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Windows 7: Computer shuts down in sleep mode

06 May 2012   #11
Xgillman

Windows 7 64-Bit Home Premium
 
 

Hi
Im on the part where it tells me to zip up the windows girff thing?
What does it mean by that? And how do i do it?


My System SpecsSystem Spec
.
06 May 2012   #12
Xgillman

Windows 7 64-Bit Home Premium
 
 

Here yer go
Windows_NT6_BSOD_jcgriff2.rar
Resource and performance results.rar

64 BIT WINDOWS
OEM SOFTWARE
Got laptop 3 years ago windows 7
Never re installed hardware


My System SpecsSystem Spec
06 May 2012   #13
Xgillman

Windows 7 64-Bit Home Premium
 
 

Is this what you needed?
My System SpecsSystem Spec
.

06 May 2012   #14
writhziden

Windows 7 Home Premium 64 Bit
 
 

Nothing in the crash reports to indicate the cause. Your .dmp files are really old and probably not of any help. Your newest crash was in February, and it points to a graphics card problem. As I said, this is probably not related to your current problem, but I still think it may be worth pursuing the possibility that it might be. Re-install or install the latest drivers for your display card. Your current drivers may be corrupt and/or outdated. Use the following method to re-install the drivers.
  1. Download the drivers you want for your display card(s)
  2. Click Start Menu
  3. Click Control Panel
  4. Click Uninstall a program
  5. For NVIDIA:
    • Uninstall the NVIDIA Graphics Driver (this should uninstall all NVIDIA software and drivers)
    • Restart your computer
    • Make sure NVIDIA 3D Vision Driver, NVIDIA 3D Vision Video Player, NVIDIA HD Audio Driver, and NVIDIA PhysX System Software are not still listed under Uninstall a program through Control Panel
    • If any remain of the above, uninstall one at a time
    • If asked to restart after uninstalling any of the above, do so, and continue uninstalling any remaining NVIDIA items until all are removed
  6. Restart your computer after uninstalling drivers for all display cards
  7. Install the driver you selected for the display cards once Windows starts
My System SpecsSystem Spec
06 May 2012   #15
Xgillman

Windows 7 64-Bit Home Premium
 
 

Ok

If the problem persist any way to fix it?
My System SpecsSystem Spec
06 May 2012   #16
writhziden

Windows 7 Home Premium 64 Bit
 
 

Probably, but we will have to go through steps to try to determine what the cause is. I also notice some optimization software installed on the system. Did that come with the computer, or did you install that yourself?
My System SpecsSystem Spec
07 May 2012   #17
Xgillman

Windows 7 64-Bit Home Premium
 
 

Umm.. ye i think so because i got tired of the windows os so i tried getting some skin packs and stuff to make it look like the os x software?
My System SpecsSystem Spec
07 May 2012   #18
writhziden

Windows 7 Home Premium 64 Bit
 
 

I was referring to:
Code:
PC Optimizer Pro	"c:\program files\pc optimizer pro\startapps.exe" -s	Public	HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
It does not seem to be installed anymore, but it is listed as a startup program. You have a lot of startup programs, and I wonder if some of your trouble is attributed to old software that was not cleanly uninstalled. Troubleshoot Application Conflicts by Performing a Clean Startup and keep only your antivirus software active.


Do you have real-time antivirus software?

I see McAfee Security Scan, but that is not real-time... Recommend either of these two setups (after removing McAfee Security Scan):
Download and install the security setup of your choice, update the software, and then run a full scan of your system for viruses and malware. If you only install MSE, I would also suggest installing and updating Malwarebytes : Free anti-malware, anti-virus and spyware removal download, but do not start the free trial/full version of Malwarebytes. Run a full scan with Malwarebytes after updating it. Post back the results.
My System SpecsSystem Spec
07 May 2012   #19
Xgillman

Windows 7 64-Bit Home Premium
 
 

Ok,

I'll get the ful version of mcaffe and then post results back thanks
My System SpecsSystem Spec
07 May 2012   #20
Xgillman

Windows 7 64-Bit Home Premium
 
 

Ok,
Downloaded McCaffe and no viruses or malware - nothing.
Did the video driver things Problem still there.

Hopefully you got some more ideas

It will really help if this problem gets fixed,
My System SpecsSystem Spec
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 Computer shuts down in sleep mode




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