|08 Jul 2012||#1|
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Unable to complete Virus / Spyware Scan - hangs up at recycle bin.
Hiya all, wonder if you could offer me some advise.
I'm running windows 7 professional 32bit, Virgin broadband so i have their free virus and spyware program, virgin media security (old PCGuard) .
Recently when i perform a virus scan it has started to hang up when it reached the C: / Windows / temp / tmp00002b12c folder. So because it was hanging i decided to empty the temp folder.
All items went to the C:recycle.bin, then i performed the virus scan again, this time it now hangs on the same particular folder when scanning the C: / recycle.bin
So i emptied the recycle bin and even now it still hangs on the same folder and is unable to complete the virus scan, the virus scan stops dead as soon as it reaches this point, just hangs there until i force close the anti virus software.
I have read and digested a lot of information explaining that the files do not get deleted, only the index to the file when emptying the recycle bin, but i can not seem to find a way to solve my problem, how do i get access to this file that exists on my drive to clear it to allow me to complete a virus scan??
Any help would be gratefully appreciated.
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