Cpu is running 100 cannot get it down.

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  1. Posts : 29
    Windows 7 Ultimate 64bit
       #1

    Cpu is running 100 cannot get it down.


    Hi I am helping my friend wit her windows 7 Home Premium service pack 1 64 bit with 8 gigs memory.

    Her computer is running slow and it runs hot. The cpu jumps all over the place put pretty much runs 100%. I have tried getting it down by lowering power percentage and running virus scans such as malwarebytes and adwcleaner and Ccleaner.

    I would appreciate help in this matter. I am doing updates right now.

    Thanks
      My Computer


  2. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #2

    Hi and welcome to SevenForums,
    It's been pretty popular topic forever it seems,
    Most common cause is svchost.exe churning away at resources

    Switch windows update settings to Never check for updates and restart the machine
    Cpu is running 100 cannot get it down.-change-update-settings-2-never.jpg

    Then go here and download and manually install this update which is kb3161608
    Win-7 32bit
    https://www.microsoft.com/en-us/down....aspx?id=52976
    Win-7 64bit
    https://www.microsoft.com/en-us/down....aspx?id=52974

    Restart when prompted too
    Once you do switch the update settings to Check for updates but let me choose.....
    Then manually check for updates.
      My Computer


  3. Posts : 29
    Windows 7 Ultimate 64bit
    Thread Starter
       #3

    I did what you said but the cpu is still running hot of 100.
      My Computer


  4. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #4

    Hi,
    Did the cpu drop once you switched to never check for updates and restarted ?

    Which security do you have installed ?
    Uncheck the box to Active Free trial from the final install options,
    Go to Scan/ Custom scan/ Configure scan and on the left column check the box to scan for Rootkits

    Malwarebytes | Malwarebytes Anti-Malware Premium
    Cpu is running 100 cannot get it down.-mbam-scan-rootkits.jpg
    Click Start and type in the search box
    resource monitor
    Click on the suggestion on the top.
    Go to the Overview section on the top left
    Post a screen shot like the image here,
    Cpu is running 100 cannot get it down.-resource-monitor-overview.jpg
      My Computer


  5. Posts : 29
    Windows 7 Ultimate 64bit
    Thread Starter
       #5

    I do not have a snipit tool on 7 how do I take the snap shot? Also Google updater was on auto in services and I set it to mauel that helped but still cpu is still high or jumps.
      My Computer


  6. Posts : 29
    Windows 7 Ultimate 64bit
    Thread Starter
       #6

    Ok figured it out here you go.
    Attached Thumbnails Attached Thumbnails Cpu is running 100 cannot get it down.-capture.jpg   Cpu is running 100 cannot get it down.-capture-2.jpg  
      My Computer


  7. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #7

    Hi,
    Yea Firefox sure looks hungry using i guess 530mb of ram how many tabs are open ?

    These shots are with Never check for updates selected and after restarting the machine ?
      My Computer


  8. Posts : 29
    Windows 7 Ultimate 64bit
    Thread Starter
       #8

    Okay I am sorry let me clear this up for you. It did not have firefox until last night I downloaded it. It was doing the same with google which was very slow and took up allot of memory as well. When I first turn on the computer the cpu goes up and down with nothing running. so it is a bit of a bug a boo. Firefox only had one tab open. And yes that is correct Never check for updates selected and after restarting the machine ?
      My Computer


  9. Posts : 29
    Windows 7 Ultimate 64bit
    Thread Starter
       #9

    Let me give you a shot with nothing running. Whops I hit the solved button. Then I hit unsloved. Yikes. lol
      My Computer


  10. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #10

    Ouch one tab open
    Chrome is expected to use a lot of resources
    Firefox and Palemoon which I use the later I had 3 tabs open with 357mb used a lot less than Firefox and 1 tab you show :/
      My Computer


 
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