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Windows 7: A couple of chkdisk questions

21 Mar 2012   #11

Windows 7 home premium 64 bit sp2
 
 

Hopefully that is true, but I am waiting to hear back from the acronis moderator regarding the system report I posted which he requested. It concerns me their reports show my drives have some kind of error, but chkdisk comes thru without errors. So will have to see I guess. Thanks for the update - Carl

My System SpecsSystem Spec
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21 Mar 2012   #12

windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by harleynut97 View Post
Hopefully that is true, but I am waiting to hear back from the acronis moderator regarding the system report I posted which he requested. It concerns me their reports show my drives have some kind of error, but chkdisk comes thru without errors. So will have to see I guess. Thanks for the update - Carl
If you'd like I can request a higher skilled member or moderator to assist with your issue.

But, probably should wait to see what this Aronis Mod has to say.
My System SpecsSystem Spec
21 Mar 2012   #13

Windows 7 home premium 64 bit sp2
 
 

Yes, I agree, I'll wait to see if I get anything back from them. I don't want to make this thread stray too far from why it was originally posted. It was pretty much to answer questions I had regarding using chkdisk in win 7 and I have definitely had those questions answered thanks to you and others.

If I do get a response back from them, I'll be sure to post the reply. Thanks again - Carl
My System SpecsSystem Spec
.


28 Mar 2012   #14

windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by harleynut97 View Post
Yes, I agree, I'll wait to see if I get anything back from them. I don't want to make this thread stray too far from why it was originally posted. It was pretty much to answer questions I had regarding using chkdisk in win 7 and I have definitely had those questions answered thanks to you and others.

If I do get a response back from them, I'll be sure to post the reply. Thanks again - Carl
Have'nt heard back from you. So, what happened?
My System SpecsSystem Spec
28 Mar 2012   #15

Windows 7 home premium 64 bit sp2
 
 

Still waiting to hear back from them Quickdraw... nothing yet
My System SpecsSystem Spec
28 Mar 2012   #16

windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by harleynut97 View Post
Still waiting to hear back from them Quickdraw... nothing yet
OK, thanks for the update.
My System SpecsSystem Spec
13 Apr 2012   #17

Windows 7 home premium 64 bit sp2
 
 

Well... kind of an update. The errors that seem to be showing on my drives, are not really errors. They have something majorly wrong with their system report in 2012. After hours of tech support discussions, one of the people decided to try and run the report on THEIR system... they ended up with the same errors showing up on their computer at Acronis.

All of the chkdisc scans on my drives showed no errors, but their system report showed otherwise. I am having a continuing problem with everytime I run a system report... it crashes their program. They had me upload a bunch of reports from my system to try and figure out why it is crashing everytime.

As a side note, the only way I was able to gain an acronis system report was them emailing me a file, and running that outside of the acronis interface. But if I try to run the system report via their program....instant crash

They have asked me to wait until they have a new update which comes out in about a week or so... to see if that fixes the crash problem ... if it does not than they said they are going to escalate it (which I thought had already been done).

So the bottom line is , I don't think anything is wrong with my discs, I have tried, and have been able to, recover some files successfully from a backup I have done. But I have not tried to recover windows or system files... just data.

So we will have to see what happens after the update in a week or so.
My System SpecsSystem Spec
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