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Windows 7: Something Interfering with Shutdown

29 Aug 2009   #1
Zen00

Windows 7 Ultimate x64
 
 
Something Interfering with Shutdown

Hey all, I've just installed Windows 7, and I'm having some trouble with something.

For some reason Windows 7 can only intermittently see my SD card slot, There is a unknown device in the device manager which I can't identify, and lastly, something is intermittently preventing Windows from logging off when I shut down.

Does anyone know what's up with these things? What information should I send you to help figure it out?

Thanks a lot!


My System SpecsSystem Spec
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29 Aug 2009   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Zen00 View Post
Hey all, I've just installed Windows 7, and I'm having some trouble with something.

For some reason Windows 7 can only intermittently see my SD card slot, There is a unknown device in the device manager which I can't identify, and lastly, something is intermittently preventing Windows from logging off when I shut down.

Does anyone know what's up with these things? What information should I send you to help figure it out?

Thanks a lot!
Hey Zen

Could you go into dev mgr and right click the unknown device. there are a series of a bunch of numbers that can be used to id the device. IM sure Antman would know which.
Re: the shutdown. It might be related. If win 7 is waiting for a device to be safely removed and it never gets that signal it cant shut down.

Ken
My System SpecsSystem Spec
29 Aug 2009   #3
Antman

 

You rang?

Actually, I look at the PCI bus number first. 0 means on the mobo, else means a card. If 0, what's missing?

Then, I grab the digit strings and Google.
My System SpecsSystem Spec
.


29 Aug 2009   #4
Zen00

Windows 7 Ultimate x64
 
 

I looked at the details found under Details --> Hardware Ids, it said ACPI/HPQ0004. I googled it a bit and found it to be related to the touchpad drivers (I'm on a HP laptop), and the HP Mobile Data protection system.

They haven't released any drivers for Windows 7 yet, so I'll just have to suffer with that for the time being.



Anyways, more information about the shutdown error. At times, a window will pop up at shutdown saying that the explorer.exe cannot be stopped and asking me to force a shutdown, which will result in the inability to complete the logoff.

Any ideas on the SD card slot problem?
My System SpecsSystem Spec
29 Aug 2009   #5
Antman

 

Use the Vista driver that you can find. There may be a connection between this driver and your shutdown issue. Notice the ACPI portion.
My System SpecsSystem Spec
29 Aug 2009   #6
Antman

 

TheSD card may or may not be related to the driver. Win 7 has the option to hide empty drives. To your knowledge, does this condition apply?
My System SpecsSystem Spec
29 Aug 2009   #7
Zen00

Windows 7 Ultimate x64
 
 

I went onto the HP Windows 7 Forum and poked around a bit and found the correct driver to fix the unknown driver issue. I'll test eventually to see if it affects shutdown.

I didn't know that Windows 7 hid empty drives, that may be the problem. The only issue I have with that is I dedicated the drive to ReadyBoost, and it's still not showing up, so if it hides ReadyBoost drives then I doubt it's an issue, otherwise.
My System SpecsSystem Spec
29 Aug 2009   #8
Zen00

Windows 7 Ultimate x64
 
 

I guess this is important to tell you all. I thought I'd fixed the problem, but I guess I didn't.

Anyways the problem is, upon resuming from hibernation (closing the laptop lid), Windows blue screens on me.

What's up with that?
My System SpecsSystem Spec
29 Aug 2009   #9
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Zen00 View Post
I went onto the HP Windows 7 Forum and poked around a bit and found the correct driver to fix the unknown driver issue. I'll test eventually to see if it affects shutdown.

I didn't know that Windows 7 hid empty drives, that may be the problem. The only issue I have with that is I dedicated the drive to ReadyBoost, and it's still not showing up, so if it hides ReadyBoost drives then I doubt it's an issue, otherwise.
Win 7 diesnt have to hide empty drives
My System SpecsSystem Spec
29 Aug 2009   #10
Zen00

Windows 7 Ultimate x64
 
 

To test whither or not it does hid empty drives, I threw some pictures onto the SD card.

Nope, the drive doesn't show up.

Though it does show up intermittently (usually if I shutdown without the card in, and then put it in after starting up).

Any thoughts on the blue screen?
My System SpecsSystem Spec
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 Something Interfering with Shutdown




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