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Windows 7: Win7 shutdown stalls

19 Jun 2012   #1

Win 7 Home x64
 
 
Win7 shutdown stalls

I shut my computers down at night, but in the morning I find the "Windows is shutting down" window still displayed. This is recently happening a lot, and is also happening on two of my other computers including a WinXP laptop. Where do I start to look for reasons?
When this occurs, there is nothing for it but the 5-second salute, as the machine is completely stuck, but there is no "unexpected shutdown" message when I reboot. Occasionally, it will get stuck on the "Downloading 1 of 2 updates", and killing that DOES result in a bad-shutdown message.

Event viewer doesn't show me anything I can use...

My System SpecsSystem Spec
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19 Jun 2012   #2

Windows 8 Core X64
 
 

Open Task Manager and start killing likely tasks, see if you can find the one that is causing the hang. This will work with XP and Win 7.
My System SpecsSystem Spec
19 Jun 2012   #3

Windows 7 Professional x64 Service Pack 1
 
 

Quote   Quote: Originally Posted by Rustiferion View Post
I shut my computers down at night, but in the morning I find the "Windows is shutting down" window still displayed. This is recently happening a lot, and is also happening on two of my other computers including a WinXP laptop. Where do I start to look for reasons?
When this occurs, there is nothing for it but the 5-second salute, as the machine is completely stuck, but there is no "unexpected shutdown" message when I reboot. Occasionally, it will get stuck on the "Downloading 1 of 2 updates", and killing that DOES result in a bad-shutdown message.

Event viewer doesn't show me anything I can use...
Try the above suggestion. If that doesn't work, then I want to know what antivirus you are using.If you use the same antivirus on the XP computer and the Windows 7 computer, then it may be the culprit.
My System SpecsSystem Spec
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20 Jun 2012   #4

Win 7 Home x64
 
 

Doesn't sound like the source, Windude99: the Windows 7 machine runs Norton (NIS) and the laptop is running AVG...

Ztrucker: I usually shut all running apps and tasks down before I quit a session, so the Task Manager is almost always empty on shutdown. On occasion, I get a message saying Windows is waiting for Sticky Notes to close, but it always resolves in less than a minute. I treat this as a quirk, because Sticky Notes is always on, sometimes it appears as a Task, sometimes not. That being said, I will pay attention to TM in the future.

When I told the guy at Geek Squad about the hanging-shutdown problem, he immediately declared it to be a corrupted Windows file, and the only thing for it is the F8>Repair Windows route. Any thoughts on that? Sounds draconian to me.
My System SpecsSystem Spec
20 Jun 2012   #5

Windows 8 Core X64
 
 

That's pure BS. This should be solvable without doing a reinstall or recovery.
My System SpecsSystem Spec
11 Jul 2012   #6

Win 7 Home x64
 
 

After two weeks of normal shutdowns and no hangs, I believe the offending program was the Post-it widget/gadget (that came with Windows). Since disabling it, no further problems. Thank you Ztrucker. Oddly, the XP machine doesn't have that widget, but just stopped having a problem - perhaps out of sympathy or loneliness? :-)
My System SpecsSystem Spec
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 Win7 shutdown stalls





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