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Please help,mem test failed 0x000000f keeps rebooting
hey guys please help me i have a asus laptop. i got a virus. when i booted up it just went to a black screen with a cursor, so i reinstalled windows.
after doing so it now just keep restarting, it will make it to the starting windows screen then it restarts and keeps doing that.
I have tried all the following and have been unsuccessful:
- F2 while booting gives me two options:
1) Windows Setup [EMS Enabled]
2) Tools: Windows Memory Diagnostic
When I choose Windows Setup, Windows tries to boot and gets back into the black screen with a cursor.
When I choose the Windows Memory Diagnostic option, I get a message saying Windows failed to start - a recent HW/SW change might be the cause. It asks me to insert a Windows installation disc and restart my computer. The following information is also provided on this screen:
File: \boot\memtest.exe
Status: 0x000000f
Info: The selected entry could not be loaded because the application is missing or corrupt
- F8 while booting: tried every option provided on this screen to boot but all end up in the black screen with cursor issue, even in safe mode restarts
- Hold the F10 and F12 keys while rebooting - both end in a black screen
I have exhausted all the options I know and seeking advice on a cost effective way to revive the laptop.
i tried the chkdsk and said there was no problems?
PLEASE PLEASE SOMEONE HELP ME