Hello all. Longtime visitor - this forum has helped me so much - first time posting.
I'm not the most technologically minded person, so please bear with me. My specs (that I know): Toshiba Satellite L745 / Windows 7 Home Premium 64-bit / 4GB RAM. If more are needed, please let me know and point me in the direction to find them.
I rarely run more than two or three programs at a time. At the moment, I have only Chrome and AOL Instant Messenger. If I send/receive an IM, the window freezes for a few seconds. If I leave it alone it gets to working normally, but in the meantime the window is whited out. Same thing with Chrome. If I open a new tab - and I rarely have more than two tabs open at the same time - it freezes temporarily.
Any program that I run does this. If I'm working on a document and save it after typing a paragraph the program (OpenOffice) locks up for a moment or two. If I have iTunes running and want to switch songs, it freezes for a moment before switching. If I'm watching a video in Media Player, it takes a long time for it to load the video. The audio will work fine but the video will slow down then speed to catch up to the audio, or vice verse.
When I press the Win logo to bring up the start menu, that also freezes. I have to click it again to bring it up after about 30 seconds, and if I click a submenu (recent items, all programs) it freezes again. This usually only happens the first time I click it after starting up, and it runs normally afterwards.
All the programs do (usually) go on to run normally, but there are times I have to go into task manager to end the program (via the Processes tab).
Because my boot and shut down time is slow (in excess of five minutes at times) I have the laptop set to Hibernate. I hardly ever shut down/reboot unless recommended by uninstalling a program or a recent Windows Update.
What I've done so far:
Microsoft Security Essentials - Up to date, run once a week. About a month ago a trojan "win32/Jpgiframe" was found, and removed. Other than that, no problems detected.
Malwarebytes - up to date and run once a week. Aside from tracking cookies, no problems have been found.
That's pretty much it. It's a small nuisance (no BSOD or failure to boot at all, knock wood), but it drives me crazy.
If anyone can help me, I bake a mean chocolate chip cookie.
Thanks in advance,