premium SP1, clean install, upgrade disc |
Sounds like hardware. Specificac cause, I cant say. | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
01-14-2012
|
#7 | | |
Well, are we *sure* this is a clean install? I mean, Windows 7, no additional drivers, software, etc? The Kernel-Power event indicates the machine crashed on shutdown (bugcheck, BSOD, whatever you want to call it), which is what is causing the reboot warning. Windows doesn't care between shutdown or reboot (it does the exact same things in either case), but a driver could - you have to test it to be sure.
Richc46 is onto something here too, that if the above (an actual clean install, assuming you are currently doing what I mentioned above only) does not change the behavior, that you probably do have hardware issues. Best to make sure the machine has the latest BIOS (remember, if it's 6 years old, it pre-dates general availability of SSD drives for that type of machine, so it might not play well) too during testing. | My System Specs | | System Manufacturer/Model Number HP Z400 workstation OS Windows Server 2008 R2 CPU Intel Xeon 3550 @3.06GHz Motherboard HP Memory 16GB DDR3 Graphics Card Nvidia Quadro 600 Sound Card Realtek ALC262 Monitor(s) Displays 2x Hanns-G HG281 Screen Resolution 1920x1200 Keyboard Microsoft Natural Ergonomic Keyboard 7000 Mouse Microsoft Intellimouse Explorer 3.0 PSU HP Case HP Hard Drives 1x Samsung 160GB SSD
2x WD 1TB (RAID1) |
01-14-2012
|
#8 | | |
One OCZ Vertex Plus right out of the box attached to a Silicon Image raid card.
The v3.55 firmware that the drive has, is the latest. We were considering using two and going raid0 if everything went well. Still may.
It was a glitch-free clean install. The two reboots during the installation went smoothly.
After that, MS Office, Nero, Image Burn, his insurance app, Live Mail, set up the printer, MSEssentials. Normal stuff. No additional hardware.
No later BIOS on his pc. Considered legacy now.
What would be the logistical reasons that an ssd "might not play well?" | My System Specs | | System Manufacturer/Model Number 8 home-builds from the 80's into 2004 OS W7 Home Premium 32bit |
01-14-2012
|
#9 | | |
Well, that's hard to say, but one has to remember that (at least for OEM machines) they're generally designed for the parts available, outside of the Intel (or AMD) reference design they use. That disk controller and the disks are fine, but what about the PCI or PCI-E slot they're attached to? Is it a supported configuration? Could there be timing issues with something so fast mated to a bus so slow? It's hard to say, but if a stock Windows 7 install + Sil card + SSD (and drivers for those only) also reproduces the issue, it'd definitely be worth your while testing those in another system to see if they work there (if that's possible). | My System Specs | | System Manufacturer/Model Number HP Z400 workstation OS Windows Server 2008 R2 CPU Intel Xeon 3550 @3.06GHz Motherboard HP Memory 16GB DDR3 Graphics Card Nvidia Quadro 600 Sound Card Realtek ALC262 Monitor(s) Displays 2x Hanns-G HG281 Screen Resolution 1920x1200 Keyboard Microsoft Natural Ergonomic Keyboard 7000 Mouse Microsoft Intellimouse Explorer 3.0 PSU HP Case HP Hard Drives 1x Samsung 160GB SSD
2x WD 1TB (RAID1) |
01-14-2012
|
#10 | | |
Just because I'm a tinkerer, I tried logging off this machine, then shutting down at the login screen. And guess what?
Upon the next cold boot, there was NO UNSUCCESSFUL SHUTDOWN message!
Go figure that one out. Certainly stirs the pot. | My System Specs | | System Manufacturer/Model Number 8 home-builds from the 80's into 2004 OS W7 Home Premium 32bit Seemingly shutdown issues. problems? All times are GMT -5. The time now is 07:52 PM. |  |