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Windows 7: Notebooks runs slow and freezes when I watch youtube.


12 Aug 2012   #1

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 
Notebooks runs slow and freezes when I watch youtube.

1. Product Name and Number HP Pavilion dv6628us Entertainment Notebook PC

2. Operating System installed (if applicable)
Windows 7 32-bit

3. Error message (if any)
Computer sometimes runs slow & often freezes when watching youtube or other video sites.

4. Any changes made to your system before the issue occurred
Replaced a noisy heat sink and fan months ago with a used one purchased through Ebay, but didn't experience the running slow until now.


Additional information: I did a memory test and HD test, they both passed. I have 2 HD and they both are affected by this glitch "youtube" glitch. Except on one of the HD, I can hardly do anything because it goes so slow. Seriously opening up a folder takes almost a complete minute. I also tested my CPU - results follow:

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name New York
System Manufacturer Hewlett-Packard
System Model HP Pavilion dv6500 Notebook PC
System Type X86-based PC
Processor Intel(R) Pentium(R) Dual CPU T2310 @ 1.46GHz, 1467 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Hewlett-Packard F.5A, 3/22/2010
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name New York
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 2.00 GB
Total Physical Memory 1.99 GB
Available Physical Memory 753 MB
Total Virtual Memory 4.98 GB
Available Virtual Memory 3.04 GB
Page File Space 2.99 GB
Page File C:\pagefile.sys


My System SpecsSystem Spec
.

12 Aug 2012   #2

windows 7 x64 pro sp1
 
 

Code:
[/Chttp://h10025.www1.hp.com/ewfrf/wc/document?docname=c01604982&tmp_task=solveCategory&cc=us&dlc=en&lc=en&product=3552674
try here for your computer
My System SpecsSystem Spec
12 Aug 2012   #3

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks for responding.

I did that about 2 weeks ago. Still the same problem. I'm starting to think it's a video card problem because memory and HD passed.
My System SpecsSystem Spec
.


14 Aug 2012   #4

Windows 7 ultimate x64
 
 

Hi Lvishere

Please update you system specs in the profile

First off how many passes did you do for the memtest.....You need to do it for atleast 6-8 passes for each RAM one at a time.

Second... what test did you run for HDD.... use this to tell us the smart values..
My System SpecsSystem Spec
14 Aug 2012   #5

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

I used my BIOS diagnostic tool for memory and HDD.

----------------------------------------------------------------------------
CrystalDiskInfo 5.0.1 (C) 2008-2012 hiyohiyo
Crystal Dew World : http://crystalmark.info/
----------------------------------------------------------------------------

OS : Windows 7 Home Premium Edition SP1 [6.1 Build 7601] (x86)
Date : 2012/08/15 1:32:32

-- Controller Map ----------------------------------------------------------
+ ATA Channel 0 (0) [ATA]
- PIONEER DVDRW DVR-K17B ATA Device
- ATA Channel 1 (1) [ATA]
+ ATA Channel 0 (0) [ATA]
- ST9250827AS ATA Device
- ATA Channel 1 (1) [ATA]
- Ricoh SD/MMC Host Controller [ATA]
- ATA Channel 2 (2) [ATA]
- Ricoh xD-Picture Card Controller [ATA]
+ Intel(R) ICH8M Ultra ATA Storage Controllers - 2850 [ATA]
- ATA Channel 0 (0)
- ATA Channel 1 (1)
- Ricoh Memory Stick Controller [ATA]
+ Intel(R) ICH8M SATA AHCI Controller - 2829 [ATA]
- ATA Channel 0 (0)
- ATA Channel 1 (1)
- ATA Channel 2 (2)

-- Disk List ---------------------------------------------------------------
(1) ST9250827AS : 250.0 GB [0/2/0, pd1] - st

----------------------------------------------------------------------------
(1) ST9250827AS
----------------------------------------------------------------------------
Model : ST9250827AS
Firmware : 3.AAA
Serial Number : 5RG55CSB
Disk Size : 250.0 GB (8.4/137.4/250.0)
Buffer Size : 8192 KB
Queue Depth : 32
# of Sectors : 488397168
Rotation Rate : 5400 RPM
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ATA8-ACS version 4
Transfer Mode : SATA/150
Power On Hours : 8432 hours
Power On Count : 1801 count
Temparature : 55 C (131 F)
Health Status : Good
Features : S.M.A.R.T., APM, 48bit LBA, NCQ
APM Level : 8080h [ON]
AAM Level : ----

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 100 253 __6 000000000000 Read Error Rate
03 _99 _99 __0 000000000000 Spin-Up Time
04 _99 _99 _20 0000000006EA Start/Stop Count
05 100 100 _36 000000000000 Reallocated Sectors Count
07 _67 _60 _30 0032113F4B6E Seek Error Rate
09 _91 _91 __0 0000000020F0 Power-On Hours
0A 100 100 _34 000000000000 Spin Retry Count
0C _99 _99 _20 000000000709 Power Cycle Count
BB 100 100 __0 000000000000 Reported Uncorrectable Errors
BD 100 100 __0 000000000000 High Fly Writes
BE _45 _33 _45 016C43130037 Airflow Temperature
BF 100 100 __0 0000000000AB G-Sense Error Rate
C0 100 100 __0 0000000003A7 Power-off Retract Count
C1 _35 _35 __0 0000000200DB Load/Unload Cycle Count
C2 _55 _67 __0 001300000037 Temperature
C3 _60 _51 __0 0000075D91FE Hardware ECC recovered
C5 100 100 __0 000000000000 Current Pending Sector Count
C6 100 100 __0 000000000000 Uncorrectable Sector Count
C7 200 200 __0 000000000000 UltraDMA CRC Error Count
C8 100 253 __0 000000000000 Write Error Rate
CA 100 253 __0 000000000000 Data Address Mark Error

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 0C5A 3FFF C837 0010 0000 003F 003F 0000 0000 0000
010: 2020 2020 2020 2020 2020 3552 3552 4735 3543 5342
020: 0000 4000 0004 332E 4141 2020 2020 5354 3932 3530
030: 3832 3741 5320 2020 2020 2020 2020 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 0000 2F00
050: 4000 0200 0200 0007 3FFF 003F 003F FC10 00FB 0110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 0502 0502 0000 0048 0040
080: 01F0 0029 346B 7D09 6103 BC09 BC09 6103 207F 0000
090: 0000 8080 FFFE 0000 FE00 0000 0000 0000 0000 0000
100: 5970 1D1C 0000 0000 0000 4000 4000 0000 5000 C500
110: 09F9 CF1D 0000 0000 0000 0000 0000 0100 0000 400E
120: 400C 0000 0000 0000 0000 0000 0000 0000 0009 5970
130: 1D1C 5970 1D1C 2020 0002 8002 8002 0000 3C06 3C06
140: FFFF 07C6 0100 0000 100F 0002 0002 0080 0000 0000
150: 6080 0000 0000 0000 0000 0000 0000 0000 1E00 000B
160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0001 0001 0000 0000 0000
210: 0000 0000 0000 0000 0000 0000 0000 1518 0000 0000
220: 0000 0000 1010 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 A2A5

5
My System SpecsSystem Spec
14 Aug 2012   #6

64 bit win7 home prem
 
 

[QUOTE=LVishere;2047856]1. Product Name and Number HP Pavilion dv6628us Entertainment Notebook PC

Dear. client your notebook just needs more RAM around at least 4gb and maybe a new hard drive if your system still have issues after RAM upgrade shop on NEWEGG.com for a better and cheaper way to buy quality products
Best Regards
jnealy87
My System SpecsSystem Spec
14 Aug 2012   #7

Windows 7 Pro. 64/SP-1
 
 

Just a though. You should install SP-1. Build is 7600 and should be 7601.
My System SpecsSystem Spec
14 Aug 2012   #8

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

I had a bad experience installing a windows update and every since then I've been skeptical about updating anything from there.
My System SpecsSystem Spec
14 Aug 2012   #9

Windows 7 Pro. 64/SP-1
 
 

I just thought I would bring it to your attention because their are many safety features in the SP. If you need help getting your updates the good folks here can help.
My System SpecsSystem Spec
14 Aug 2012   #10

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
I just thought I would bring it to your attention because their are many safety features in the SP. If you need help getting your updates the good folks here can help.
Please help. LOL
My System SpecsSystem Spec
Reply

 Notebooks runs slow and freezes when I watch youtube.




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