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Windows 7: RAM and speed issues

19 Feb 2012   #1

Windows 7 Home Premium 64 bit
RAM and speed issues

Hi! I just bought a laptop with 6 gig RAM and it is saying only 1.74 is usable. The computer is also very slow at loading any programs or doing anything at all. is this because of the usable RAM or some other problem? How do I fix it if possible?

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RAM and speed issues-screenshot.png  
My System SpecsSystem Spec

20 Feb 2012   #2

Windows 7 Home Premium 32 bit

Hi, and welcome to Seven Forums.

This quite looks like this issue: 8gb memory installed only 4 usable. acer aspire laptop

Try doing what is suggested there.

If not please post back here.

Have a nice day,

My System SpecsSystem Spec
20 Feb 2012   #3

Windows 8 Core X64

Make and model number of computer?

Since it's new, return it for one that works correctly.
My System SpecsSystem Spec

20 Feb 2012   #4

Windows 7 Home Premium 64 bit

Thanks a lot for the help! I think I soled the mystery. It sounds like a faulty RAM slot since both modules read properly in the top slot and none of them are being read in the bottom slot. I'm going to take it back and see what they say
My System SpecsSystem Spec

 RAM and speed issues

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