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Windows 7: Desktop Computer Restarts when Shutdown is selected


28 Mar 2012   #1

windows 7 ultimate x64
 
 
Desktop Computer Restarts when Shutdown is selected

I have Windows 7 Ultimate x64 on my desktop. When I try to shutdown my Desktop, it restarts so I have to hold the power button to turn off my desktop. Any suggestions on how to fix this problem?

My System SpecsSystem Spec
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28 Mar 2012   #2

Windows 7 Ultimate x64, Windows 7 Pro x64 (both laptops)
 
 

Check to make sure all chipset drivers are installed.
My System SpecsSystem Spec
28 Mar 2012   #3

windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by clearfire62 View Post
Check to make sure all chipset drivers are installed.
they are
My System SpecsSystem Spec
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28 Mar 2012   #4

Windows 7 Ultimate x64, Windows 7 Pro x64 (both laptops)
 
 

Does it say this when it restarts?


Attached Images
 
My System SpecsSystem Spec
28 Mar 2012   #5

windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by clearfire62 View Post
Does it say this when it restarts?
nope
My System SpecsSystem Spec
15 May 2012   #6

windows 7 ultimate x64
 
 

found out why my computer restarts when I shut down. Turns out there is a FAN LED switch on my computer case. Turned the FAN LED off. Results: computer shuts down without restarting.
My System SpecsSystem Spec
15 May 2012   #7

Windows 7 Ultimate x64, Windows 7 Pro x64 (both laptops)
 
 

The only reason I could think of that the fan would affect it at all is, that it is probably drawing too much power from the power supply. Or, if the fan is connected to the motherboard, it is probably taking too much power from the supplied power which would make your motherboard act strange. Be sure to check if the fan is not drawing too much power, you don't want to burn a part of your hardware out for a measly fan.
My System SpecsSystem Spec
15 May 2012   #8

windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by clearfire62 View Post
The only reason I could think of that the fan would affect it at all is, that it is probably drawing too much power from the power supply. Or, if the fan is connected to the motherboard, it is probably taking too much power from the supplied power which would make your motherboard act strange. Be sure to check if the fan is not drawing too much power, you don't want to burn a part of your hardware out for a measly fan.
The fan is not connected to the FAN LED. fan stays on when FAN LED light turns off. The case is: COOLER MASTER HAF X RC-942-KKN1 Black Steel/ Plastic ATX Full Tower Computer Case
My System SpecsSystem Spec
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 Desktop Computer Restarts when Shutdown is selected




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