Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: explorer.exe

20 Mar 2012   #1

windows 7 ultimate 32 bit

Hi, new to this site, recently clean install of windows 7 ultimate two weeks ago, about one week ago discovered that under 'windows explorer,' that my download icon was greyed out and when I clicked on it the attached screen popped up. Ran all the usual scans like scannow, virus with malwarebytes, restore, all to now avail. Whenever I save or download from the internet the file gets deposited on my desktop and no where else. Has anyone got a solution..I am a novice and not tech minded, so any solutions should wherever possible be in laymans language please. Thank you.

Attached Thumbnails
My System SpecsSystem Spec

20 Mar 2012   #2

Windows 7 home premium x64

Which icon do you refer to, is it a download manager ? normally you would click a link to the file you want to download on the web site itself.
My System SpecsSystem Spec
20 Mar 2012   #3

windows 7 ultimate 32 bit
Under my favourites

Hello, quick response, see attached screen shot. The icon is under the 'myfavourites' along with recent places and desktop. Does that help. Tried right click on that icon and restore previous..but nothing is found! Richard
My System SpecsSystem Spec

20 Mar 2012   #4

Win 7 Pro x64 SP1, Win 7 Ult x86 SP1

Can you right click on "Downloads" and click Properties?
If so, are Location and Target set to a valid folder?

Do you have another User Account you can log in with and see if there is a problem with that account?
My System SpecsSystem Spec
20 Mar 2012   #5

windows 7 ultimate 32 bit
download properties

Hello again, see screenshot as you can see it's empty. I do not have another user account .would that be a wise thing to have? Thanks for your help by the way!


Attached Images
File Type: png download properties.png (1.06 MB, 20 views)
My System SpecsSystem Spec
20 Mar 2012   #6

Win 7 Pro x64 SP1, Win 7 Ult x86 SP1

Welcome to SevenForums Richard!

Before you do anything, I suggest creating a restore point.
Here is a tutorial about this, and in there you will see a "Create" button.
System Protection - Turn On or Off

I'm sure the blank Target is a problem, but I don't know how or why it is blank.
You can try entering a folder location in there, click apply, and see if that fixes it.

My Target is C:\Users\David\Downloads
You would have to change "David" to your username.

Also on the General tab my Location is C:\Users\David\Links
Check to see that you have a Location set.

You can create another user account and try that.
I think it's a good idea to have more than 1 account.

As I've never seen this before, you can also wait for someone else that knows more about this to post here.
That's up to you.

My System SpecsSystem Spec
20 Mar 2012   #7

Windows 7 home premium x64

It absolutely is a problem David, no target and no start directions, clicking on it wont do anything.
You need to create a new shortcut to your downloads folder, pop it onto the desktop and check the properties to make sure their is a target.

Also though I think the liknking to a library icon could be a problem, all of those are junctions that Windows uses, as the files can be from more than one location, I don't think you can make a shortcut to a junction.
Honestly I think your best route would be to create a new folder call downloads in the My documents folder, make a shortcut to desktop.
When you want to download the first time after doing this you'll need to browse to the new location, ever afterwards that's where they'll go unless you change it.
My System SpecsSystem Spec


Thread Tools

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:05 PM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33