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Windows 7: Windows 7 will not recover with original DVD used to install it


10 Apr 2012   #1

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Windows 7 will not recover with original DVD used to install it

I tried to recover my Windows 7 Pro X64 system using the Repair disk I created after install and got the following message :-

This version of System Recovery Options is not compatible with the version of Windows you are trying to repair. Try using a recovery disc that is compatible with this version of Windows.

I then tried with the original install disc and got the same message.

Why does this happen? Is there a way round this problem?

Should one create Repair/Recovery discs periodically?


My System SpecsSystem Spec
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10 Apr 2012   #2

Windows 7 Pro with SP1 32bit
 
 

Either the versions are not identical or the DVD is corrupt.

I suggest that you download an exact same ISO image of your version from http://www.mydigitallife.info/offici...digital-river/ and burn another DVD at not more than 4x speed. Try recovering from that and most likely you shall be up and running.
My System SpecsSystem Spec
10 Apr 2012   #3

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

The plot thickens!

I recovered the system from a month old Norton Ghost backup and reapplied the changes and updates.
I then created a new repair disk, booted up from that disk, and got exactly the same message.

Looks like some more digging is required.
My System SpecsSystem Spec
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10 Apr 2012   #4

Windows 7 Pro with SP1 32bit
 
 

I don't understand why this is happening. Maybe we wait for a more learned response from someone else. In the meantime a disk check should perhaps be done. Such a message may be due to bad sectors having developed on the hard disk.

The most radical solution of again clean re-installing Windows is always there if nothing else turns up.
My System SpecsSystem Spec
10 Apr 2012   #5

Windows 7 Ultimate SP1 64-Bit
 
 

You should only have to create one system repair disc, but you must remember you cannot use it to reinstall Windows. You can only use it to get into the various repair and recovery options.

Advanced Boot Options

If you have a Windows DVD, and don't want to carry out a clean install, you can use it to do a repair install instead.

Repair Install
My System SpecsSystem Spec
10 Apr 2012   #6

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

The problem which brought about the need for repair was with USB drivers, so although I could get into Windows the mouse and keyboard would not work.
If I had a PS2 mouse or keyboard I could have probably fixed it.
As it was the only route was to boot from a recovery or install disk.
I tried the advanced boot option but received this:-




Which just put me back to booting from the repair or install disc, which of course gets me back to the Incompatible problem.

My System SpecsSystem Spec
10 Apr 2012   #7

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

I have seen a few having the same issue - I don't know what the cause is - but you are not alone.
My System SpecsSystem Spec
10 Apr 2012   #8

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Have just checked on a second PC running exactly the same version of Windows 7 and found that the "Repair Your Computer" from the Advanced Boot Options works correctly and gets into System Restore etc.
So it looks like there is something corrupted on my system, perhaps the registry or the MBR.
How does one find something like that, let alone correct it?
My System SpecsSystem Spec
11 Apr 2012   #9

Windows 7 Ultimate SP1 64-Bit
 
 

This shows you how to restore the master boot record.

MBR - Restore Windows 7 Master Boot Record

This tutorial explains how to repair the master boot record.

Bootmgr is missing - Fix

If that doesn't work, I'd be inclined to wipe the hard drive, and then re-install Windows.

This tutorial explains how to do it using the free version of Partition Wizard.

Partition Wizard : Use the Bootable CD

To clean install Windows 7.

Clean Install Windows 7
My System SpecsSystem Spec
11 Apr 2012   #10

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Both issues resolved

I have found that if I disable my second HDD in BIOS and leave only the windows system disc then the compatibility problem does not occur.

The 0xc000000e problem with "Repair Your System" from Advanced Boot was solved with the help of Mark Wharton on the Acronis Forum.

Windows 7, "Repair your computer" F8 boot option not working (SOLVED) | Knowledge Base
My System SpecsSystem Spec
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 Windows 7 will not recover with original DVD used to install it




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