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Windows 7: Blank Boot Tab in Msconfigsys


06 Apr 2012   #1

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Blank Boot Tab in Msconfigsys

I am trying to determine if Windows 7 is seeing all of the memory in my computer (16GB). The control panel > system page shows:
Name:  My System.jpg
Views: 22
Size:  7.1 KB
Notice, there's no mention of the amount available. Is it safe to assume that this means all of the memory is available to Windows 7?
On a related matter, the boot tab of my msconfigsys page is shown below:
Name:  My ConfigSys.jpg
Views: 17
Size:  32.2 KB
The page is blank, the mouse has no effect anywhere on that tab, as does the keyboard. All other tabs behave normally. What does this mean? How do I fix it?
Thank You



My System SpecsSystem Spec
.

06 Apr 2012   #2

Windows 7 Professional x64 Service Pack 1
 
 

Quote   Quote: Originally Posted by edchau3 View Post
I am trying to determine if Windows 7 is seeing all of the memory in my computer (16GB). The control panel > system page shows:
Attachment 206073
Notice, there's no mention of the amount available. Is it safe to assume that this means all of the memory if available to Windows 7?
On a related matter, the boot tab of my msconfigsys page is shown below:
Attachment 206075
The page is blank, the mouse has no effect anywhere on that tab, as does the keyboard. All other tabs behave normally. What does this mean? How do I fix it?
Thank You
That area is supposed to show which operating systems that the Windows Master Boot Record detects. Something must be corrupt in Windows. Try running the system file checker. To run this, go to start, the type cmd, then right click on it and select run as administrator. Once the command prompt comes up, type: sfc /scannow
My System SpecsSystem Spec
07 Apr 2012   #3

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Blank Boot Tab in Msconfigsys

Quote   Quote: Originally Posted by windude99 View Post
Quote   Quote: Originally Posted by edchau3 View Post
I am trying to determine if Windows 7 is seeing all of the memory in my computer (16GB). The control panel > system page shows:
Attachment 206073
Notice, there's no mention of the amount available. Is it safe to assume that this means all of the memory if available to Windows 7?
On a related matter, the boot tab of my msconfigsys page is shown below:
Attachment 206075
The page is blank, the mouse has no effect anywhere on that tab, as does the keyboard. All other tabs behave normally. What does this mean? How do I fix it?
Thank You
That area is supposed to show which operating systems that the Windows Master Boot Record detects. Something must be corrupt in Windows. Try running the system file checker. To run this, go to start, the type cmd, then right click on it and select run as administrator. Once the command prompt comes up, type: sfc /scannow
Thank you, windude99 for your interesy and prompt reply. I ran "sfc /scannow" from an administrator command prompt. Results as follows:

C:\Users\Edwin>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
C:\Users\Edwin>

What next? Perhaps checkdisk? Also, was my asuumption about the availability of all of the ram to the system correct?
My System SpecsSystem Spec
.


07 Apr 2012   #4
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello Ed, and welcome to Seven Forums.

From your System page screenshot, it shows that you have 16 GB of RAM installed, so it should be using all of it. You could also look in Task Manager (CTRL+Shift+ESC) in the Performance tab to see what is says you have for "Total" "Physical Memory (MB)" and for it's usage. (16384 MB = 16 GB)

Blank Boot Tab in Msconfigsys-tm.jpg

As for the boot tab, you might see if restaring the computer may sort it. If not, then you could try doing a system restore using a restore point dated when you believe it may have been working ok.

Hope this helps,
Shawn


My System SpecsSystem Spec
08 Apr 2012   #5

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Many thanks to all who offered help with this problem. It seems to have fixed itself. I have heard that many Windows problems will self-resolve after three restarts, but this is the first time I've actually experienced it. Darned shame it doesn't work for all problems! Thanks again
My System SpecsSystem Spec
08 Apr 2012   #6
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

That's great news Ed. Yeah, that would be nice for everything to be fixed liked that.
My System SpecsSystem Spec
08 Apr 2012   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Click your heels three times? Glad you got it sorted

A Guy
My System SpecsSystem Spec
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 Blank Boot Tab in Msconfigsys




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