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Windows 7: Need Help with Win 7


26 Sep 2012   #1

Win7 Home Prem 64Bit
 
 
Need Help with Win 7

I had a problem with Win 7 and needed to reenter the activation code a second time. Since then the computers been buggie, any help is apprecated.
I ran a scan "SFC \scan now", the message states "unable ot fix corrupt file refer to CBS file (almost 12 MB), it's over the limit to attach to the site.

If anyone has a recommandation I'm open to ideas, I assume the next step is to start over and reinstall everything.

Thanks again!

sample on the CBS FILE:
2012-09-23 10:20:30, Info CBS Starting TrustedInstaller initialization.
2012-09-23 10:20:30, Info CBS Loaded Servicing Stack v6.1.7601.17592 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\cbscore.dll
2012-09-23 10:20:31, Info CSI 00000001@2012/9/23:14:20:31.749 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef042f0ad @0x7fef06e9849 @0x7fef06b34e3 @0xff4ce97c @0xff4cd799 @0xff4cdb2f)
2012-09-23 10:20:31, Info CSI 00000002@2012/9/23:14:20:31.763 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef042f0ad @0x7fef0736816 @0x7fef0702aac @0x7fef06b35b9 @0xff4ce97c @0xff4cd799)
2012-09-23 10:20:31, Info CSI 00000003@2012/9/23:14:20:31.766 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef042f0ad @0x7fef5778738 @0x7fef5778866 @0xff4ce474 @0xff4cd7de @0xff4cdb2f)
2012-09-23 10:20:31, Info CBS Ending TrustedInstaller initialization.
2012-09-23 10:20:31, Info CBS Starting the TrustedInstaller main loop.
2012-09-23 10:20:31, Info CBS TrustedInstaller service starts successfully.
2012-09-23 10:20:31, Info CBS SQM: Initializing online with Windows opt-in: False
2012-09-23 10:20:31, Info CBS SQM: Cleaning up report files older than 10 days.
2012-09-23 10:20:31, Info CBS SQM: Requesting upload of all unsent reports.
2012-09-23 10:20:31, Info CBS SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2012-09-23 10:20:31, Info CBS SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
2012-09-23 10:20:31, Info CBS SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6
2012-09-23 10:20:31, Info CBS SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
2012-09-23 10:20:31, Info CBS No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.
2012-09-23 10:20:31, Info CBS NonStart: Checking to ensure startup processing was not required.
2012-09-23 10:20:31, Info CSI 00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0xa1f710
2012-09-23 10:20:31, Info CSI 00000005 Creating NT transaction (seq 1), objectname [6]"(null)"
2012-09-23 10:20:31, Info CSI 00000006 Created NT transaction (seq 1) result 0x00000000, handle @0x208
2012-09-23 10:20:31, Info CSI 00000007@2012/9/23:14:20:31.789 CSI perf trace:


My System SpecsSystem Spec
.

26 Sep 2012   #2
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello Davey, and welcome to Seven Forums.

Sometimes it may take running SFC 3 times to fully repair everything.

Please see OPTION THREE in the tutorial below to post back with your sfcdetails.txt file. I'll be happy to take a look at it to see what SFC was unable to repair.

SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
26 Sep 2012   #3

Win7 Home Prem 64Bit
 
 

Thanks for taking the time to look at this log. I'm stuck on this one.

Dave


Attached Files
File Type: txt sfcdetails.txt (790.3 KB, 6 views)
My System SpecsSystem Spec
.


26 Sep 2012   #4
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

You got quite a few corrupted files in there. Could you also read the link below and post back with your MGADiag report to see what it says as well?

Windows Genuine and Activation Issue Posting Instructions
My System SpecsSystem Spec
26 Sep 2012   #5

Win7 Home Prem 64Bit
 
 

Code:
 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-Q9H3Y-F9B6Y-QV7C7
Windows Product Key Hash: Pldp5o3CzdzyQ6aoD1uxq+8S364=
Windows Product ID: 00359-OEM-8703737-38359
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {773EFA2C-B2FB-4A03-88BC-A09CC35D5AD0}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: z:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{773EFA2C-B2FB-4A03-88BC-A09CC35D5AD0}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-QV7C7</PKey><PID>00359-OEM-8703737-38359</PID><PIDType>3</PIDType><SID>S-1-5-21-2081448968-2790147585-1992255078</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>M68MT-S2P</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>FB</Version><SMBIOSVersion major="2" minor="4"/><Date>20110601000000.000000+000</Date></BIOS><HWID>2CEA3207018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00174-037-338359-02-1033-7601.0000-2272012
Installation ID: 004282435381667602860641533605842464895543722502778290
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: QV7C7
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 9/26/2012 3:45:38 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:24:2012 03:04
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: LgAAAAIAAAABAAEAAQACAAAAAQABAAEAln3IJc5WqWNU6x76EFnOmnF6VpwC0A==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   GBT     NVDAACPI
  FACP   GBT     NVDAACPI
  HPET   GBT     NVDAACPI
  MCFG   GBT     NVDAACPI
  SSDT   PTLTD   POWERNOW
  TAMG   GBT     GBT   B0

I think that's it, Thanks.

Dave
My System SpecsSystem Spec
27 Sep 2012   #6
Microsoft MVP

 

Where did you get Windows 7? How is it activated?

You might want to next try a Repair Install.
My System SpecsSystem Spec
28 Sep 2012   #7

Win7 Home Prem 64Bit
 
 

i purchase the Windows 7 from Tigerdirect and activated after the install.

I tried to run to upgrade function from to install disk to maintain to applications I have installed but it does not support that action with the user folders on the z drive.
My System SpecsSystem Spec
28 Sep 2012   #8
Microsoft MVP

 

Then move the User folders back to C to run the Repair Install.

User Folders - Restore Default Location - Windows 7 Forums

It's better to copy the User folders to the other drive then right click each to link to Library - Include a Folder - Windows 7 Forums. Once the data drive copy appears in the library you can delete the content of the User shell folder on C.

If you'd rather you can also take this opportunity to get a perfect Clean Reinstall - Factory OEM Windows 7 which steps are the same for retail. I would delete all partitions during install after backing up your data and wipe the HD first with Diskpart Clean Command
My System SpecsSystem Spec
28 Sep 2012   #9

Win7 Home Prem 64Bit
 
 

I think you're right.

Is there a document on how to correctly handle a Solid State Drive, mine is only 60 GB and at one point was over 50 GB of data. I did edit the registry so I assume that my be the problem and clean install in best.

Thanks again for the help!

Dave
My System SpecsSystem Spec
28 Sep 2012   #10
Microsoft MVP

 

Davey Windows 7 will handle the install to SSD itself so there isn't really anything that needs to be done unless a problem with performance arises afterward.

With 50gb I'd put the OS, page file and your most-used programs on the SSD, user data (linked to libraries) and lesser used programs on the data drive along with image storage.
My System SpecsSystem Spec
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 Need Help with Win 7




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