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#1
Tuneup Utilities 2012 Registry Cleaner crash
hi, recently when i tried to use the tuneup utilities 2012 registry cleaner to clean my registry, with the "Complete Scan" option, it always crashes when it scan till the "Program Settings" section of the registry.
Details of the problem:
Problem signature:
Problem Event Name: BEX
Application Name: RegistryCleaner.exe
Application Version: 12.0.3500.14
Application Timestamp: 4f7d7c1e
Fault Module Name: StackHash_e98d
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 005c0061
Exception Code: c0000005
Exception Data: badc0de1
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 18441
Additional Information 1: e98d
Additional Information 2: e98dfca8bcf81bc1740adb135579ad53
Additional Information 3: 6eab
Additional Information 4: 6eabdd9e0dc94904be3b39a1c0583635
anyone knows why this is happening? i have this problem before, i reformatted my computer, and now i'm getting it again. my os is windows 7 ultimate x64 by the way.