Solved Advanced boot option doesn't show the option "repair your computer"!

tamimsharif · Sep 21, 2012

Advanced boot option doesn't show the option "repair your computer"!

Hey,
I have a HP Pavilion notebook. A bit older I think. It had built in windows Vista Home Premium. Somehow my hard disk crashed and I bought a new one. I installed windows 7 ultimate 32 bit and updated to service pack 1. I made a system image using windows default recovery console. Everything was fine. But today I needed to restore my computer to a previous restore point. Every time I press F8 to get to the advanced boot option I see everything is okay except the "repair your computer" option. Somehow the "repair your computer" option disappeared. I tried ctrl+F11 button and the F11 button too. F11 button worked for my previous vista home premium but for Win-7 it's the F8 key. Can anyone help me with this please? How may I get the "repair your computer" option back? Is there any way to edit advanced to boot option to get that option back? I would be needing it in case of system image recovery. Please I don't want to reinstall the O/S once again. Please somebody help me.

mjf · Sep 21, 2012

On my clean OS install, the "repair your computer" option also does not appear in the F8 Advanced Boot Options list.
The option does appear on my ACER PC.

You can access this option by booting from a System Repair CD/DVD. A system repair CD is a must have.

Kaktussoft · Sep 21, 2012

I made a system image using windows default recovery console.

A system image can only be made from within standard win7!

Why revert back in time using a restore point? If you can boot into win7 you can perform a system restore anyway!
What is that state of win7 now, so I can give you instructions what to do

mjf · Sep 21, 2012

tamimsharif said:
Hey,
Somehow the "repair your computer" option disappeared. I tried ctrl+F11 button and the F11 button too. F11 button worked for my previous vista home premium but for Win-7 it's the F8 key. Can anyone help me with this please? How may I get the "repair your computer" option back?

@tamimsharif
Let me confirm that this is your main question.
You obviously have successfully made an image, presumably using the Windows Backup & Restore window.
It would be interesting if anyone could shed light on why "Repair your Computer" option does not appear with some/all clean installs.

Personally, I never rely on restore points. They have let me down so I just use image restores.

Kaktussoft · Sep 21, 2012

reagentc/info (tells you about the bootmenu and actual winre)
reagentc/disable (removes it from boot menu)
reagentc/enable (adds it from boot menu)

Which one fails?
Do it form within http://www.sevenforums.com/tutorials/783-elevated-command-prompt.html

tamimsharif · Sep 28, 2012

@ mjf... you are right... That is my main question. If I do something stupid enough to make my pc crazy only then I use complete system image restore.

@Kaktussoft... firstly I am sorry because I made a mistake in my post. This is because I am not an expert user and I hardly understand those techie terms. Any way in your last comment you mentioned few commands. What are those for? To enable or disable "repair your computer" option in the advanced boot menu?

Kaktussoft · Sep 28, 2012

tamimsharif said:
@Kaktussoft... firstly I am sorry because I made a mistake in my post. This is because I am not an expert user and I hardly understand those techie terms. Any way in your last comment you mentioned few commands. What are those for? To enable or disable "repair your computer" option in the advanced boot menu?

Yes that's what I said and meant to say

tamimsharif · Sep 28, 2012

@Kaktussoft... thanks a lot. I applied reagentc/enable to enable it and it works. but you probably won't believe me that when I highlight repair your computer and hit enter nothing happens. Just windows start normally. I tried twice and got the same result.

Kaktussoft · Sep 28, 2012

tamimsharif said:
@Kaktussoft... thanks a lot. I applied reagentc/enable to enable it and it works. but you probably won't believe me that when I highlight repair your computer and hit enter nothing happens. Just windows start normally. I tried twice and got the same result.

In elevated command prompt (told you how to come there)

Code:

bcdedit/enum all

post output

gregrocker · Sep 28, 2012

If Repair console is not on the F8 Advanced Boot tools menu we can help you replace it. To do the necessary Repairs now use System Recovery Options from the Win7 DVD or Repair CD.

System Restore is not the same as running HP's F11 Factory Recovery. F11 restores the PC to Factory condition and wipes out everything in the process.

What is it exactly that you need to repair?

Have you ever done a Clean Reinstall - Factory OEM Windows 7 which is a superior install without the huge load of HP bloatware and duplicate utilities? We can help you get it perfect.

tamimsharif · Sep 29, 2012

@Kaktussoft... Sorry bothering you repeatedly. I did it correctly. To be more accurate I did it again. But got the same result. Anyway I am planing to try acronis true image here. Thanks a lot for your time.

@gregrocker... yea probably that is the final solution. I mean I need to use Windows 7 DVD to get the repair your computer option. I needed to roll back a previous system restore point. But in the advanced boot option I never find the "repair your computer" option to go to the recovery console. Then I got afraid and thought what if I needed to perform a system image recovery? I don't have the recovery dvd! That is why I posted here if anyone here knows that. "Kaktussoft" tried to help me. But because of something its not working in my computer.

Kaktussoft · Sep 29, 2012

Kaktussoft said:
tamimsharif said:

@Kaktussoft... thanks a lot. I applied reagentc/enable to enable it and it works. but you probably won't believe me that when I highlight repair your computer and hit enter nothing happens. Just windows start normally. I tried twice and got the same result.

Click to expand...

In elevated command prompt (told you how to come there)

Code:

bcdedit/enum all

post output

post that output please

Kaktussoft · Sep 29, 2012

Did you do http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html already?
It simply puts the "windows recovery environment" (F8-repair your computer) mini-windows on CD/DVD and makes it bootable. Try it.

But if the recovery environment on harddisk is corrupt... DVD doesn't work either. Tell me what happens.

tamimsharif · Sep 29, 2012

No I didn't make any System Repair Disk. Thank you very much for helping me.

And here is the output.

Code:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
 
C:\Windows\system32>bcdedit/enum all
 
Windows Boot Manager
--------------------
identifier {bootmgr}
device partition=\Device\HarddiskVolume1
description Windows Boot Manager
locale en-US
inherit {globalsettings}
default {current}
resumeobject {693b828e-cae4-11e1-b671-b0b9e9064054}
displayorder {current}
toolsdisplayorder {memdiag}
timeout 30
 
Windows Boot Loader
-------------------
identifier {current}
device partition=C:
path \Windows\system32\winload.exe
description Windows 7
locale en-US
inherit {bootloadersettings}
recoverysequence {693b8290-cae4-11e1-b671-b0b9e9064054}
recoveryenabled Yes
osdevice partition=C:
systemroot \Windows
resumeobject {693b828e-cae4-11e1-b671-b0b9e9064054}
nx OptOut
quietboot No
usefirmwarepcisettings No
 
Resume from Hibernate
---------------------
identifier {693b828e-cae4-11e1-b671-b0b9e9064054}
device partition=C:
path \Windows\system32\winresume.exe
description Windows Resume Application
locale en-US
inherit {resumeloadersettings}
filedevice partition=C:
filepath \hiberfil.sys
pae Yes
debugoptionenabled No
 
Windows Memory Tester
---------------------
identifier {memdiag}
device partition=\Device\HarddiskVolume1
path \boot\memtest.exe
description Windows Memory Diagnostic
locale en-US
inherit {globalsettings}
badmemoryaccess Yes
 
EMS Settings
------------
identifier {emssettings}
bootems Yes
 
Debugger Settings
-----------------
identifier {dbgsettings}
debugtype Serial
debugport 1
baudrate 115200
 
RAM Defects
-----------
identifier {badmemory}
 
Global Settings
---------------
identifier {globalsettings}
inherit {dbgsettings}
{emssettings}
{badmemory}
 
Boot Loader Settings
--------------------
identifier {bootloadersettings}
inherit {globalsettings}
{hypervisorsettings}
 
Hypervisor Settings
-------------------
identifier {hypervisorsettings}
hypervisordebugtype Serial
hypervisordebugport 1
hypervisorbaudrate 115200
 
Resume Loader Settings
----------------------
identifier {resumeloadersettings}
inherit {globalsettings}
 
C:\Windows\system32>

tamimsharif · Sep 29, 2012

@Kaktussoft... hey you know what? after applying bcdedit/enum all this code something happened to my computer. When I double click to open my computer it opens but no drive no cd drive no documents folder... just nothing... on the left sidebar... its searching everything...! I know it sounds crazy but it is the truth. what happened to my pc and how may I get rid of it? ow there is another thing... it shows another error message that is "com surrogate has stopped working".

gregrocker · Sep 29, 2012

This is a problem with having users run complicated code instead of using the automated boot and registry-related Repairs which we settled on since the beginning here.

Boot into System Recovery Options on DVD or Repair CD to System Restore to before you ran the Commands.

If this fails run Startup Repair - Run 3 Separate Times which as I explained earlier is how System Recovery Options are rewritten to the F8 menu as well as many other tests to apply fixes if required, report back results.

The installer needed to do repairs is linked in Step 1 with tool to burn to DVD or write to flash stick in Step 2 of Clean Reinstall OEM

Kaktussoft · Sep 30, 2012

tamimsharif said:
@Kaktussoft... hey you know what? after applying bcdedit/enum all this code something happened to my computer. When I double click to open my computer it opens but no drive no cd drive no documents folder... just nothing... on the left sidebar... its searching everything...! I know it sounds crazy but it is the truth. what happened to my pc and how may I get rid of it? ow there is another thing... it shows another error message that is "com surrogate has stopped working".

I only adviced you to do some reagentc commands and an bcdedit command. Has nothing to do with this problem! Still having the problem?

Windows 7 - com surrogate has stopped working (Due to LAVSplitter : K-lite codecs) - YouTube

Kaktussoft · Sep 30, 2012

tamimsharif said:

No I didn't make any System Repair Disk. Thank you very much for helping me.

And here is the output.

Code:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
 
C:\Windows\system32>bcdedit/enum all
 
Windows Boot Manager
--------------------
identifier {bootmgr}
device partition=\Device\HarddiskVolume1
description Windows Boot Manager
locale en-US
inherit {globalsettings}
default {current}
resumeobject {693b828e-cae4-11e1-b671-b0b9e9064054}
displayorder {current}
toolsdisplayorder {memdiag}
timeout 30
 
Windows Boot Loader
-------------------
identifier {current}
device partition=C:
path \Windows\system32\winload.exe
description Windows 7
locale en-US
inherit {bootloadersettings}
recoverysequence {693b8290-cae4-11e1-b671-b0b9e9064054}
recoveryenabled Yes
osdevice partition=C:
systemroot \Windows
resumeobject {693b828e-cae4-11e1-b671-b0b9e9064054}
nx OptOut
quietboot No
usefirmwarepcisettings No
 
Resume from Hibernate
---------------------
identifier {693b828e-cae4-11e1-b671-b0b9e9064054}
device partition=C:
path \Windows\system32\winresume.exe
description Windows Resume Application
locale en-US
inherit {resumeloadersettings}
filedevice partition=C:
filepath \hiberfil.sys
pae Yes
debugoptionenabled No
 
Windows Memory Tester
---------------------
identifier {memdiag}
device partition=\Device\HarddiskVolume1
path \boot\memtest.exe
description Windows Memory Diagnostic
locale en-US
inherit {globalsettings}
badmemoryaccess Yes
 
EMS Settings
------------
identifier {emssettings}
bootems Yes
 
Debugger Settings
-----------------
identifier {dbgsettings}
debugtype Serial
debugport 1
baudrate 115200
 
RAM Defects
-----------
identifier {badmemory}
 
Global Settings
---------------
identifier {globalsettings}
inherit {dbgsettings}
{emssettings}
{badmemory}
 
Boot Loader Settings
--------------------
identifier {bootloadersettings}
inherit {globalsettings}
{hypervisorsettings}
 
Hypervisor Settings
-------------------
identifier {hypervisorsettings}
hypervisordebugtype Serial
hypervisordebugport 1
hypervisorbaudrate 115200
 
Resume Loader Settings
----------------------
identifier {resumeloadersettings}
inherit {globalsettings}
 
C:\Windows\system32>

In your output I see:
recoverysequence {693b8290-cae4-11e1-b671-b0b9e9064054}

But no block with: identifier {693b8290-cae4-11e1-b671-b0b9e9064054}

The recovery environment (what to load) isn't defined! Did reagentc/disable and/or reagentc/enable give errors?

create a system repair disk and do what Greg told

tamimsharif · Sep 30, 2012

@Kaktussoft... hey I didn't accused of you for anything. You are helping me a lot. I just meant another problem appeared and just after the applying those codes. That doesn't mean those codes did it. (Sorry for my bad English. Its my second language.) I gooled for com surrogate problem and found this is something related to k-lite codec pack or nero. This is something with dllhost.exe process. I don't have nero and I uninstalled k-lite codec pack. But problem remains. Let me check the video you gave. And reagentc/disable or reagentc/disable neither of them gave error message. They both showed operation successful.

Thanks for the advice and thanks Greg here. I would do. Anyway I installed trial version of Acronis True Image Home 2013. Is that safe to use? I don't want to waste money

I mean I don't have a lot. In the backup option of Acronis I have to choose system drive along with the system reserved 100 mb partition isn't it? Thanks in advance.

gregrocker · Sep 30, 2012

What do you plan to use Acronis for now? They have a free version if you have any WD or Seagate HD in the mix. Otherwise you can use Win7 backup imaging or free Macrium - Image your system

Is WIn7 working correctly now? Which steps I gave did you complete and what are the results? If you've not yet completed them then do them now and report back.

I would also establish a Clean Boot from Troubleshooting Steps for Windows 7 to get the freeloaders off of Win7's back.

Have you considered a Repair Install?

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