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Windows 7: PC in sleep mode will not respond to mouse or keyboard
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26 May 2012
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#1 | |
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1 |
PC in sleep mode will not respond to mouse or keyboard
I recently re-installed Windows 7 Prox X64 on my PC.
MB is Gigabyte GA-M875GMT-UD2h.
Now when I put PC into sleep mode it does not respond to the mouse or keyboard.
I have to use the power button which causes what looks like a boot up sequence but the says "Resuming Windows"
Nothing in the BIOS has been changed. The S3 setting for Mouse and Keyboard are enabled.
Not a train smash, but it is annoying.  | My System Specs |
| System Manufacturer/Model Number Gigabyte Technology Co., Ltd. GA-B75M-D2V
OS Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz, 3601 Mhz, 4 Core(s)
Motherboard Gigabyte Technology Co., Ltd. GA-B75M-D2V
Memory 8 GB DDR3 1600MHZ
Graphics Card Onboard Intel HD Graphics
Sound Card Onboard Realtek High Def
Monitor(s) Displays Dell 2407 WFP
Screen Resolution 1920x1080
Keyboard Gigabyte
Mouse Logitech
Hard Drives Western Digital WD10EZEX-00RKKA0 1TB
Seagate ST2000DL003-9VT166 2TB
Seagate ST31000528AS 1TB
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26 May 2012
|
#2 | |
Windows 7 Ult x64 - SP1/ Windows 8 Pro x64 Wanderer |
Is this your Motherboard: Gigabyte Technology Co., Ltd. GA-MA785GMT-UD2H
Have you tried the 'Esc' key?
USB keyboard and mouse?
Are they enabled in the BIOS, 'USB Keyboard Support' and 'USB Mouse Support'?
EDIT: this is from your motherboard manual. Quote: Power On By Mouse
Allows the system to be turned on by a PS/2 mouse wake-up event.
Note: To use this function, you need an ATX power supply providing at least 1A on the +5VSB lead.
Disabled Disables this function. (Default)
Double Click Double click on left button on the PS/2 mouse to turn on the system.
Power On By Keyboard
Allows the system to be turned on by a PS/2 keyboard wake-up event.
Note: you need an ATX power supply providing at least 1A on the +5VSB lead.
Disabled Disables this function. (Default)
Password Set a password with 1~5 characters to turn on the system.
Any KEY Press any key on the keyboard to turn on the system.
Keyboard 98 Press POWER button on the Windows 98 keyboard to turn on the system.
Last edited by Dave76; 26 May 2012 at 05:39 AM..
| | My System Specs | | Computer type PC/Desktop
System Manufacturer/Model Number 76~2.0
OS Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
CPU Intel Core i5-3570K 4.6GHz
Motherboard Gigabyte GA-Z77X UD3H, f18
Memory 8GB (2X4GB) DDR3 1600 Corsair Vengeance CL8 1.5v
Graphics Card Sapphire HD 7770 Vapor-X OC 1GB DDR5
Sound Card Onboard VIA VT2021
Monitor(s) Displays 22" LCD Dell
Screen Resolution 1680x1050
Keyboard Logitech Wave
Mouse CM Sentinel
PSU Corsair HX650W
Case Cooler Master Storm Scout
Cooling Corsair H80 2x12cm Noctua NF P12 , 2x14cm case fans
Hard Drives Samsung 840Pro 128GB SSD,
Seagate Barracuda 500GB SATA2 7200rpm 32MB cache, Seagate Barracuda 1TB SATA2 7200rpm 32MB cache,
Internet Speed Dismal
Antivirus Avast
Browser Opera Next
Other Info eSATA ports,
External eSATA Seagate 500GB SATA2 7200rpm,
External USB WD 500GB
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26 May 2012
|
#3 | |
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1 |
Quote: Originally Posted by Dave76  Is this your Motherboard: Gigabyte Technology Co., Ltd. GA-MA785GMT-UD2H
Have you tried the 'Esc' key?
USB keyboard and mouse?
Are they enabled in the BIOS, 'USB Keyboard Support' and 'USB Mouse Support'? Quote: Power On By Mouse
Allows the system to be turned on by a PS/2 mouse wake-up event.
Note: To use this function, you need an ATX power supply providing at least 1A on the +5VSB lead.
Disabled Disables this function. (Default)
Double Click Double click on left button on the PS/2 mouse to turn on the system.
Power On By Keyboard
Allows the system to be turned on by a PS/2 keyboard wake-up event.
Note: you need an ATX power supply providing at least 1A on the +5VSB lead.
Disabled Disables this function. (Default)
Password Set a password with 1~5 characters to turn on the system.
Any KEY Press any key on the keyboard to turn on the system.
Keyboard 98 Press POWER button on the Windows 98 keyboard to turn on the system. Yes, it is GA-MA785GMT-UD2H.
Please excuse my typo.
It all worked just fine prior to the reinstall, which was the only change.
Nothing in the BIOS was changed. It seems like signal from the keyboard and/or mouse is not getting through.
Yet the DELETE key gets me into the BIOS.
Have attached link to a shot of the relevant BIOS screen. http://dl.dropbox.com/u/33500869/201...2021.10.44.jpg | | My System Specs | | System Manufacturer/Model Number Gigabyte Technology Co., Ltd. GA-B75M-D2V
OS Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz, 3601 Mhz, 4 Core(s)
Motherboard Gigabyte Technology Co., Ltd. GA-B75M-D2V
Memory 8 GB DDR3 1600MHZ
Graphics Card Onboard Intel HD Graphics
Sound Card Onboard Realtek High Def
Monitor(s) Displays Dell 2407 WFP
Screen Resolution 1920x1080
Keyboard Gigabyte
Mouse Logitech
Hard Drives Western Digital WD10EZEX-00RKKA0 1TB
Seagate ST2000DL003-9VT166 2TB
Seagate ST31000528AS 1TB
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26 May 2012
|
#4 | |
Win 7 Pro x64 SP1, Win 7 Ult x86 SP1 NC, USA |
Do you use Hybrid Sleep? (in Power Options)
It sounds like your PC is not "Waking from Sleep", but it is "Resuming from Hibernate".
To test this If you use Hybrid sleep, turn it off.
Put the computer to sleep.
Press the power button to see if it can wake up.
If it can't wake up, it should re-boot and display the "Windows did not shut down properly" message... | | My System Specs | | Computer type PC/Desktop
System Manufacturer/Model Number home built
OS Win 7 Pro x64 SP1, Win 7 Ult x86 SP1
CPU AMD Athlon II x4 620
Motherboard Gigabyte GA-MA785G-UD3H
Memory 6GB GSkill DDR2 800
Graphics Card AMD 4670 GPU + AMD 4200 IGP
Sound Card on board Realtek ALC889A
Monitor(s) Displays RCA 40" LCD TV, Insignia 32" LCD TV, HP 15" LCD monitor
Screen Resolution 1680 x 1050...
Keyboard Gyration wireless, Logitech wireless, Dell USB wired
Mouse Gyration wireless, Logitech wireless, V7 USB wired
PSU Corsair 500 W
Case Rosewill mid tower
Cooling CM 90mm Tower
Hard Drives OCZ Vertex 3 120GB,
Samsung F3 1TB (3),
Several others - WD, Seagate, Hitachi, ...
Internet Speed Uverse - 12Mbps D / 1.5Mbps U
Antivirus Avast free OR MSE. (+ MBAM Pro).
Browser 1-Firefox, 2-IE. (Chrome and Opera for testing)
Other Info 2 PCs: Primary: dual-boot, Test: triple-boot.
Mainly HTPC/Gen purpose (no gaming).
Trendnet USB KVM.
LG DVD burner/Blue Ray Player.
Tray system for removable SATA backup drives.
Not currently OCd, under-volted.
I use Hybrid sleep, rarely re-boot or shutdown.
Hauppauge HD-PVR, Avermedia PCIe TV Tuner, Hauppauge PCI TV Tuner.
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26 May 2012
|
#5 | |
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1 |
Quote: Originally Posted by DavidW7ncus Do you use Hybrid Sleep? (in Power Options)
It sounds like your PC is not "Waking from Sleep", but it is "Resuming from Hibernate".
To test this If you use Hybrid sleep, turn it off.
Put the computer to sleep.
Press the power button to see if it can wake up.
If it can't wake up, it should re-boot and display the "Windows did not shut down properly" message... There is no Hybrid Sleep option available because I have Hibernate disabled.
There is no hiberfil.sys file on my system.
Yet it certainly seems that the system is hibernating since I assume that the "Resuming Windows" message only appears on return from hibernation.
I wonder if some update has altered how the command
C:\Windows\System32\rundll32.exe Powrprof.dll,SetSuspendState Sleep
operates
Curioser and curioser.  | | My System Specs | | System Manufacturer/Model Number Gigabyte Technology Co., Ltd. GA-B75M-D2V
OS Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz, 3601 Mhz, 4 Core(s)
Motherboard Gigabyte Technology Co., Ltd. GA-B75M-D2V
Memory 8 GB DDR3 1600MHZ
Graphics Card Onboard Intel HD Graphics
Sound Card Onboard Realtek High Def
Monitor(s) Displays Dell 2407 WFP
Screen Resolution 1920x1080
Keyboard Gigabyte
Mouse Logitech
Hard Drives Western Digital WD10EZEX-00RKKA0 1TB
Seagate ST2000DL003-9VT166 2TB
Seagate ST31000528AS 1TB
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26 May 2012
|
#6 | |
Win 7 Pro x64 SP1, Win 7 Ult x86 SP1 NC, USA |
That is weird.
To see your available sleep states from an elevated command prompt enter
powercfg -a | | My System Specs | | Computer type PC/Desktop
System Manufacturer/Model Number home built
OS Win 7 Pro x64 SP1, Win 7 Ult x86 SP1
CPU AMD Athlon II x4 620
Motherboard Gigabyte GA-MA785G-UD3H
Memory 6GB GSkill DDR2 800
Graphics Card AMD 4670 GPU + AMD 4200 IGP
Sound Card on board Realtek ALC889A
Monitor(s) Displays RCA 40" LCD TV, Insignia 32" LCD TV, HP 15" LCD monitor
Screen Resolution 1680 x 1050...
Keyboard Gyration wireless, Logitech wireless, Dell USB wired
Mouse Gyration wireless, Logitech wireless, V7 USB wired
PSU Corsair 500 W
Case Rosewill mid tower
Cooling CM 90mm Tower
Hard Drives OCZ Vertex 3 120GB,
Samsung F3 1TB (3),
Several others - WD, Seagate, Hitachi, ...
Internet Speed Uverse - 12Mbps D / 1.5Mbps U
Antivirus Avast free OR MSE. (+ MBAM Pro).
Browser 1-Firefox, 2-IE. (Chrome and Opera for testing)
Other Info 2 PCs: Primary: dual-boot, Test: triple-boot.
Mainly HTPC/Gen purpose (no gaming).
Trendnet USB KVM.
LG DVD burner/Blue Ray Player.
Tray system for removable SATA backup drives.
Not currently OCd, under-volted.
I use Hybrid sleep, rarely re-boot or shutdown.
Hauppauge HD-PVR, Avermedia PCIe TV Tuner, Hauppauge PCI TV Tuner.
|
26 May 2012
|
#7 | |
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1 |
I fiddled around, turned hibernate on and off a few times using POWERCFG
AND LO AND BEHOLD PROBLEM SOLVED!!
AIN'T WINDOWS WONDERFUL!!!
IF AT FIRST YOU DON'T SUCCEED............................................................ | | My System Specs | | System Manufacturer/Model Number Gigabyte Technology Co., Ltd. GA-B75M-D2V
OS Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz, 3601 Mhz, 4 Core(s)
Motherboard Gigabyte Technology Co., Ltd. GA-B75M-D2V
Memory 8 GB DDR3 1600MHZ
Graphics Card Onboard Intel HD Graphics
Sound Card Onboard Realtek High Def
Monitor(s) Displays Dell 2407 WFP
Screen Resolution 1920x1080
Keyboard Gigabyte
Mouse Logitech
Hard Drives Western Digital WD10EZEX-00RKKA0 1TB
Seagate ST2000DL003-9VT166 2TB
Seagate ST31000528AS 1TB
|
26 May 2012
|
#8 | |
Win 7 Pro x64 SP1, Win 7 Ult x86 SP1 NC, USA |
Awesome 
glad you got it "fixed"  | | My System Specs | | Computer type PC/Desktop
System Manufacturer/Model Number home built
OS Win 7 Pro x64 SP1, Win 7 Ult x86 SP1
CPU AMD Athlon II x4 620
Motherboard Gigabyte GA-MA785G-UD3H
Memory 6GB GSkill DDR2 800
Graphics Card AMD 4670 GPU + AMD 4200 IGP
Sound Card on board Realtek ALC889A
Monitor(s) Displays RCA 40" LCD TV, Insignia 32" LCD TV, HP 15" LCD monitor
Screen Resolution 1680 x 1050...
Keyboard Gyration wireless, Logitech wireless, Dell USB wired
Mouse Gyration wireless, Logitech wireless, V7 USB wired
PSU Corsair 500 W
Case Rosewill mid tower
Cooling CM 90mm Tower
Hard Drives OCZ Vertex 3 120GB,
Samsung F3 1TB (3),
Several others - WD, Seagate, Hitachi, ...
Internet Speed Uverse - 12Mbps D / 1.5Mbps U
Antivirus Avast free OR MSE. (+ MBAM Pro).
Browser 1-Firefox, 2-IE. (Chrome and Opera for testing)
Other Info 2 PCs: Primary: dual-boot, Test: triple-boot.
Mainly HTPC/Gen purpose (no gaming).
Trendnet USB KVM.
LG DVD burner/Blue Ray Player.
Tray system for removable SATA backup drives.
Not currently OCd, under-volted.
I use Hybrid sleep, rarely re-boot or shutdown.
Hauppauge HD-PVR, Avermedia PCIe TV Tuner, Hauppauge PCI TV Tuner.
|
26 May 2012
|
#9 | |
Windows 7 Ult x64 - SP1/ Windows 8 Pro x64 Wanderer |
| | My System Specs | | Computer type PC/Desktop
System Manufacturer/Model Number 76~2.0
OS Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
CPU Intel Core i5-3570K 4.6GHz
Motherboard Gigabyte GA-Z77X UD3H, f18
Memory 8GB (2X4GB) DDR3 1600 Corsair Vengeance CL8 1.5v
Graphics Card Sapphire HD 7770 Vapor-X OC 1GB DDR5
Sound Card Onboard VIA VT2021
Monitor(s) Displays 22" LCD Dell
Screen Resolution 1680x1050
Keyboard Logitech Wave
Mouse CM Sentinel
PSU Corsair HX650W
Case Cooler Master Storm Scout
Cooling Corsair H80 2x12cm Noctua NF P12 , 2x14cm case fans
Hard Drives Samsung 840Pro 128GB SSD,
Seagate Barracuda 500GB SATA2 7200rpm 32MB cache, Seagate Barracuda 1TB SATA2 7200rpm 32MB cache,
Internet Speed Dismal
Antivirus Avast
Browser Opera Next
Other Info eSATA ports,
External eSATA Seagate 500GB SATA2 7200rpm,
External USB WD 500GB
PC in sleep mode will not respond to mouse or keyboard problems? All times are GMT -5. The time now is 07:03 AM. |  |
Sometimes when I start my pc my keyboard and mouse dont respond 
