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Windows 7: Event Viewer Problem solving


05 Aug 2012   #1

Windows 7 home premium x64
 
 
Event Viewer Problem solving

Hello,
I just finished talking to a technician and he took over my computer and found out the reason why it would not start up properly and why it was slow and crashing. Unfortunatlely since i am only 17 i could not afford to pay 130$ for him to fix it. From what i saw while he was trying to find errors, he went into a program called event viewer and found that i have over 4500 corruptions and or problems such as

Level Date and Time Source Event ID Task Category
Error 8/5/2012 10:30:11 PM Service Control Manager 7001 None

i have over 4500 in administrative events that are all errors, i need to find a way to fix all these problems, how do i do it! please help!

My System SpecsSystem Spec
.

05 Aug 2012   #2

Windows 7 x64
 
 

You can open the event viewer by using eventvwr.msc from the start menu or Administrative tools.

If you find an error the seems to happen multiple times, expand it and let us know what the particulars are.
My System SpecsSystem Spec
06 Aug 2012   #3

Windows 7 ultimate x64
 
 

Hi
Use the instruction provided here and upload the resulting documents here... We can have a look and advice.
My System SpecsSystem Spec
.


06 Aug 2012   #4

Windows 7 home premium x64
 
 

just woke up going to try my best so you guys can help me out!


THANKS!
My System SpecsSystem Spec
06 Aug 2012   #5

Windows 7 home premium x64
 
 

Quote   Quote: Originally Posted by Saltgrass View Post
You can open the event viewer by using eventvwr.msc from the start menu or Administrative tools.

If you find an error the seems to happen multiple times, expand it and let us know what the particulars are.
i hope this is what you meant by expand

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 7/21/2012 10:55:08 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: AndrewMarino-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="Error">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2012-07-21T14:55:08.935722000Z" />
<EventRecordID>283788</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>AndrewMarino-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">30</Data>
<Data Name="BugcheckParameter1">0xffffffffc0000005</Data>
<Data Name="BugcheckParameter2">0xfffff800032737ef</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x7ef90000</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>
thats only 1 event that is reoccuring, there are probably 20+ different event ID that have reoccuring events. the event IDs are 0, 3, 4, 6, 13, 35,41,808,1000,1001,1002,1003,1014,1101,1130,1530,3036,4001,4321,7000,7001,7009,7026,10002,10005,100 10

these are the event ids that reoccur between 10-500 times lemme know if you need any more specific information
My System SpecsSystem Spec
06 Aug 2012   #6

Windows 7 home premium x64
 
 

Quote   Quote: Originally Posted by centaur78 View Post
Hi
Use the instruction provided here and upload the resulting documents here... We can have a look and advice.
im going to try this now see what happens
My System SpecsSystem Spec
06 Aug 2012   #7

Windows 7 home premium x64
 
 

Seven Forums SF diag Tool Andrews Computer.ziphere are those diognastics from that program

oh and just saying even though i am in safe mode, i got the blue screen a death as i was doing this if it matters

i think that attatchment should work now


My System SpecsSystem Spec
06 Aug 2012   #8

Windows 7 home premium x64
 
 

fixed attatchmet plz help
My System SpecsSystem Spec
06 Aug 2012   #9

Windows 7 x64
 
 

I have gone through your Events log and copied some to the attached file. Keep in mind, some errors can be caused by others. Also, errors may occur at any time and do not mean the problem was not resolved. I only included one listing for each.


But your overall greatest number of errors is the SideBySide errors. From my experience, Microsoft will ignore this error. If you want to try to stop it for testing, or clean up your Event log, open the Task Scheduler. Go to Task Scheduler Library, Microsoft, Windows, Application Experience, ProgramDataUpdater task. Highlight it and right click to select “Disable”. Remember where this is so you can re-enable it later.


The Swapdrive Backup errors may be the result of your network not being available at the time. Some errors can be tracked down by looking at when they occur. If it happens on a particular time, or time period, or when your computer starts or shuts down, it can give you an insight to what might be happening.


Some of your games were involved, like World of Warcraft, which might be related to a Video driver.


Symantec AntiVirus shows some errors and gives a reference for what is happening.


SwiftKit-RS.exe is mentioned a couple of times.

And I have no idea what BugSplat is…

As far as your dump files, I am not that good at analyzing them, but it appears some driver is trying to access memory that is not allowed. I do notice you have one older driver, Afc.sys (2006) which might be related to ArcSoft... The fact the driver is old does not mean it is causing the problem, but something to check and see if an update is available.


Normally, the only driver on a system from 2006 is secdrv.sys, but I don't see that on your system. Maybe running the SFC /scannow from an administrative command prompt might find something.


Attached Files
File Type: txt Error Events.txt (11.2 KB, 5 views)
My System SpecsSystem Spec
12 Aug 2012   #10

Windows 7 ultimate x64
 
 

Hi

Have you gone through saltgrass advice...

Do let us know
My System SpecsSystem Spec
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