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Windows 7: Laptop becomes slow, file segment is unreadable

16 Aug 2012   #1

Windows 7 home premium x64
 
 
Laptop becomes slow, file segment is unreadable

Hi guys, i need some help here.
So, 2 days ago ive noticed that my laptop performance has become slower compared to before, and I was lagging when playing my games so I decided to run CCleaner and restart my laptop. Unfortunately, it become worse after I restarted it. It took me about 45 mins to take to the dekstop after booting my laptop, and whenever i do some action(left click, right click), it takes about 5-10 mins till the system respond again. I checked the task manager's performance tab and nothing unusual there, no signs of overheating and the fan is working just fine.

So, i turned it off and boot into safe mode. Surprisingly, the performance is still normal in safe mode. Then, I tried to run chkdsk( the laptop asked me to restart). After running chkdsk it said "file record segment ### is unreadable), after it finish, I tried to boot to windows normally only to find out that the problem is still there. I tried to boot to safe mode but I was stuck After it loads classpnp.sys

I tried to backup my data using a win 7 installer from this link, and i get error 0x8007045D instead and the system asked me to run chkdsk again.

Im using win 7 ultimate x64 and my laptop is sager np 8150.
My specs:
- processor i7-2630QM, 2.0-2.8GHz
- nVidia GeForce GTX 485M 2GB GDDR5 DX11
- 2x4 GB DDR3 RAM
- 500GB HDD, partitioned to C and D. C mainly for programs, windows and data, D is for my games and vids

I hope this is the right section of the forum since i think this has something to do with its performance. Im posting this from my iphone, and any helps would be appreciated.
Thanks before,
Xylonez

My System SpecsSystem Spec
.

16 Aug 2012   #2

Windows 7 home premium x64
 
 

I ran chkdsk c: /r and now it get to stage 2, start correcting some errors, then the last 2 lines were

332368 index entries processed.
Index verification completed.

It just stuck there and do nothing. It doesnt go to stage 3.
My question is, how do you know if chkdsk is still running or if its frozen? Should I wait until it finishes or restart my laptop now? Any ideas?

Xylonez

EDIT:
Chkdsk is finished now and it says "chkdsk error failed to transfer logged messages to the event log with status 50". Whats that means?
My System SpecsSystem Spec
16 Aug 2012   #3

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Hi,

How long has chkdsk been running?

Regards,
Golden
My System SpecsSystem Spec
.


16 Aug 2012   #4

Windows 7 home premium x64
 
 

Quote   Quote: Originally Posted by Golden View Post
Hi,

How long has chkdsk been running?

Regards,
Golden
Hi Golden,
its actually finished now with a "chkdsk error failed to transfer logged messages to the event log with status 50" message at the end. What am I supposed to do now?

Thanks,
Xylonez
My System SpecsSystem Spec
17 Aug 2012   #5

Windows 7 home premium x64
 
 

Guys, im really desperate here.. Now, I cant even boot into windows and safe mode. Some help please?
My System SpecsSystem Spec
17 Aug 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Hi,

Please run this program, then post a screen capture of the output:

CrystalDiskInfo - Software - Crystal Dew World

Regards,
Golden
My System SpecsSystem Spec
17 Aug 2012   #7

MS Windows 7 Ultimate SP1 64-bit
 
 

XyloneZ

first let's see if your hard disk is defective.

run the extended test of Seagate Tools for DOS. Makes no difference who made the disk.


Seagate Sea Tools Disk Diagnostic Tool
Seagate SeaTools for DOS download
Seagate for DOS tutorial
My System SpecsSystem Spec
22 Aug 2012   #8

Windows 7 home premium x64
 
 

Hi, sorry for my late reply
After a couple of chkdsk runs, my hdd is fine now.. I think..

Quote   Quote: Originally Posted by Golden View Post
Hi,

Please run this program, then post a screen capture of the output:

CrystalDiskInfo - Software - Crystal Dew World

Regards,
Golden
Ive attached the screenshot on this post

Quote   Quote: Originally Posted by karlsnooks View Post
XyloneZ

first let's see if your hard disk is defective.

run the extended test of Seagate Tools for DOS. Makes no difference who made the disk.


Seagate Sea Tools Disk Diagnostic Tool
Seagate SeaTools for DOS download
Seagate for DOS tutorial
For some reason, I cant get it to work both on DOS and on Windows
In DOS, my laptop just doesnt detect the seaTools, so when I boot from my CD, it just log in as usual.

Is there other kind of tests that I can use to test my windows system file and hardware check?


Attached Thumbnails
Laptop becomes slow, file segment is unreadable-cdi.jpg  
My System SpecsSystem Spec
22 Aug 2012   #9

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Hi,

The SMART points to some potential problems with the HDD - how old is it?

What happens when you run Seatools for Windows? Can you give specific errors?

Regards,
Golden
My System SpecsSystem Spec
25 Aug 2012   #10

Windows 7 home premium x64
 
 

Quote   Quote: Originally Posted by Golden View Post
Hi,

The SMART points to some potential problems with the HDD - how old is it?

What happens when you run Seatools for Windows? Can you give specific errors?

Regards,
Golden
The hdd is only about 1 and a half years old.
It says
"Now is a good time to make sure you have a current backup of your important data.

Unfortunately, your Seagate product has failed an important diagnostic test, possibly caused by problem sectors which are difficult to read. Seagate recommends that you run SeaTools for DOS, which has the ability to repair most problem sectors. SeaTools for DOS may be able to save you from the inconvenience and down time of exchanging the drive."
My System SpecsSystem Spec
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