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Windows 7: Having DirectX Problem, Specifically DirectX Diagnostic

18 Sep 2012   #11
Rudabega

Windows Home Premium 64 Bit
 
 

Okay so i tried to download all the updates and install them, and they installed fine, but then when i restarted to configure them Midway through the configuration is said (Faileed to configure windows update) and began to restore computer back to before the configuraation was attempted and then my computer restarted, same as it was before, with all updates having failed.....=(


My System SpecsSystem Spec
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18 Sep 2012   #12
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Did you install any drivers from that came along with your laptop? Or windows update is acting up like this without any drivers/programs installed..? What antivirus are you using now? And don't download/install all update at once. Do 5 to 6 at a time and reboot whenever prompted.

Let me know your feedback
My System SpecsSystem Spec
19 Sep 2012   #13
Rudabega

Windows Home Premium 64 Bit
 
 

Ok so I finished and sadly=( they still weren't updated. had similar problem as last time, problem configuring the updates. Any ideas on how i should proceed next. also i performed an sfcscan and my system came up clean
My System SpecsSystem Spec
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19 Sep 2012   #14
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Run the system update readiness tool and try installing the updates
What is the System Update Readiness Tool?
My System SpecsSystem Spec
20 Sep 2012   #15
Rudabega

Windows Home Premium 64 Bit
 
 

@koolkat
I think the drivers were already installed when I got it because windows 7 was and in my directions that came with it i got nothing saying i have to download any drivers. I have norton trial anti virus for 3 more days, And I tried the 5 or 6 at a time last time but there were errors and that's how I believe i got the corrupt system Files. Thank you though for Your response, I'm sorry i did not read it sooner, I have been busy between work and school.
My System SpecsSystem Spec
20 Sep 2012   #16
Rudabega

Windows Home Premium 64 Bit
 
 

also I did the windows System update readiness thing and it says it is not applicable to my computer and stopped
My System SpecsSystem Spec
20 Sep 2012   #17
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Please uninstall Norton, it causes bsods as well.
Download and install MSE:
Microsoft Security Essentials - Free Antivirus for Windows

Try the readiness tool again.
My System SpecsSystem Spec
22 Sep 2012   #18
Rudabega

Windows Home Premium 64 Bit
 
 

Okay but can I download AVG Anti Virus instead? it got better ratings as free anti virus?
My System SpecsSystem Spec
22 Sep 2012   #19
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

You can but first let us get the updates done
Were you able to download the updates?
My System SpecsSystem Spec
23 Sep 2012   #20
Rudabega

Windows Home Premium 64 Bit
 
 

No I was not able to download and install them all, they failed againat the configure windows updates stage.
My System SpecsSystem Spec
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 Having DirectX Problem, Specifically DirectX Diagnostic




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