windows slows down drastically when connected to the internet


  1. Posts : 12
    7 ult 64bit
       #1

    windows slows down drastically when connected to the internet


    I've installed windows 7 64bit on a brand new 500gb hard drive.
    I've installed the basic software, i.e. antivirus and firewall.
    I've ran and installed all windows updates.
    The system runs beautifully until I connect to the internet.
    As soon as I do this the whole system slows down to a snails pace.
    Opening directories, starting software, browsing, everything.
    once off the internet everything returns to normal.

    Any pointers?
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to SF sledgehkg

    Your post is not very clear.

    You say that
    I've ran and installed all windows updates.
    How did you download the updates if you aren't connected to the internet? AFAIK, we need to be connected to the internet to download the updates, doesn't matter if you're connected or not while installing them.
      My Computer


  3. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #3

    How are you connecting to the internet?

    Wireless? Ethernet?

    If wireless you may want to check you have updated wireless adapter drivers.
      My Computer


  4. Posts : 12
    7 ult 64bit
    Thread Starter
       #4

    sorry, you are correct.
    I did updates at my office using a wireless internet connection.
    The client has a BB connection at his home.
    I did not notice any major slow-down when using my wireless.
    when the client connects thru ethernet, the whole system basically stalls.
      My Computer


  5. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #5

    In that case, you need to make sure your ethernet adapter has the right drivers and is set up correctly.

    Please post the computer specs so that we can help further.
      My Computer


  6. Posts : 1,533
    Windows 7 Professional x64 Service Pack 1
       #6

    Go to start and type in devmgmt.msc and hit enter. Go down to the tab that is titled "Network Controllers" and double click on it. Please post a snip of it using the snipping tool: How to Use the Snipping Tool in Vista - Vista Forums
      My Computer


  7. Posts : 12
    7 ult 64bit
    Thread Starter
       #7

    Thanks for your input.
    I'll need a day or two to get the computer back.
    I will try your suggestions.
    I'll post the results.

    Thank you.
      My Computer


  8. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #8

    You're very welcome.

    We look forward to a positive outcome. :)
      My Computer


  9. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #9

    sledge,
    Immediately when I saw the title of your post then I thought "Malware!".

    If the other suggestions, don't work, then be sure to let us know so that we can show you how to run the best malware checker available, namely, Windows Defender OFFLINE.

    karl
      My Computer


 

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