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Windows 7: Sometimes the computer locks up after resuming from Hibernation

30 Jul 2012   #1
Derek10

Windows 7 Ultimate 64-bit SP1
 
 
Sometimes the computer locks up after resuming from Hibernation

Sometimes after I wake it up from hibernation the computer freezes after the resuming Windows screen in a black screen with a blinking cursor at top left. None keys work even ctr+alt+del. This screen often appears for a second before going to the desktop. After reset it wakes up fine after skipping the resume error. Does anyone know why?

Thanks


My System SpecsSystem Spec
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30 Jul 2012   #2
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

It sounds to me as if you are using a older driver for some system component, it's hard to be specific without more information. Very often it's a wifi, audio, or usb device.

Personally I advise against using hibernation if you can at all avoid it, it's always been more problematic than sleep.
My System SpecsSystem Spec
30 Jul 2012   #3
centaur78

Windows 7 ultimate x64
 
 

Have you checked the event viewer for possible caused to this problem ?

More information is needed for us to provide you with an answer...
My System SpecsSystem Spec
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31 Jul 2012   #4
Derek10

Windows 7 Ultimate 64-bit SP1
 
 

Thanks.

All my drivers are up to date, I am using a Nvidia Beta drivers if this is relevant.

Event Viewer does not have any errors or warnings logged except Disk error when I plug USB drives and DNS errors

I use hibernation overnight because my computer takes too long to boot if shut down and I like to unplug it when not in use, I use sleep only when I leave for a while (< 3h).

PS: This problem happened recently. I've got two freezes in that black screen with flashing cursor for the time being. I'll check if it is a recently installed program.
My System SpecsSystem Spec
31 Jul 2012   #5
centaur78

Windows 7 ultimate x64
 
 

Do post in the BSOD dumps and related Appevent logs ans system event logs
My System SpecsSystem Spec
31 Jul 2012   #6
Derek10

Windows 7 Ultimate 64-bit SP1
 
 

Nope I do not have any BSOD or related Event logs or do you mean dumping all System and application events
My System SpecsSystem Spec
31 Jul 2012   #7
centaur78

Windows 7 ultimate x64
 
 

Hi derek

Yes please do... provide the event logs for us to review...... it should give us an idea @ the time of hibernation
My System SpecsSystem Spec
31 Jul 2012   #8
Derek10

Windows 7 Ultimate 64-bit SP1
 
 

Done althought they are in Spanish

Thanks!

EDIT:The last freeze was yesterday morning but I do not remember the exact time


Attached Files
File Type: zip events.zip (4.15 MB, 11 views)
My System SpecsSystem Spec
31 Jul 2012   #9
centaur78

Windows 7 ultimate x64
 
 

Hi derek

There were quite a number of Master Browser going into stop states and run states during and after hibernation.....

Could you run the below the cmd prompt

Powercfg -devicequery wake_armed
My System SpecsSystem Spec
31 Jul 2012   #10
Derek10

Windows 7 Ultimate 64-bit SP1
 
 

Many thanks!

I got this output
Quote:
Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
HID-compliant mouse (003)
Logitech HID-Compliant Keyboard
My System SpecsSystem Spec
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 Sometimes the computer locks up after resuming from Hibernation




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