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Windows 7: Event viewer errors


15 Apr 2012   #1

MS Windows 7 Home Premium 64-bit SP1
 
 
Event viewer errors

I recently called two separate tech support people who remotely accessed my computer, and used the event viewer. Inthis, they showed me that in the application list, there were 36,246 entries, and in the system catagory, 58,424 entries, with lots of errors. They also said that I would need level 3 tech support in order to fix these issues, which are making my computer run extremely slow. This is super expensive. So, I was wondering if someone could show me how to fix this stuff myself, or recommend a less expensive tech support. I don't know much about computers myself.

My System SpecsSystem Spec
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15 Apr 2012   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by tommcgtx View Post
I recently called two separate tech support people who remotely accessed my computer, and used the event viewer. Inthis, they showed me that in the application list, there were 36,246 entries, and in the system catagory, 58,424 entries, with lots of errors. They also said that I would need level 3 tech support in order to fix these issues, which are making my computer run extremely slow. This is super expensive. So, I was wondering if someone could show me how to fix this stuff myself, or recommend a less expensive tech support. I don't know much about computers myself.
Maybe we can help but if your computer is slow it may just be easier to do a clean install.

Please provide us with your Event Viewer administrative logs by following these steps:


Click Start Menu
Type eventvwr into Search programs and files (do not hit enter)
Right click eventvwr.exe and click Run as administrator
Expand Custom Views
Click Administrative Events
Right click Administrative Events
Save all Events in Custom View As...
Save them in a folder where you will remember which folder and save as Errors.evtx
Go to where you saved Errors.evtx
Right click Errors.evtx -> send to -> compressed (zipped) folder
Upload the .zip file here.
My System SpecsSystem Spec
15 Apr 2012   #3

MS Windows 7 Home Premium 64-bit SP1
 
 

Well, here it is. I hope someone can help.


Attached Files
File Type: zip errors.zip (463.1 KB, 33 views)
My System SpecsSystem Spec
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15 Apr 2012   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by tommcgtx View Post
Well, here it is. I hope someone can help.
Most obvious problems in order of frequency

Hard disk 2 bad blocks starting march 15th. Recommend CHKDSK

Disk Check


CDROM 0 error was detected during a paging operation.


Many Side by side errors either because of the HD, or a missing dependency.


You might want to think about a repair install.
My System SpecsSystem Spec
16 Apr 2012   #5

MS Windows 7 Home Premium 64-bit SP1
 
 

Does that mean to restore to factory conditions? I did a CHKDSK last night, but haven't checked it since.
My System SpecsSystem Spec
16 Apr 2012   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by tommcgtx View Post
Does that mean to restore to factory conditions? I did a CHKDSK last night, but haven't checked it since.

Repair Install
My System SpecsSystem Spec
16 Apr 2012   #7

MS Windows 7 Home Premium 64-bit SP1
 
 

I went to the tutorial, and it says you have to use an installation disk. I didn't get one with the computer I have, everything was pre-installed when I bought it. Can I do it without a disk? Or create one? Contacting microsoft, they said this is an OEM license
My System SpecsSystem Spec
16 Apr 2012   #8

MS Windows 7 Home Premium 64-bit SP1
 
 

Ok, so I downloaded a windows 7 home premium ISO, and used the eicfg removal tool on it, then created a bootable windows 7 usb. Can I use this to do a repair install?
My System SpecsSystem Spec
16 Apr 2012   #9

Windows 7 Professional x64 Service Pack 1
 
 

Quote   Quote: Originally Posted by tommcgtx View Post
Ok, so I downloaded a windows 7 home premium ISO, and used the eicfg removal tool on it, then created a bootable windows 7 usb. Can I use this to do a repair install?
Yes. You can use that to do a repair install. Make sure to use the product key on the side of your computer to activate your new Windows 7 installation.
My System SpecsSystem Spec
18 Apr 2012   #10

MS Windows 7 Home Premium 64-bit SP1
 
 

Well, I did a successful repair install, and not much change. Any Ideas what else I could do?
My System SpecsSystem Spec
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