Windows 7: Computer shuts down in sleep mode

Xgillman · 01 May 2012

Hi guys

So this problem is really getting on my nerves and I really want it to stop
When the computer goes to sleep mode, it works.
But then when I wake it up (by pressing a key on the keyboard) the fans blare on and the laptop immediately turns off!
An help would be fantastic i really would appreciate it

My laptop:

Acer Aspire 4740g
Windows 7-home premium

DavidW7ncus · 01 May 2012

After a "Wake-up failure", how does the laptop get "re-booted" and running Windows-7?

Do you get any error message(s) booting up, and/or after Windows is up and running?

Xgillman · 01 May 2012

I boot it back on by pressing the power button and yes a error message coms up saying something like " windows did not shut down properly choose how you want to continue " the displays run with safe mode and bla bala

DavidW7ncus · 01 May 2012

My guess is you are getting a BSOD on a sleep/wake-up.

To determine if you are getting a BSOD (you have a MEMORY.DMP or MINIDUMP file) follow the instructions at
http://www.sevenforums.com/crashes-d...tructions.html

If you are getting a BSOD, follow the "BSOD - Posting Instructions" for further help.

Xgillman · 01 May 2012

I don't think I am as it only happend if it shuts down in sleep

DavidW7ncus · 01 May 2012

Do you have a C:\Windows\Memory.dmp file
or a file in the C:\Windows\Minidump\ folder ?

Xgillman · 02 May 2012

Ye i for a MEMORY crash dump file and i got 2 files in the mnidump folder

DavidW7ncus · 02 May 2012

What i think is happening is the PC sleeps, crashes TRYING to wake-up, and shuts down.
When you re-boot it gives you the "shut down error message" you see.

For further help with this you need to follow the "BSOD - Posting Instructions" at
http://www.sevenforums.com/crashes-d...tructions.html

Note this in the instructions:

Please do not make a new thread if you already have made one on this subject. Please post in your existing thread.

Xgillman · 06 May 2012

Ok David I'll follow those steps And post my results on this thread ?
Thanks

DavidW7ncus · 06 May 2012

Quote: Originally Posted by Xgillman

Ok David I'll follow those steps And post my results on this thread ?
Thanks

Yes, follow those instructions in this thread.
Thanks, David

Windows 7: Computer shuts down in sleep mode

Computer shuts down in sleep mode problems?