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Windows 7: Ugh Win7 RTM 7600 64-bit BSOD errors

22 Aug 2009   #1
RustyFalcon

Win 7 RTM 7600 Ultimate 64-bit
 
 
Ugh Win7 RTM 7600 64-bit BSOD errors

My wife's computer with 7600 RTM 64-bit installed is experiencing about daily BSOD errors. She had similar problems under XP 32-bit as well and I tried replacing various components and drivers to see if I could resolve the problem. Nothing seemed to help. The problem might be resolved for a while, but eventually always came back regardless of what I tried to do.

Restarting the computer Windows presents a "recovered from serious error" dialog and displays an error message. The message we typically get is similar to:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 4e
BCP1: 0000000000000099
BCP2: 00000000000D3BFA
BCP3: 0000000000000002
BCP4: 00000000000D3DF9
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\082209-21855-01.dmp
C:\Users\Amy\AppData\Local\Temp\WER-55926-0.sysdata.xml
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C:\Windows\system32\en-US\erofflps.txt

Attached is the minidump referenced in the error contained in a ZIP file.

Not being a Windows internals/debugging guy I would appreciate any thoughts you can offer to help isolate the problem component so she can have a stable computer.




Attached Files
File Type: zip 082209-21855-01.zip (21.0 KB, 47 views)
My System SpecsSystem Spec
.
23 Aug 2009   #2
lcollier93

Dual Boot Windows 7 Build 7600 RTM 32-bit and Ubuntu Linux
 
 

I get this same message when I shutdown my computer as well. I found out that the reason was an outdated display driver. Once I updated the driver I stopped getting the blue screen.
My System SpecsSystem Spec
23 Aug 2009   #3
RustyFalcon

Win 7 RTM 7600 Ultimate 64-bit
 
 

Good thought lcollier93... I am already using the 190.38 driver from NVIDIA's web site. Might be useful to do a remove, clean up with drivercleaner.net and re-install.
My System SpecsSystem Spec
.

01 Sep 2009   #4
RustyFalcon

Win 7 RTM 7600 Ultimate 64-bit
 
 

OK this is an interesting fix. I noted in another person's thread about their BSOD issues they changed the "Min Processor State" value in the Power Options. Well I changed my Min Processor State on this machine to 100%. This matches the Max Processor State value. Note that in BIOS I also have EIST disabled.

Voila... no BSODs since doing that a week ago. Will have to monitor for another week or two before stating this was the fix, but it seems to have helped.
My System SpecsSystem Spec
Reply

 Ugh Win7 RTM 7600 64-bit BSOD errors




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