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Windows 7: fail to post after restart, but fixed with reset button

27 Feb 2012   #1

Windows 7 Professional x64
fail to post after restart, but fixed with reset button

Windows 7 x64 Professional. I have several issues. Most notable is the fact that I will tell the system to restart (shutdown menu) and it will eventually restart (sometimes hangs at "logging off...") then fails to post after shutting down on the restart. If I manually toggle my reset button, the system starts up fine with no errors. If I had to power off during a hang at shutdown, I get a prompt with startup options saying the system failed to shut down correctly.

Other issues which may be related: Windows update freezes after opening only displaying the loading mouse (think hourglass) and a white screen. I have to force quit from task manager. iTunes also fails to launch, but opens a process (visable in task manager).

I have tried a system settings/files restore, with no progress.

Any help!?


My System SpecsSystem Spec

27 Feb 2012   #2
Microsoft MVP

Windows 7 Ultimate X64 SP1

Welcome to Seven forums LongN3ck.
Offhand this sounds like a bad motherboard. Power off and remove all USB devices, except keyboard, mouse, and try it. Take out all memory modules except one and try it.
Power off and reset CMOS. Pull the power cable out first.
*Method one, remove the coin battery and short the battery terminals for 10 seconds.
*Method two, The mother board may have CMOS reset jumpers, short them for 10 seconds.

If the issue persists I still think its a bad board. I've had much experience with bad ones.
My System SpecsSystem Spec

 fail to post after restart, but fixed with reset button

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