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Windows 7: Perfmon.exe /report not generating after installing bluetooth driver

06 Aug 2012   #11
centaur78

Windows 7 ultimate x64
 
 

are u able to run report


My System SpecsSystem Spec
.
07 Aug 2012   #12
mattanur

MS Windows 7 Ultimate 64-bit SP1
 
 

I am sorry that I could come back and post now only. Today morning I updated the driver software for BLUETOOTH SUITE
and now I am able to generate the report. Many many thanks for your kind support and valuable tips. I have attached the report.
Perfmon.exe  /report not generating after installing bluetooth driver-capture.png


My System SpecsSystem Spec
12 Aug 2012   #13
centaur78

Windows 7 ultimate x64
 
 

Hi

Its good to see the problem has been resolved. Appreciate if you could close the thread as resolved..

Thanks
My System SpecsSystem Spec
.

13 Aug 2012   #14
mattanur

MS Windows 7 Ultimate 64-bit SP1
 
 

I don't know whether to close the thread or continue. The driver I installed started to give trouble so I downloaded the latest version of Atheros Bluetooth driver 3011 + HS from HP and alas! I am back to square one.i.e, report generation period timed out and no report in data collector sets. So I think basically the Atheros driver is blocking the report generation and I will have to be satisfied with What I get. Anyway I will keep the thread open so that someday I may get a solution. Thank u friend.
My System SpecsSystem Spec
13 Aug 2012   #15
centaur78

Windows 7 ultimate x64
 
 

which version of the bluetooth sofware are you using
My System SpecsSystem Spec
13 Aug 2012   #16
centaur78

Windows 7 ultimate x64
 
 

Here is what you can try ....

Since you are able to generate a report when BT driver is not installed.... then lets do it another way....

First completely remove the bluetooth suite.

then download the latest driver from HP... and use 7zip to extract the files to a folder...

Go back to the device manager and right click the bluetooth device or unknow device if you uninstalled it and choose the update option... then select this directory as the driver folder... Windows will automatically install the driver without the whole suite...

Once this is done....reboot and go back to Prefmon .... and see if it works.
My System SpecsSystem Spec
13 Aug 2012   #17
mattanur

MS Windows 7 Ultimate 64-bit SP1
 
 

I have downloaded and installed the latest version Atheros AR3011 Bluetooth driver version7.4.0.102.

I uninstalled the above driver and updated the driver software from Device Manager which showed Generic Bluetooth driver. After updating the adapter AR3011 was installed but immediately showed that windows has disabled this device, as it reported problems.

Perfmon report generated after this is attached.

Perfmon.exe  /report not generating after installing bluetooth driver-capture.png


My System SpecsSystem Spec
14 Aug 2012   #18
centaur78

Windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by mattanur View Post
I have downloaded and installed the latest version Atheros AR3011 Bluetooth driver version7.4.0.102.

I uninstalled the above driver and updated the driver software from Device Manager which showed Generic Bluetooth driver. After updating the adapter AR3011 was installed but immediately showed that windows has disabled this device, as it reported problems.

Perfmon report generated after this is attached.

Attachment 226293
I'm not sure where you got that version from... but as per HP and your laptop the version provided by them is 7.2.....

Try this by uninstalling the version you have and follow the same instruction for installation as above..

NOTE: 7.2 version is suitable for your laptop

Quote:
HARDWARE PRODUCT MODEL(S):
Compaq Mini 10 NetBook PC
Compaq Presario CQ43 Notebook PCSeries
Compaq Presario CQ57 Notebook PCSeries
HP 2000 Notebook PC
HP 430 Notebook PC
HP 431 Notebook PC
HP 630 Notebook PC
HP 631 Notebook PC
HP Mini 110 NetBook PC
HP Mini 210 NetBook PC
HP Pavilion dm4 Notebook PC Series
HP Pavilion dv4 Notebook PC Series
HP Pavilion dv6 Notebook PC Series
HP Pavilion dv7 Notebook PC Series
HP Pavilion g4 Notebook PC Series
HP Pavilion g6 Notebook PC Series
HP Pavilion g7 Notebook PC Series
HP ProBook 4435s Notebook PC
HP ProBook 4436s Notebook PC
HP ProBook 4535s Notebook PC
and 7.4 is not suitable for your model but only for the below
Quote:
HARDWARE PRODUCT MODEL(S):
Compaq Mini CQ10 NetBook PC
Compaq Presario CQ43 Notebook PCSeries
Compaq Presario CQ57 Notebook PCSeries
HP 2000 Notebook PC
HP Folio 13 Notebook PC
HP Mini 110 NetBook PC
HP Mini 210 NetBook PC
HP Pavilion dm1 Notebook PC Series
HP Pavilion dm4 Notebook PC Series
HP Pavilion dv4 Notebook PC Series
HP Pavilion dv6 Notebook PC Series
HP Pavilion dv7 Notebook PC Series
HP Pavilion g4 Notebook PC Series
HP Pavilion g6 Notebook PC Series
HP Pavilion g7 Notebook PC Series
HP Slate 2 Notebook PC
My System SpecsSystem Spec
15 Aug 2012   #19
mattanur

MS Windows 7 Ultimate 64-bit SP1
 
 

The version 7.2 does not contain a separate driver folder after unzipping, whereas the version 7.4 contains a driverfolder. The Version 7.4 was automatically downloaded using the HP Support Assistant Utility. After many uninstall, reinstall and restatrts, once I succeeded to get the driver installed via Device Manager, but it was not stable; it disappeared after the laptop got off sleep. The driver returned to disabled state and could not be revived.So without the suite the bluetooth will not function smoothly.
My System SpecsSystem Spec
18 Aug 2012   #20
mattanur

MS Windows 7 Ultimate 64-bit SP1
 
 

I have something to show. The report.xml file created in the Folder of data collector sets could not be opened due to error viz., XML page cannot be displayed.

Perfmon.exe  /report not generating after installing bluetooth driver-capture.png
I think this prevents the report generation.


My System SpecsSystem Spec
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 Perfmon.exe /report not generating after installing bluetooth driver




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