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Windows 7: Ugh Win7 RTM 7600 64-bit BSOD errors

22 Aug 2009   #1

Win 7 RTM 7600 Ultimate 64-bit
 
 
Ugh Win7 RTM 7600 64-bit BSOD errors

My wife's computer with 7600 RTM 64-bit installed is experiencing about daily BSOD errors. She had similar problems under XP 32-bit as well and I tried replacing various components and drivers to see if I could resolve the problem. Nothing seemed to help. The problem might be resolved for a while, but eventually always came back regardless of what I tried to do.

Restarting the computer Windows presents a "recovered from serious error" dialog and displays an error message. The message we typically get is similar to:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 4e
BCP1: 0000000000000099
BCP2: 00000000000D3BFA
BCP3: 0000000000000002
BCP4: 00000000000D3DF9
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\082209-21855-01.dmp
C:\Users\Amy\AppData\Local\Temp\WER-55926-0.sysdata.xml
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C:\Windows\system32\en-US\erofflps.txt

Attached is the minidump referenced in the error contained in a ZIP file.

Not being a Windows internals/debugging guy I would appreciate any thoughts you can offer to help isolate the problem component so she can have a stable computer.



Attached Files
File Type: zip 082209-21855-01.zip (21.0 KB, 47 views)
My System SpecsSystem Spec
.

23 Aug 2009   #2

Dual Boot Windows 7 Build 7600 RTM 32-bit and Ubuntu Linux
 
 

I get this same message when I shutdown my computer as well. I found out that the reason was an outdated display driver. Once I updated the driver I stopped getting the blue screen.
My System SpecsSystem Spec
23 Aug 2009   #3

Win 7 RTM 7600 Ultimate 64-bit
 
 

Good thought lcollier93... I am already using the 190.38 driver from NVIDIA's web site. Might be useful to do a remove, clean up with drivercleaner.net and re-install.
My System SpecsSystem Spec
.


01 Sep 2009   #4

Win 7 RTM 7600 Ultimate 64-bit
 
 

OK this is an interesting fix. I noted in another person's thread about their BSOD issues they changed the "Min Processor State" value in the Power Options. Well I changed my Min Processor State on this machine to 100%. This matches the Max Processor State value. Note that in BIOS I also have EIST disabled.

Voila... no BSODs since doing that a week ago. Will have to monitor for another week or two before stating this was the fix, but it seems to have helped.
My System SpecsSystem Spec
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 Ugh Win7 RTM 7600 64-bit BSOD errors




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